I have windows xp home eddition.my devices Manager sudenly turned white, and my computer is not reconising printer

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  I have windows vista Home premium 64-bit installed on my sony vaio cs36gj, which was not install updates. \niehter is running thing fixit. How updated?

  Hi Vishal,

  1. what happens when you try to install Windows Update and the fix, you get any error message or error code?

  2 have you made changes on the computer before this problem?

  3 is the limited issue during the installation of specific updates?

  Problem when installing windows update, see the following Microsoft article.

  Cannot install updates in Windows Vista, Windows 7, Windows Server 2008 and Windows Server 2008 R2: http://support.microsoft.com/kb/2509997

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  Notes:

  The following steps include changing the system registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

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  CHKDSK: Data files that are infected can be cleaned by removing the file completely, which means that there is a risk of data loss.

  Microsoft safety scanner ends 10 days after being downloaded. To restart a scan with the latest definitions of anti-malware, download and run the Microsoft Safety Scanner again. The data files that are infected can be cleaned by removing the file completely, which means that there is a risk of data loss.

  Keep us informed on the status of the issue.

• I have Windows Xp Home Media edition running on a 4 year old Dell computer... Can I install Windows 7?

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  http://Windows.Microsoft.com/en-us/Windows7/help/upgrading-from-Windows-XP-to-Windows-7

  http://blogs.technet.com/kdean/archive/2009/10/18/help-with-migrating-Windows-XP-to-Windows-7.aspx ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

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  Hi harleykristi,

  Welcome to the Microsoft answers site!

  Looks like the video camera (Sony trv608) is not compatible with windows vista, see the Sony link below:

  http://eSupport.Sony.com/us/Perl/SWU-download.pl?upd_id=1452&MDL=CCDTRV608

  () Vista drivers are not available)

  You try to install the software that came with the device in windows XP service pack 2 compatibility mode. See the link below:

  Run the program compatibility Wizard

  1. open the program compatibility Wizard the by clicking the Start button, clicking Control Panel, click programs, and then clicking on use an older program with this version of Windows.

  2. follow the directions in the wizard.

  http://Windows.Microsoft.com/en-us/Windows-Vista/make-older-programs-run-in-this-version-of-Windows

  For more information, see the link below:

  http://eSupport.Sony.com/us/Perl/model-home.pl?MDL=CCDTRV608&loc=3

  You the best solution would be to check with Sony to learn more.

  http://eSupport.Sony.com/us/Perl/contact-land.pl?MDL=CCDTRV608

  Hope this information is helpful

  Thank you, and in what concerns:

  Ajay K

  Microsoft Answers Support Engineer

  Visit our Microsoft answers feedback Forum and let us know what you think.

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     2. Select the hardware tab, and then click Device Manager.
     3. Double-click the type of device that has the problem. For example, if you have problems with your modem, double-click Modems to see the devices in that category.

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     3. Follow the resolution steps provided by the wizard to resolve the problem.
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