I have you paid for a license but you are warning of cancellation
I paid for a license, 1 year yesterday and received an email today saying that this is my last warning of cancellation.
Is my license ok? Should I do something?
My UK phone is 830192 01580
Gordon Campbell
To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails to connect, try to use another browser.
Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )
Tags: Adobe
Similar Questions
-
I paid for a license, but the program is not tied to my Apple ID, what do I do?
Yes, what it says on the Tin. I bought licenses for Photoshop and Premiere Pro, but Photoshop has said they were not the licenses attached to my Apple ID... I have to wait a while to register or something?
If you have creative cloud, you can use Photoshop and Premiere Pro to it.
-
I have a studentlicense for a year, but when I download illustrator (for example), it just gives me a free one month trial... I really don't understand how I can solve this problem to a one year license...
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
.
If Yes
Some general information for a subscription of cloud
Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
-
Can I install Acrobat Pro DC on two computers with one subscription? I have my mac for the trip, but a PC for my office. I only use one device at a time - don't want to buy two subscriptions. Thank you
Yes, your license allows this.
-
Hello, I had paid for the creative but not access, with Juliette deroche sister cloud account, thank you
A cloud subscription is linked to the Adobe ID of the person who purchased the subscription
YOU can install and activate on 2 computers, but two activations cannot be used at the same time
If you give your sister your credential, you can not both use your subscription at the same time
Cloud license allows 2 activations http://www.adobe.com/legal/licenses-terms.html
-Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0
-Windows or Mac has no importance... 2 on the same operating system or 1 on each
-Two activations may NOT be used at the same time (noted in the link above of the license)
-
I have an adobe ID and I paid for creative cloud but I only have trialversions
I have an adobe ID and I paid for creative cloud but I only have trialversions
Help, please
Hi Bram,
If you updated to Creative Cloud 2015 and some or all of your CC applications show 'trial start or buy now' in the desktop app creative cloud, or if you launch any product of CC 2015 and the pop up displays a test message window, please check this link for the resolution:
https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html
Guinot
-
I paid for the product, but I don't have a serial number
I paid for the product, but I don't have a serial number. What should I do?
Hi Lynnslf38,
Please see the help document following on "how to find the serial number of product purchased Adobe."
http://helpx.Adobe.com/x-productkb/global/find-serial-number.html
I hope this helps.
Please let me know if you have any other questions.
Kind regards
Sumit Singh
-
I ordered Creative Cloud student 3 days, but always my order is on hold and my license is wile test I've already paid for the license. Is this normal? How long should I wait?
Hi omar abdallah,.
Please see:
https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html
Let us know if that helps.
Concerning
Megha Rawat
-
I paid for XI today, but still have no idea how to change a PDF file - XI worked fine but I'm still not sure if XI is downloaded successfully @.
Hello Leo,
Please, watch the following videos to learn how to change the PDF file:
http://TV.Adobe.com/watch/learn-Acrobat-XI/editing-a-PDF-in-Adobe-Acrobat-XI/
Kind regards
Anoop
-
Since 69 days ago, I bought a dreamweaver license, I have charged me twice and I can't use it. I couldn't activate it because it says that my trial period has expired. I paid for the license, and there is no way to use or discuss with you for technical service. Within three days, they will return to load a month without being able to use the program.
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
.
If Yes
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
-
Just got registered and paid for the clouds, but it now says my ios 10.6.8 isn't it - how make it past this? Is there an older version that I use, and if yes, what should I do then? There is no weekend help...
Previous through Cloud http://helpx.adobe.com/creative-cloud/help/install-apps.html#previous
- and if you have Cloud application manager 2015 https://forums.adobe.com/thread/1906752 of difference
Cancel see answer #1 in https://forums.adobe.com/thread/2023066 - includes a link to Chat from Monday to Friday
Or, update your Mac to a new operating system
-
I paid for the AE, but I still can't use it?
I paid for AE yesterday, but I still can't use my software
Help, please.
Yun He
you meet the specifications (in particular, you have a 64-bit operating system)? System requirements | After Effects
-
I have, just, paid, for, one, monthly, how, long ago, in fact, she, for take, LR and PS, to, work?
I have a receipt from paypal for payment, do you want the order of point number?
-
I paid for the product, but it is still a demo! And I've paid twice!
I paid for the product, but it is still a demo! And I've paid twice!
[moderate]
-
I now have the complete Adobe CC license, but I mainly use only CC Photoshop and Lightroom CC. How can I place my full CC to the version of photographers CC license?
I don't see in my Adobe account opportunities to make changes.
https://helpx.Adobe.com/creative-cloud/help/cancel-membership.html
To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If he continues to not try to use a different browser.Creative cloud plans
Maybe you are looking for
-
Photos for iOS 10 and MacOS 10.12 synchronize between devices that I fill on a device only for my other unit to not have the shared data. I love the position of apples on security and privacy, but it is a characteristic shortcoming. I want all my dev
-
Satellite X 200-screen becomes dim every few minutes for about 3 seconds
Hi all The screen on my X 200 will dim [IE half brightness] during a few seconds every couple of minutes, as if she had just the food sector that is disconnected and the battery was going. After about 2-3 seconds, he returned to full brightness [it h
-
I can't pair my keyboard for window 7 after re - install window
Previously, I can use my keyboard with osx and window. After that I have decided to re - install Windows 7 and reinstall the website of apple bootcamp. It cannot match in window but still work under osx. I can add my keyboard, but it does not work. I
-
I ' am using Windows Vista Home Premium, Antivirus Mcafee, also have spyware detector. I tried turning off their all and then run windows update to no availe, get the same error code 80072efd
-
Blue screen: Plug and Play detected an error, probably due to a bad driver?
Get a Blue Screen of Death: Plug and Play detected an error, probably due to a bad driver? I'm running on Windows Vista Home Basic. I don't know what happened, but this morning when I turned on my laptop Dell Inspiron 1420, the blue screen of death a