I paid for the AE, but I still can't use it?

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• I paid for to upgrade my membership to the creative cloud, but I still can't use it. It is telking me wiat 15 minutes, but he spent over 2 days

  I paid for to upgrade my membership to the creative cloud, but I still can't use it. It is telking me wiat 15 minutes, but he spent over 2 days

  Go to Adobe Creative Cloud

  Hello

  Please disconnect applications Adobe CC and exit Adobe CC.

  Reboot the machine and then connect to the application Adobe CC and launch applications.

  Hope that helps!

  Kind regards

  Sheena

• I paid for the product, but it is still a demo! And I've paid twice!

  I paid for the product, but it is still a demo! And I've paid twice!

  [moderate]

  Troubleshooting FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?

• I've already paid for the subscription, but still cannot use anything

  I have already purchased a monthly subscription for first CC 2015, but I still can't use, each time when I opened first, I'll be warning: can not find any subscription FRO this Adobe ID, you can buy a new subscription...

  I have received emails confirming that I paid, and my email address has been confirmed as well, so why this error occurs again? Please tell me how to solve the problem, thank you!

  Hello

  Please check the help below document:

  Applications creative Cloud back in test mode after an update until 2015 for CC

  Kind regards

  Sheena

• Just got registered and paid for the cloud, but said my ios 10.6.8 is not up to it - how make it past this?

  Just got registered and paid for the clouds, but it now says my ios 10.6.8 isn't it - how make it past this? Is there an older version that I use, and if yes, what should I do then? There is no weekend help...

  Previous through Cloud http://helpx.adobe.com/creative-cloud/help/install-apps.html#previous

  - and if you have Cloud application manager 2015 https://forums.adobe.com/thread/1906752 of difference

  Cancel see answer #1 in https://forums.adobe.com/thread/2023066 - includes a link to Chat from Monday to Friday

  Or, update your Mac to a new operating system

• Hello, I had paid for the creative but not access, with Juliette deroche sister cloud account, thank you

  Hello, I had paid for the creative but not access, with Juliette deroche sister cloud account, thank you

  A cloud subscription is linked to the Adobe ID of the person who purchased the subscription

  YOU can install and activate on 2 computers, but two activations cannot be used at the same time

  If you give your sister your credential, you can not both use your subscription at the same time

  Cloud license allows 2 activations http://www.adobe.com/legal/licenses-terms.html

  -Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0

  -Windows or Mac has no importance... 2 on the same operating system or 1 on each

  -Two activations may NOT be used at the same time (noted in the link above of the license)

• I pay for the creative cloud for the Photo, but applications still saying, I have to buy, and the trial is over

  I pay for the creative cloud for the Photo, but applications still saying, that I have to buy, and the time of the trial is over

  Iron,

  Please see this link:

  https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html

  Guinot

• paid for the subscription, but Muse CC does not work, he asks me the serial number

  paid for the subscription, but Muse CC does not work, he asks me the serial number, any help?

  Hello

  Depending on your operating system, please try the following steps

  Windows

  • Click on the start"" menu. Select "All programs" and then "accessories."
  • Right click on "Notepad" and select "run as Administrator"
  • Click "Continue" on the "Windows needs your permission" dialog box
  • When Notepad opens, click file, and then select open
  • In the file name field, type the following text:
  • C:\Windows\System32\Drivers\etc\hosts
  • If all of the entries in the host file include keywords such as "adobe", remove these entries. These are used for the purchase of licenses Adobe.
  • From the menu, select 'file', 'save' after changing
  • Restart the Muse

  Macintosh

  • Click the "Finder". Select the folder "Applications".
  • Open the "Utilities" folder and select "Terminal".
  • Type the following command:
  • sudo nano/etc/hosts
  • Enter the password associated with the user of the OS when prompted
  • If all of the entries in the host file include keywords such as "adobe", remove these entries. These are used for the purchase of licenses Adobe.
  • Press CTRL + o to save the file
  • Press Ctrl + x to close the file
  • Restart the Muse

  Let me know the result

• I paid for the product, but I don't have a serial number

  I paid for the product, but I don't have a serial number. What should I do?

  Hi Lynnslf38,

  Please see the help document following on "how to find the serial number of product purchased Adobe."

  http://helpx.Adobe.com/x-productkb/global/find-serial-number.html

  I hope this helps.

  Please let me know if you have any other questions.

  Kind regards

  Sumit Singh

• Hi there, on my pc (windows xp professional service pack 3 - American version) and I can't find the entrance to the Icelandic keyboard for my pc, I tried the usual stuff on the web, and I still can't use it.

  Hi there, on my pc (windows xp professional service pack 3 - American version) and I can't find the entrance to the Icelandic keyboard for my pc, I tried the usual stuff on the web, and I still can't use it.

  http://www.Microsoft.com/downloads/details.aspx?FamilyId=91426C33-EA45-482D-AF08-CD8EA8CBFD53&displaylang=is

  Here is the download what you are looking for. Please rate me upward if you find my post helpful. Thank you!

• Paid for personal account but who still have popup that my subscription ends

  I signed up for the 30 day free trial of the DC Premium services esign P2 test account and the 28th day, I paid for the service for $119 a year with my credit card but always ask the advice that my account will end in 1 day.

  Hi bigbob98367,

  Please contact our email support team at [email protected] with your request.

  Kind regards

  Meenakshi

• I've already paid for the subscription, but now want to create pdf files

  I paid for one month subscription Adobe to create pdf files.

  But every time I have to try and create a pdf file, the screen will return to the payment page.

  My subscription has been recognized? How should I proceed?

  Hi hamishwm,

  Have you received your verification email and click the link in that email to verify your account? If you have not received this e-mail in your main Inbox, check your Junk folder please.

  If you have checked and still get the Subscribe page, it is likely that you just didn't connect to the service again. Go to http://cloud.acrobat.com and sign in with your Adobe ID and password. Once you have logged in, you should be able to convert files!

  Please let us know how it goes.

  Best,

  Sara

• Hello! I paid for the subscription, but when I tried to install Photoshop Creative Cloud, it does not recognize my subscription.

  A few days ago, my Photoshop trial ended. So, I paid for annual subscription which includes Photoshop and Lightroom.

  The payment is completed, as shown in the email Adobe sent me. (I used the same email I used to log cloud creative).

  I open the Photoshop application again and clicked the licenced software. But he says that he has a subscription.

  What should I do?

  Thank you. We hope to get answers quickly. I need it quickly

  Ellisya

  < < personal information deleted by MOD > >

  Hello

  Please see Troubleshooting FAQ: what should I do if I have a subscription, but my application acts as if I had a trial?

  Hope that helps!

  Kind regards

  Sheena

• I want to publish my muse site using catalyst for the company, but don't want to use a long name, how to use the catalyst for business with my domain name registered?

  I am a novice in computers, but also Web design, so I signed up for creative Cloud for our Web site design churches.  I really love Muse for design, but it is frustrating that there is so little opportunity to get questions answered quickly.  I even subscribe to TrainSimple.  It's a good overview, but little support for issues.  I know that creative cloud is huge and likely most people use other programs and more, but anyone know where I can go to get direct responses? I looked at all the training videos and read most of the available information.

  I would like to publish the sitre using Business Catalyst but do not want to use such a long name.  How can I use Business Catalyst with the area, we already have?

  I have problems with the design of the tab.  When I saw there is a large grey vertical shade along the right side of the image. I think it must have something to do with the size of the property of the original page, but I'm following what is suggested.

  Also, the version of Tab comes up on my tab when I test it - it shows the version of office that does not fit.

  I hope someone can help me.

  Thank you

  Stephanie

  Hello

  On the problem of domain, check this article

  Catalyst for help | Creative cloud / add a custom domain name

• My account has expired and I have updated payment information, but I still can't use Id or anything. I don't know what to do.

  The card I had on file has expired and my account stopped. I've updated payment information and now I can't use anything. What happened and what should I do?

  This is an open forum, not Adobe support... below to connect with Adobe personnel to help

  While the forums are open 24/7 you can't contact Adobe support at any time

  Chat support: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html