I INSTALLED A PROGRAM, BUT GOT A BOX INDICATING C:\WINDOWS\SYSTEMS32\AUTOEXEC. NT.

WHEN I TRY TO INSTALL PRINTSHOP, I GET A SUBSYSTEM 16 BITS INDICATING THE REQUIRED SYSTEM FILE ARE MISSING.

What version of Printshop you trying to install?  Check the compatibility of Vista to http://www.microsoft.com/windows/compatibility/windows-vista/default.aspx Center to see if the software is compatible with your version of Vista.  If not, this is why it will not install and you may need to upgrade to a newer version of the program.

If this is not the case, then try to uninstall what you've done so far use Revo http://www.snapfiles.com/reviews/revo-uninstaller/revouninstaller.html, download and save a new copy of the program to your desktop (assuming that it is from a download and not a CD) and then select the installation executable icon (or highlight the setting or the intall files on the CD) and right-click on the file and click on run as Administrator and see if that solves the problem.

If this still does not work, we're going to checck your system and hard disk for corruption files:

Go to start / all programs / accessories / command prompt and right click on command prompt, and then click Run as administrator.

Type sfc/scannow, go and let it run.  It will scan and try to correct some of your system files.  If all goes well he comes complete with no corruption, it could not repair (if it has these post of corruption here or try to analyze it to find the problem or files using http://support.microsoft.com/kb/928228.  Try to put all the corrupt files here so that we can see if they can be repaired with good copies of the installation disc (unless there are too many).

While in the command prompt, type chkdsk /f /r and enter and let it run.  It is best to set itself to start at the next startup.  Answer Yes and restart then it will run. It will scan and attempt to resolve any corruption or bad sectors on your hard drive and remove especially as a potential cause.

If the problem persists, return post and we will try other options.

I hope this helps.

Good luck!

Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

Tags: Windows

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