Try to add a printer, but it says that it is already installed. But it is not in my list of installed/uninstalled programs.

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  1. what version of Windows is installed on the computer?

  2. What is the brand and model of the printer?

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  Hello

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  Step 2: To uninstall programs and features, follow the steps in the link below:

   Uninstall or change a program

  Note: Restart your computer.

  Install the latest driver from here: http://www.epson.com/cgi-bin/Store/support/SupportWindows7Details.jsp?oid=152505&stage=3&edition=32&conntype=00&submitForm.x=81&submitForm.y=12

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  When I send a task to my printer queue says it is printing, but it is not.  Everything is connected and worked OK.  Now jobs just sat there and will not even to cancel.  Any suggestions?  I had the computer and printer works several times without success.

  It seems that something is "stuck" in the print queue, delete the queue.

  To remove the print queue:

  1. Stop the print spooler service.
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  3. Restart the print spooler service.

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  Original title: try to add a printer, get error code OxOOOOO3e7, event log indicates block defective hard disk.

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  Hi 2012mike,

  (1) what is the number of brand and model of your printer?

  (2) what has been the result of chkdsk?

  It is sufficient to indicate the complete error message you receive.

  Please provide the details of the event logs.

  Method 1: Run the fixit available in ink below

  Problems printing and printing errors

  http://support.Microsoft.com/mats/printing_problems/en-us?EntryPoint=lightbox

  Method 2: Clean boot the computer and then try to install the printer

  Follow step 1 in the link below,
  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

  Important: n ' forget not to put the computer to a normal startup follow step 7 in the link.

  Thanks and greetings

  Ajay K

  Microsoft Answers Support Engineer
  ***************************************************************************
  Visit our Microsoft answers feedback Forum and let us know what you think.

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  Mike

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  JH

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