I installed the trial photoshop CS6 and got an error.

I installed without any problem and checked my acount adobe but when it tells me to sign an error pops up that says: "Please connect to internet and try again."

But... I am connected to the internet and there is nothing wrong with the internet that would cause a problem to connect to something. I even tried to restart my laptop and connect it to new but has got the same error.

What should I do?

Hi jamesmcookusa,

It appeared that the home folder that is located in C/Program Files(X86)/Files/Adobe/OOBE/Pdapp/core has been damaged or not up-to-date. After update of the MAO, we were able to connect and activate the software.

Download desktop CC: https://creative.adobe.com/products/creative-cloud .

Kind regards

Romit Sinha

Tags: Adobe

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