I installed the trial photoshop CS6 and got an error.
I installed without any problem and checked my acount adobe but when it tells me to sign an error pops up that says: "Please connect to internet and try again."
But... I am connected to the internet and there is nothing wrong with the internet that would cause a problem to connect to something. I even tried to restart my laptop and connect it to new but has got the same error.
What should I do?
Hi jamesmcookusa,
It appeared that the home folder that is located in C/Program Files(X86)/Files/Adobe/OOBE/Pdapp/core has been damaged or not up-to-date. After update of the MAO, we were able to connect and activate the software.
Download desktop CC: https://creative.adobe.com/products/creative-cloud .
Kind regards
Romit Sinha
Tags: Adobe
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--
Murray - ICQ 71997575
Adobe Community Expert
(If you * MUST * write me, don't don't LAUGH when you do!)
==================
http://www.dreamweavermx-templates.com - template Triage!
http://www.projectseven.com/go - DW FAQs, tutorials & resources
http://www.dwfaq.com - DW FAQs, tutorials & resources
http://www.macromedia.com/support/search/ - Macromedia (MM) Technotes
=================="Walt F. Schaefer"
wrote in message
News:e81gen$KI0$1@forums. Macromedia.com...
> Don't reset you your clock in the meantime?
>
> You don't miss a thing... I like that.
>
> Walt
>
> "Murray * AS *"wrote in message
> news:[email protected]...
> Don't reset you your clock in the meantime?
>>
> You can try this simple fix.
>>
> Leave DW.
>>
> Find the folder.
>>
> C:\Documents and Settings\change
> Data\Macromedia\Dreamweaver
> 8\Configuration\WinFileCache-*.dat
> (these files are normally hidden - you may have to use Explorer > tools)
>>
(> To display the Folder Options)
>>
> and delete it.
>>
> Restart DW. Works better?
>>
>>
>> --
> Murray - ICQ 71997575
> Adobe Community Expert
> (If you * MUST * write me, don't don't LAUGH when you do!)
>> ==================
> http://www.dreamweavermx-templates.com - model of yard!
> http://www.projectseven.com/go - DW FAQs, tutorials & resources
> http://www.dwfaq.com - DW FAQs, tutorials & resources
> http://www.macromedia.com/support/search/ - Macromedia (MM) Technotes
>> ==================
>>
>>
> "nickinboston"wrote in message
> news:[email protected]...
> > Hey, nothing too technical, I hope, but I downloaded the trial version
> > yesterday
> > and became OK. Now I can't open the program, select the
> > test
> > mode, clock continue and then it looks like it's going to open but the top
> > farm
> > leaving me looking at my office. Is anyone know something about
>> >,
> > they
> > do not offer technical support on trial versions.
>> >
>>
>>
>
> -
trouble installing the trial Photoshop CC
I try to install Photoshop CC on my PC and get this error message: Error: 213:19 what do I do next? I have already restarted my computer a couple of times (per the directions) and still get this error message.
Hello
Please see the links below.
Error 213:19 | Problem is the license for this product
Error 213:19 | Problem is the license of this product. Acrobat X and XI
I hope this helps.
Kind regards
Vivet
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Move on to the Discussion of Photoshop
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Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq
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run the cleaner, the use of the CC cleaning tool to resolve installation problems. CC, CS3 - CS6
and then reinstall it.
Available downloadable Setup files:
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- Acrobat: DC, XI, X | 9,8 | 9 standard
- First Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
- Photoshop Elements: 13 | 12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
- Lightroom: 6| 5.7.1| 5 | 4 | 3
- Captivate: 8 | 7 | 6 | 5.5, 5 | 1
- Contribute: CS5 | CS4, CS3 | 3,2
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Download and installation help links Adobe
Help download and installation to Prodesigntools links can be found on the most linked pages. They are essential; especially steps 1, 2 and 3. If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".
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Mylenium
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Marissa Probst says:
can I install the trial version and enter my serial number it?
Exactly that.
Download applications download Creative Suite 6
Install and enter your serial number.
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-Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0
-https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html
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Thanks for your help!
Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Don't forget to stay signed with your Adobe ID before accessing the link below
Creative cloud support (all creative cloud customer service problems)
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