I just bought a HP Win 7 (unfortunately) workstation running. My previous computer ran HP XP. Windows will not let me install my fonts.

Similar Questions

• I just bought this new laptop, why I can't download free applications, I get "your purchase could not be executed. ???

  I just bought this new laptop, why I can't download free applications, I get "your purchase could not be executed.   ???

  Hi Jaynecampbell,

  Thanks for choosing Microsoft Community to post your question.

  According to the description above, it seems that you are unable to download apps, you get an error: "your purchase could not be executed. I understand the inconvenience that is brought to you, rest assured, we're here to help and guide you in the right direction.

  I would be grateful if you could answer the following questions:

  1 are you facing the question to download any specific application?

  2. using a proxy connection?

  We will check your time settings and proxy settings. Follow the steps below and we update on the State of the question.

   

  Method 1: Ensure that the date and time are correct on the computer.

  (a) check the Date/time setting by selecting the tile office and then left click on the time in the corner.

  (b) click on change date and time. And then check that the time zone is correct and the time of the internet tab has the ability to synchronize with the time server Internet.

   

  Method 2: Run the network troubleshooter utility.

  (a) open the network troubleshooter utility by sliding into the right edge of the screen, type search (or if you use a mouse, pointing to the top right of the screen, move the pointer of the mouse down and then clicking on search).

  (b) troubleshooting of network entry in the search box.

  Tapping c) or or by clicking settings and then type identify and repair network problems.

  Method 3: If you use a proxy connection, then try to disable the proxy and then try buying.

  Follow the steps to disable the proxy:

  a. open Internet Explorer

  b. click on Tools and then click Internet Options

  c. click on the connections tab and then click LAN settings

  d. disable the server to use a Proxy

  e. click on apply then Ok to save the changes.

  Method 4: Turn off the Windows Firewall and defender and then try to download the application.

  To disable Windows defender:

  a. place the upper right of the mouse and click on search and type Windows defender and press enter

  b. in the window, click the settings tab.

  c. disable the real-time protection real option.

  d. click on save changes.

  To disable the firewall:

  a. place the upper right of the mouse and click on search and type Windows Firewall and click on settings

  b. click on windows Firewall

  c. click Firewall round toggle the left pane

  d. check the option to disable the firewall.

  Note: Repeat the steps for the parameters of public and private networks.

  
  

  Important note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you need to disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attacks.

  Method 5: Try to separate the Microsoft account to a local then check if you are able to make the purchase.

  Note: In the Windows store, you will need to click on connect and use the credentials online.
  a. hold down the Windows key + C to display the bar of charms, click on settings , then PC settings more.
  b. in the settings of your laptop, click users and under where it says connected to , click disconnect your Microsoft account and confirm.
  c. after the test, try to connect again by repeating steps and click on connect your Microsoft account to re-associate.

  If you have additional problems, please reply to this post and we will be happy to help you further.

• I just bought the DC Pro Acrobat full of desktop software only.  Have downloaded fine, but when I go to install the download, it is for me an "access violation at address 00000000. read of address 00000000 ". Can someone please?  Thank you!

  I just bought the DC Pro Acrobat full of desktop software only.  Have downloaded fine, but when I go to install the download, it is for me an "access violation at address 00000000. read of address 00000000 ". Can someone please?  Thank you!

  Hi Rob,

  What is happening in Mode safe? If you can install it in Mode safe mode then delete all entries in startup via msconfig as this could conflict with the program.

  If this does not work, saving all the data of your administrator account, you can delete the account and recreate it.

  Kind regards

  Rave

• I just bought a new IMac and want to run my old version of Dreamweaver CC3 on that, but I'm getting this quickly, "to open Dreamweaver, you must install the runtime Java SE6 strives".  How can I do this?

  I just bought a new IMac and want to run my old version of Dreamweaver CC3 on that, but I'm getting this quickly, "to open Dreamweaver, you must install the runtime Java SE6 strives".  How can I do this?

  Download it here: Java for OS X 2015-001

• I bought an album and it shows in iTunes, but will not let me burn to disc

  I have a 6splus iphone I bought an album on my music and it shows in my lap top and plays ituneson but will not let me burn to disc says its icloud in music? and download to pc? Help

  < re-titled by host >

  In iTunes, go to view > show iCloud music purchases. If the cloud beside her icon, click on this icon and download on your computer.

• I just formatted my laptop and every time I try to intall service pack 1 for windows vista as it gets installed but when I turn the LAPTOP works again it ask me to update?

  I just formatted my laptop and every time I try to intall service pack 1 for windows vista as it gets installed but when I turn the LAPTOP works again it ask me to update? What should I do

  Hello

  Click Start > right click on computer > left click on properties > see if you have Vista 32 bit or Vista 64-bit installed.

  It will also tell you here what Service Packs, if any, are already installed.

  Then, choose the download of 'bit' OK to use to install Service Packs, first of all the installation of SP1.

  Vista SP1 32-bit (x 86): http://www.microsoft.com/en-us/download/details.aspx?id=30

  Vista SP1 64-bit: http://www.microsoft.com/en-us/download/details.aspx?id=21299

  Vista SP2 32-bit (x 86): http://www.microsoft.com/en-us/download/details.aspx?id=16468

  Vista SP2 64-bit: http://www.microsoft.com/en-us/download/details.aspx?id=17669

  And if you have any problems:

  There is a Forum that Microsoft has put in place for problems with Vista Service Packs. If repost you the Forum they will definitely try to help you here...

  http://social.technet.Microsoft.com/forums/en/itprovistasp/threads

  See you soon.

• I will not let me connect to my main, connect you to where I put my password in and then logs on just continuous vista startup repair in time ever I start my computer

  I will not let me connect to my main, connect you to where I put my password in and then logs on just continuous vista startup repair in time ever I start my computer

  Follow these steps to try to solve your problems of boot.

   

  Restore point:

  http://www.howtogeek.com/HOWTO/Windows-Vista/using-Windows-Vista-system-restore/

  Do Safe Mode system restore, if it is impossible to do in Normal Mode.

  Try typing F8 at startup and in the list of Boot selections, select Mode safe using ARROW top to go there > and then press ENTER.

  Try a restore of the system once, to choose a Restore Point prior to your problem...

  Click Start > programs > Accessories > system tools > system restore > choose another time > next > etc.

  http://www.windowsvistauserguide.com/system_restore.htm

  Read the above for a very good graph shows how backward more than 5 days in the System Restore Points by checking the correct box.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

   

  If the system or Mode restore safe work not and you do not have a Microsoft Vista DVD, make a repair disc to do a Startup Repair:

  Download the ISO on the link provided and make a record of repair time it starts.

  Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.

  At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu.

  When you have changed that, insert the Bootable disk you did in the drive and reboot.

  http://www.bleepingcomputer.com/tutorials/tutorial148.html

  Link above shows what the process looks like and a manual, it load the repair options.

  NeoSmart containing the content of the Windows Vista DVD 'Recovery Centre', as we refer to him. It cannot be used to install or reinstall Windows Vista, and is just a Windows PE interface to recovering your PC. Technically, we could re-create this installation with downloadable media media freely from Microsoft (namely the Microsoft WAIK, several gigabyte download); but it is pretty darn decent of Microsoft to present Windows users who might not be able to create such a thing on their own.

  Read all the info on the website on how to create and use:

  http://NeoSmart.net/blog/2008/Windows-Vista-recovery-disc-download/

  ISO Burner:http://www.snapfiles.com/get/active-isoburner.html

  It's a very good Vista startup repair disk.

  You can do a system restart tool, system, etc it restore.

  It is NOT a disc of resettlement.

  And the 32-bit is what normally comes on a computer, unless 64-bit.

  See you soon.

  Mick Murphy - Microsoft partner

• You just bought a new computer, Firefox, but Firefox Synch will not sync with my other computer for bookmarks.

  Two laptops have the same version of Firefox update.

  Nevermind, I guess... Suddenly, Firefox is now show bookmarks from another computer. FYI to all, it took more than an hour of synchronization, and during this time, there was absolutely NO indication to me that what was actually happening. That's why I created that, initially. Firefox, there SHOULD really be some sort of recognition by the user that the synchronization is truly something. Thank you.

• I have Photoshop Cs6 on my laptop, I just bought an I Mac and now want it on my computer as well. Do I have to re - buy Photoshop or can I just re - install?

  Photoshop CS6

  Hi Teresa,.

  If the operating system is same then you can reinstall:

  https://helpx.Adobe.com/x-productkb/policy-pricing/CS6-product-downloads.html

  Another reference:

  Exchange a product for a different version of the language or platform

  I hope this helps.

  Concerning

  Megha Rawat

• I have lightroom 4.4, I just bought a new canon 7 d Mark ii and when I upload raw photos, LR does not recognize my raw files. Help! They were fine before on my Canon T3 and T1, I have 2 portrait sessions to do today and I can't get anywhere! Ho

  I really need help quickly and prefer to talk to someone on the phone

  Good luck in getting someone on the phone!

  Your problem is that the 7 D Mark II was not supported until Lightroom 5.7.

  So you either have to buy Lightroom 5.7 or 6.0 Lightroom

  OR

  Download and use the FREE Adobe DNG Converter version 9.0 to convert your RAW to DNG format, and then import the DNG in LR 4.4

• I just bought elements of two weeks and now they're trying to sell me 13.  Should not be entitled to a free upgrade?

  Is there a protection plan to upgrade to the new acquisitions, less than 30 days?

  Am I entitled to a free upgrade?

• HP pavilion a230n win xp will not pass in series-up... windows will not start

  I wonder if someone can tell me what I can do to go on this particular computer.

  It's a HP Pavilion - renovated a230n with win xp home edition.

  When I first plugged it showed to press F1 for Setup and F10 for recovery of the system.

  After that the wait for windows to load and it has not loaded I pressed F10, nothing happened, so I pressed

  F1 and went into the Setup program. not sure about the sequence of events after that, but I have tried many different configurations

  and could never get at windows startup.

  has obtained a disc of Windows XP installation belonging to a gateway pc and I CAN get the things in recovery console, but I don't know what I can do from there... When I insert the disk it starts to load all types of drivers, and finally I get a bluescreen with

  three choices... 1 Installing XP... 2. click on R and start the recovery console... or leave and go to the installation program.

  I tried to reload windows XP and got to the part of the LICENSE and after clicking I ACCEPT, I get a page that says "wondows installation cannot access the disk - I guess than the hard drive." then I get the error page that says PAGE_FAULT_IN_NONPAGED_AREA 0 x 0000005 (0 x 00001, 0X807E98D0, 0XD7EF9546, 0x000000) and a sugestion to

  disable the functions of memory BIOS setting cached or shading

  If the pc is just NOT WORTH IT, I want to take the HDrive and connect it to another pc and see what is on the HARD DISK.

  very long, I appreciate all of the responces!

  dashdash

  Ouch.Losing a hard drive with a lot of hard work is always a bad thing. Bet your wife said... Well, the PC told you. Well, a lesson learned the hard way is a you don't easily forget was one of the famous sayings of my grandmother.

  Once you get the new hard drive, if is won't need help, just holler... as we say here in S.C.

• Windows will not start I just get a black screen

  I have a Dell Inspiron 1520.  When turning on the computer the dell logo comes back, but windows never starts the screen just goes black.  I tried the repair of advanced boot option but I don't get the second screen described on the web site of Dell tech support, the screen goes black again.  Any ideas?

  Hello

  You can access Mode safe? Repeatedly press F8 as you start? If yes you can try Control Panel
  -Double click - Driver tab - click on UPDATE driver - device Manager - map - graph
  then right click on the device and UNINSTALL - REBOOT.

  Another method to try to get to the desktop (try in normal Windows Mode without failure)
  is CTRL + ALT + DEL and the processes tab find EXPLORER.exe and END PROCESS on it.
  then on the tab Applications - lower right - new task - the type in EXPLORER.exe. Safe mode is
  accessible by tapping F8 as you start several times.

  First check this thread in case it is simple and if not to come back to this thread.

  http://social.answers.Microsoft.com/forums/en-us/vistaprograms/thread/50247d5e-0ae0-446c-A1bd-11287fd1478a

  Black screen problems are extremely difficult to repair and all hotfix is usually a hit or miss
  base. That there is no information on a black screen as there is just a blue screen
  adds to the difficulty. Often using a restore point or Startup Repair will have no effect.
  You can try a google to see the proposed repairs, whom some have worked however these
  cover a wide field of efforts.

  Here's a video of one of them.

  http://www.Google.com/search?hl=en&q=black+screen+of+death+Vista&btnG=search&AQ=f&OQ=&AQI=G1

  Here's another fix
  http://blogs.PCMag.com/SecurityWatch/2008/12/the_mysterious_black_screen_of.php

  You have a Vista disk? You can try restoring the system to it. If you do not have the
  discs, your system manufacturer will sell them at low prices. Or try in safe mode if you can get
  it.

  How to make a Vista system restore
  http://www.Vistax64.com/tutorials/76905-System-Restore-how.html

  You can create a recovery disc or use someone even version (to do the system restore
  It only needs to be bootable).

  How to create a Vista recovery disk
  http://www.Vistax64.com/tutorials/141820-create-recovery-disc.html

  ------------------------------------------------

  These require the correct Vista discs since you can not start safe mode.

  Try the Startup Repair tool-

  This tells you how to access the System Recovery Options and/or with a Vista disk
  http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

  Try recovery options Startup Repair

  How to do a startup repair
  http://www.Vistax64.com/tutorials/91467-startup-repair.html

  -----------------------------------------------

  Here are a few Google searches where many have found different solutions:

  Vista black screen - check that a 1st
  http://www.Google.com/search?hl=en&source=HP&q=Vista+black+screen&AQ=f&OQ=&AQI=G10

  Vista black screen Solution
  http://www.Google.com/search?hl=en&q=Vista+black+screen+solution&AQ=f&OQ=&AQI

  Vista black screen Fix
  http://www.Google.com/search?hl=en&q=Vista+black+screen+fix&AQ=f&OQ=&AQI

  -----------------------------------------------

  If necessary and you can access all ordinary Windows.

  You can try an In-Place Upgrade (hopefully save programs and data) or a repair installation
  (if all goes well, the data records and need to reinstall programs). Don't forget to make a good backup or
  3.

  You can use another DVD that aren't copy protected but you you need to own
  Product key.

  On-site upgrade
  http://vistasupport.MVPs.org/repair_a_vista_installation_using_the_upgrade_option_of_the_vista_dvd.htm

  If nothing works, you can do a repair installation that needs to save the data, but you will
  to reinstall the programs. This also requires correct Vista disks especially for OEM versions.
  You will need to know your product Code.

  This tells you how to access the System Recovery Options and/or a Vista DVD
  http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

  How to perform a repair for Vista Installation
  http://www.Vistax64.com/tutorials/88236-repair-install-Vista.html

  ---------------------------------------------------------------------------

  Another method that works sometimes: at the command prompt, type of Vista startup disk:
  (type in a single line or copy / paste a line at a time and then press enter - do not type)
  parenthesis or "BOLD")

  c:

  cd\

  CD c:\Windows\System32\winevt (there is a space between cd and C :)
  
  Ren LogsOLD Logs (there are spaces between ren and newspapers and Logsold)

  RESTART Windows

  I hope this helps.
  Rob - bicycle - Mark Twain said it is good.

• Win XP SP3 will not load and install in Presario SR1428OM

  I have a Compaq Presario SR1428OM and whenever I update to SP3 on Windows Update the computer stops, restarts and continues this sequence until I go to the last configuration that worked. Even the people at Microsoft could not do things.

  Hi cfmedic118

  Have you tried the download url, I sent you?

  Have you had the same problem?

  The url says it takes to modify the registry to resolve this problem.

  First of all, you want to back up the registry.

  http://pcsupport.about.com/od/WindowsXP/HT/registrykeysxp.htm

  Then, you would like to change the registry by restarting in safe mode, and then to start, run, type regedit, click ok. On the left side of the screen click the HKEY_LOCAL_MACHINE - SYSTEM - ControlSet001 - Services - driver, and then change the value data typing 4 in the box. A reboot is required for mitigation to come into force.

  If you need more simply make assistance let me know.

• I bought a used computer at a yard sale and it will not let me delete the administrator

  do not open files or run programs or install updates

  Since this is the computer used, the first thing to do before using your PC is to format and reinstall Windows, the reason is that the PC was used by someone else and it may contain malware or other errors and you should start it costs. Depend on the laptop, you may have Windows CD or DVD, or you can use the recovery partition, you may visit the Web site of the manufacturer of your laptop and to support search your model and read the manual to learn how do.