Just bought a subscription to the CC and installed applications appear as tests

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• Just bought a RX100 to the Japan and it isn't menus English on this subject.

  Hello

  I'm alive in the Japan and recently bought an Amazon.co.jp RX100. Unfortunately, it is the Japanese version and I can't do the menus English working on it.

  Is it possible to get the menus English working on the camera?

  Thank you

  Hi Pip,

  You can refer to the operating manual provided the camera for more information on how to change the language of the menu. If English does not appear as an option of the menu language, the camera doesn't support English language. You can contact the Sony Japan assistance team for assistance.

  http://support.d-Imaging.Sony.co.jp/www/Cyber-shot/

  If my post answered your question, please mark it as an "accepted Solution".

• I just bought a subscription to the United States for my computer in MX and the system asks me to put in a CC for future payments for years. I can put in my CC in the States because it does not give me the ability to change the country for payments. Has a

  can't put in my cc US in the system because it let me just put in an MX CC, how can I fix?

  Hi Christophe,

  I would ask you to please refer to the link below.

  Change the country associated with your Adobe ID

  Hope this will help you.

  Kind regards

  Hervé Khare

• I just bought Adobe audition on creative cloud, and it does not work. Said that the trial period is over

  I just bought Adobe audition on creative cloud, and it does not work. Said that the trial period is over

  Troubleshooting FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?

  [moved from the download, installation, commissioning of Adobe Creative Cloud]

• I just bought a subscription to Muse because I wanted to try Muse (2014) for a month. I'm on Mac os 10.7.5 I don't need the CC Muse version. Is it possible to buy older versions of Muse? I had read online that after adhering to the

  I just bought a subscription to Muse because I wanted to try Muse (2014) for a month. I'm on Mac os 10.7.5 I don't need the CC Muse version. Is it possible to buy older versions of Muse? Online, I had read that it was after joining the program of cloud.

  Hi Brian,.

  You can go to find other apps in Creative cloud app and select the previous versions:

  

  Lists the previous versions of applications available to download/install.

  Kind regards

  Akshay

• If anyone can help, I just bought a 2011 mac book pro and I use it for school and I work in education and currently I have lightroom, photoshop and adobe DC, are all the other apps I put on it?

  If anyone can help, I just bought a 2011 mac book pro and I use it for school and I work in education and currently I have lightroom, photoshop and adobe DC, are all the other apps I put on it?

  Chaka - welcome!

  What you want to do on your "new" MBP?

• I just bought an upgrade for the 14 items.  I downloaded it, but when I try to activate it I need a serial number.  When I connect to my Adobe account and follow the links, there is no information on my account on theproduct so no naked series

  I just bought an upgrade for the 14 items.  I downloaded it, but when I try to activate it I need a serial number.  When I connect to my Adobe account and follow the links, there is no information in my account on the product so no serial number.  Can anyone help?

  When you purchase a download you will be emailed a serial number... did you receive your email?

  Find your http://helpx.adobe.com/x-productkb/global/find-serial-number.html serial No.

• Support the contact - person I'm trying to communicate with a person that I paid for my subscription to the CC and it is to show that I have not bought the product.  The page to contact technical support is a labyrinth and continues to loop back to the sa

  I am trying to contact a person that I paid for my subscription to the CC and it is to show that I have not bought the product.  The page contact technical support is a labyrinth and continues to loop back to the same place without giving me any contact information! Help, please!

  Move the debate towards Adobe Creative cloud

  We have checked your account details, we see active participation of Photography Photoshop program.  Please make sure that you are connected with correct Adobe Id to Adobe.com to get it. You can check:Adobe Store | Order FAQ and your online payment

  To install Creative Cloud app - https://helpx.adobe.com/creative-cloud/help/install-apps.html, you can also Learn how to enable or disable Adobe applications from here.

  Kindly let us know in case you have further questions on your membership.

  I hope this helps.

• I have a subscription to the CC and had loaded on my Mac and my old MacBook pro.  I bought a new macbook pro and off CC on my old laptop but when I try to load it on the new he continues saying: I already activated on both devices. Help!

  I have a subscription to the CC and had loaded on my Mac and my old MacBook pro. I bought a new macbook pro and off CC on my old laptop but when I try to load it on the new he continues saying: I already activated on both devices. Help!

  Contact support by web chat or telephone to reset the activations.

  Mylenium

• I just bought the CS6 and installed it on my macbook pro. I have an old mac mini I would als

  I just bought the CS6 and installed it on my macbook pro. I have an old mac mini I also want to run it on. It is OS x 10.6.8. It has a core duo 1.83 GHz processor intel. I put CS6 top as well?

  We support PS on 10.6.8 but are not supported for Macintosh systems that are not 64-bit capable.

  How do you know if your Mac has a 32-bit processor or 64-bit Intel processor?

  Kind regards

  Ashutosh

  PS QE Installer

• I just bought a new HP Envy DV6 and can work out how to open microsoft office.

  I just bought a new HP Envy DV6 and can work out how to open microsoft office.  When I try he asks me a product key of microsoft Office was preinstalled, so I don't have a product key!  Any suggestions?

  What version of Microsoft Office is this?

  If its Office 2010, you can buy a copy from amazon.com/software because Microsoft is no longer at the price of Office 2010.

  If his Office 365/Office 2013, you can sign up for a trial key to:

  http://Office.Microsoft.com/en-us/Home-Premium/

• I just bought a new laptop how old and register CC down new (I have it on a desktop computer and laptop now)? Thank you

  I just bought a new laptop how old and register CC down new (I have it on a desktop computer and laptop now)? Thank you

  Hello

  For deactivation and activation help please see the link below.

  Enable and disable Adobe products

  Please see the link below for the installation.

  Download and install Adobe Creative Cloud apps

  Hope this will help you.

  Kind regards

  Hervé Khare

• Just bought Photoshop elements 13. Failed to install. ERROR: This Setup program does not support installation on a 64-bit Windows operating system. Please download the 64-bit version of Photoshop Elements.Where is the 64-bit version?

  Just bought Photoshop elements 13. Failed to install. ERROR: This Setup program does not support installation on a 64-bit Windows operating system. Please download the 64-bit version of Photoshop Elements.Where is the 64-bit version?

  PES 10, 11, 12, 13 - https://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-downloads.html

  You can also download the demo version of the software through the page linked below and then use your current serial number to activate it.

  Don't forget to follow the steps described in the Note: very important Instructions in the section on the pages of this site download and have cookies turned on in your browser, otherwise the download will not work correctly.

  Photoshop/Premiere Elements 13: http://prodesigntools.com/photoshop-elements-13-direct-download-links-premiere.html

  PSE 13 trial - http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements

  (Info for PC vs Mac: https://forums.adobe.com/thread/1658959?sr=inbox&ru=3738552)

• Hello, I bought Adobe for download a few years ago and settled in on a Mac Pro. I want to uninstall on the mac and install it on a new Mac Pro. No idea how I can do?

  Hello, I bought Adobe for download a few years ago and settled in on a Mac Pro. I want to uninstall on the mac and install it on a new Mac Pro. No idea how I can do?

  Just download, install and activate using your serial number.  You are allowed to have the software installed and enabled on both machines.  If you do want to keep the original installation of backup you can turn it off by opening one of the programs and by selecting help-> Deactivate.

  Here's a general link for where you can find the download links...

  Download and Installation Help-

  https://helpx.Adobe.com/download-install.html

  If you want a more direct link, you must name the software and version.

  If you need your serial number, you should be able to find it in your account Adobe online if you have registered the software when you install everything first.

• I just bought Photoshop 11.  The serial number is not valid for out me of the trial.

  I just bought Photoshop 11.  The serial number is not valid for out me of the trial.

  You must contact Adobe Support by chat or phone when you have the serial number and activation problems.

  Here are some links to help get in touch:

  http://www.Adobe.com/support/chat/ivrchat.html

  http://www.Adobe.com/support/download-install/supportinfo/