I just bought PS13 and cannot download it. IM on a MAC, when I try it takes me to a new screen that says 413 header too long. Any suggestions?

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  Hello

  Yes, you need to uninstall Adobe Creative cloud only, if you are unable to uninstall creative cloud through the tool cleaner and error message you shared above.

  Please go through the below mentioned location and remove the file name ""ffc " "

  
  

  MAC: \User\\Library\Application Support\Adobe\OOBE\

  Windows: C:\ProgramData\Adobe\OOBE\ (to view the AppData folder and program hidden data, see files, folders, file name extensions |) Windows XP, Vista, Windows 7)

  
  

  
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