I just bought the basic plan witch includes photoshop cc, but when I connect it says no subscription found
her suitor I have no subscription when I do...
Hi Niko,
I looked at your account and it seems that your subscription is active but has not been activated. You can try the steps detailed here: https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html#troubles hoot
Best,
-Dave
Tags: Adobe
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Impossible... CS5 is long before there was such a thing as a cloud subscription
When you buy any program from CS5, which is no longer sold, you will receive a serial number to enter during the installation
kglad links in response to #1 here can help https://forums.adobe.com/thread/2017859
Given that you could not buy CS5, what have you bought?
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We are unable to validate this serial number for adobe lightroom. I just bought the upgrade to lightroom and get this message when installing
Fortunately the Adobe customer service has been able to help me by making a change to my hosts file.
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I already bought the annual plan, I have installed PS, but I can't open the LR, he keeps asking about the serial No.
isn't the annual plan for ps and lr?
Download LR you remove and reinstall your installation of Photoshop Lightroom 5? Licensing for your membership apply to Lightroom if you install through the creative Cloud Desktop application. You can find more details at install and update the apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html.
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I bought the version of illustrator, installs all OK but when I get to pour Acceptor and pour the launching program... nothing happens and the acceptance window comes up.
Valoucb,
If it please try to close the following processes and restart the Illustrator application (as an administrator if you are using windows).
- CreativeCloud
- Adobe CEF Helper"
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Please make sure that you are connected to creative cloud with your ID (which has got subscription) correct Adobe and I suggest you to check: cannot launch Adobe Creative Cloud app test to check the permissions on the required folder and try to reinstall the applications.
In case you need help, please share the screenshot of the message and the version of the OS, so that we can help you properly.
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my path is exhausted and I just bought the monthly, but I always expired trial message and asked for a serial No. How can I connect to my
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Hi Bill,
The Adobe ID on the forums has no Adobe CC subscription under him.
Please sign in using the correct Adobe ID in order to activate the license.
Kind regards
Sheena
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I only paid AUD $120 for the subscription to THE annual Echosign. But when I connect to my account Echosign it says trial has expired. Has this happenned to anyone else? Any ideas how to fix?
I tried calling support, but they are really really bad. Talked to 3 different people, which me transferred to 3 other people who finally told me that I need a subscription to creative cloud to use Echosign. Another told me that I need to buy Adobe Acrobat. Laughing out loud
Thank you for wasting an hour of my time - completely useless.
I've used Echosign previously before Adobe purchased and the customer support and the service was amazing, I never had billing issues.
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It seems that the commissioning it not yet completed, please send us your question by e-mail to [email protected] for repair.
Kind regards
Nicos -
Can someone help me please!
I'm sorry that this Adobe ID of yours has not registered any CC, please provide any identification so that we can check the status of the CC.
Concerning
Stéphane
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I just signed up for the package badly how to change that?
Please see this link for support with creative cloud payments, accounts and membership:
(be sure to connect to adobe.com with your Adobe ID first)
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I just bought the 9.99 per month plan, and when I try to open the Photoshop application it asks me to buy new... Why would he ask me this?
Make sure that you have signed with correct email address
Sign in, sign out | Creative office cloud app
If they are correct, then check that your hosts file entries once
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Hi camilab86885775,
Suggest you to log out and sign at the back of the Adobe Creative Cloud Application and then, try to use Photoshop or Lightroom.
This link mentions measures to disconnect from the creative Application of cloud: https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html#topic-4
Kind regards
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I bought Lightroom 6 of you guys. now, I would go on the cloud thingy which includes Photoshop CC
I don't really want to pay for Lightroom, twice, that is a matter for?
Denis
Review the Plan of photography or watch in the comprehensive plan. Both include a version of Photoshop CC
Creative cloud plans
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Hello
Be sure to follow the instructions in this article to support > set up your Apple TV (4th generation) - Apple supported
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