I just got a new computer and when I try to download a game to play it takes long to download it is like I have dial up and I do not have. I need to change a setting or something?

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  I just got a new computer and I can't find my lightroom license key. How can I get a new one?

  Thank you!

• just got a new computer with Windows 7 Professional - there are no games on it - I would like to download the game Freecell which is normally part of Windows - can anyone help?

  just got a new computer with Windows 7 Professional - there are no games on it - I would like to download the game Freecell which is normally part of Windows - can anyone help?

  [Moved from comments]

  Hello. To activate the other native components of Windows, go to start > Control Panel > programs. In "programs and features", you will see "turn Windows features. Go ahead and go to 'games '. Expand it '+' and check out the games you want. Checking the box next to 'games' will add all.

• just got a new computer and need to transfer my suite creative adobe on him. How can I do this?

  I have a new computer and need to transfer my suite creative adobe on him. I bought the suite a long time ago and bought updates since then. How can I make sure that these updates also transfer. TIA.

  Please follow the steps below.

  1. Disable the software from the old computer. For more information consult Learn how to enable or disable Adobe apps.
  2. Install the software in the new computer.
     • If it is creative cloud consult, download and install Adobe Creative Cloud applications
     • If it's any other product please see other downloads

  Hope this will help you.

  Kind regards

  Hervé Khare

• I just got a new computer, and I continue to download a Firefox obsolute. What should I do?

  I am setting up a new computer, and I want to install the Firefox browser. I'm on the Mozilla site and tried to download the Firefox browser several times. Each time, she appears as a stale version very long ago this browser. I uninstalled from my computer and tried again. I don't know what I'm doing since I use the same technique that I used to install each Chrome and every other download I have ever installed on my computer - NEVER hurt! What can I do?

  See:

  • https://support.Mozilla.org/KB/how-do-i-get-Firefox-button
  • https://support.Mozilla.org/KB/common-questions-after-updating-Firefox

• I just got a new computer and need to download my products and they are produced of cloud, can you find it for me and help me to download again

  my email address is [private information removed by Moderator]. My old computer broke, I got a new and I need to download everything I have, but I have no documentation

  You can download your applications https://helpx.adobe.com/creative-cloud/help/download-install-app.html CC

  If you need help with it ("all I have"): Contact Customer Services.

• I just got a new computer and need help to reinstall Lightroom

  I need to re install lightroom to my new computer, how can I do?

  It may depend on which version you need to install.  Here are the links for the licensed versions.

  Lightroom - all versions

  Windows

  http://www.Adobe.com/support/downloads/product.jsp?product=113&platform=Windows

  Mac

  http://www.Adobe.com/support/downloads/product.jsp?product=113&platform=Macintosh

  If it's a cloud of importance then you...

  Download/install the desktop application, connect and install applications subscription.

  https://helpx.Adobe.com/creative-cloud/help/download-install-app.html

• I just got a new computer and want to take 6.0 and photo shope elements 14 out of former LR and put both on the new. I have serial numbers. How can I do?

  6.0

  If you won't use the old computer, you 1 disable and uninstall

  You install programs exactly in the same way you did the 1st time... Put your disc in the drive, and enter your serial number when asked

  .

  Download & install instructions https://forums.adobe.com/thread/2003339 can help

  -includes a way to go to a page to download the Adobe programs if you do not have a disk or drive

  -you will need to enter your original serial number during the installation for non-Cloud programs

  -Cloud desktop http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html

  -Cloud Getting Started https://helpx.adobe.com/creative-cloud.html

  -Membership questions and problems https://forums.adobe.com/thread/1146459

  - or kglad links in response to #1 here can help https://forums.adobe.com/thread/2081216

  Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq

• I just got a new computer and wanted to re - download my photoshop cs6 on my mac and I was wondering if I need to re-purchase it or what I need to do? Thank you!

  Re-download

  Hello

  You can download and activate the product on two machines, please download the product from the link below:

  Download Creative Suite 6 applications

  Quickly find your serial number

  Kind regards

  Bani

• I have a problem I bought the collection master in 2012 for Mac just got a new computer with Windows 10 and I do not know how to download and install master collection on my new computer, can someone help me?

  I have a problem I bought the collection master in 2012 for Mac just got a new computer with Windows 10 and I do not know how to download and install master collection on my new computer, can someone help me?

  Available downloadable Setup files:

  • Suites and programs: CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
  • Acrobat: DC, XI, X | Suite X | 9,8 | 9 standard | 8 standard
  • Captivate: 8 | 7 | 6 | 5.5, 5 | 1
  • Cold Fusion: 11: 10 | 9.0.2 version 9.0.0, 9.0.1, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0
  • Contribute: CS5 | CS4, CS3 | 3,2
  • FrameMaker: 12, 11, 10, 9, 8, 7.2
  • Lightroom: 6| 5.7.1| 5 | 4 | 3
  • Photoshop Elements: 14,13,12,11,10 | 9,8,7 win | 8 mac | 7 mac
  • Premiere Elements: 14,13,12,11,10| 9, 8, 7 win | 8 mac | 7 mac

  Download and installation help links Adobe

  Help download and installation to Prodesigntools links can be found on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".

• Hi, I have the cloud creative apps on my desktop on my laptop but I just got a new laptop and you want to transfer these apps on my new laptop computer?

  Hi, I have the cloud creative apps on my desktop on my laptop but I just got a new laptop and you want to transfer these apps on my new laptop computer?

  You must download and install Adobe Creative Cloud desktop application, using that you can install the CC apps. :

  Download and install Adobe Creative Cloud apps

• I just got a new computer with Windows 10.  I can't load my AdobePhotoDeluxe 2.0 on it.  Is there a link that loading or it means that I have to buy a newer version?

  I just got a new computer with Windows 10.  I can't load my AdobePhotoDeluxe 2.0 on it.  Is there a link that loading or it means that I have to buy a newer version?

  CS2, Acrobat 7 + Audition 3 (AND PREVIOUS) activation server has disappeared, then read below

  l http://helpx.adobe.com/x-productkb/Policy-Pricing/Creative-Suite-2-activation-end-Life.htm

  .

  You MUST use the special version and the serial number on the page, not your original drive or serial number

  .

  When you install the special version of CS2 on a Win7 or Win8 or Win10 computer, you may need to right click on the program icon and select compatibility Windows XP in the popup of option

• I just bought a new computer and is not recognize my printer. I now have windows 7

  I just bought a new computer and is not recognize my printer. I now have windows 7. Need answers please. Thank you.

  Try to update the driver for it.

• I have a hp photosmart 2575 all-in-one and I got a new computer and I can find my cd how to load

  I have a hp 2575 all-in-one and I got a new computer and I can't find my cd so how can I down load to new computer

  Hi bdworley79,

  Click on the link below and select the operating system on your new computer to download the drivers.

  Downloads of software & driver - HP Photosmart 2575 All - in - One Printer

• I have a proof of purchase of my Adobe CC license, but according to the site and the app I'm in a free trial. I just got a new Mac and everything transferred and has been using the application on an old PC for a while so I'm not sure is this is what is ca

  I have a proof of purchase of my Adobe CC license, but according to the site and the app I'm in a free trial. I just got a new Mac and all transferred to an older Mac and has been using the application on an old PC for a while so I'm not sure is what is causing my problem. I have bank statements indicating payments of my subscription to Adobe for this product update.

  Hi Seth,

  First of all, disconnect, then back into creative cloud, using adobe id to pay for your subscription.

  https://helpx.Adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

  Then, if you launch any product of CC 2015 and the pop up still shows a trial message window, please check this link for the resolution:

  https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html

  Hope this helps!