I just got the update whatsapp 2.16.5 on iphone(ios 9.3.2) and it started crashing.
I just got the update whatsapp 2.16.5 on iphone(ios 9.3.2) and it started crashing. I see a white screen when I open whatsapp app in my iphone for 4 seconds and it closes itself.
-Katty
Hello, try these steps, they should help you:
1 check WhatsApp update: Open App Store from your iPhone, click on updates, check if the application needs to update.
2. restart your iPhone: hold down the sleep/wake button to it turn off and then turn it on again.
3. close the app: multitasking opened by double pressing the Home button, slide the nonresponse apps up to close.
4. go in the settings, press Whatsapp, touch turn off everything except mobile and notofications data.
5. return to the home screen and open whatsapp.
6. go in the settings, press Whatsapp and turn back.
7. open whatsapp again. It should work now.
You can also remove Whatsapp application and re-installed again.
Tags: iPhone
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