I just installed CS6 Master Collection and I do not see the Acrobat application.

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• Hello, I just installed CS6 master collection in the history of the order, and when I try to enter the serial number it tells me that: serial number you provided is valid, but no product calling can not be found on this computer. Then he gives me the opti

  Hello, I just installed CS6 master collection in the history of the order, and when I try to enter the serial number it tells me that: serial number you provided is valid, but no product calling can not be found on this computer. Then it gives me options in the drop-down menu, but the Master Collection CS6 is the only one not listed is not in a menu drop-down.

  Your CS6 must have been bought an upgrade.  He asks you to select/provide is the name/serial number of the previous version, you bought that qualifies you to install and activate the CS6 upgrade version... it would probably be CS5.5 CS3.

  Error "this serial number is not for a product calling it" | CS6, CS5.5, CS5

  http://helpx.Adobe.com/Creative-Suite/KB/error-serial-number-qualifying-product.html

• Whenever I try to install CS6 Master Collection it says "some elements for the following products cannot be installed successfully."

  I tried reinstalling over and over again and don't know what to do. If anyone can help me I would gladly appreciate it!

  All uninstall cs6.

  clean http://www.adobe.com/support/contact/cscleanertool.html

  then install.

  If this fails, attach a screenshot of the error message.

• I'm trying to uninstall Cs6 master collection and I can't because this information is displayed ERROR: DW040: the product '{E8AD3069-9EB7-4BA8-8BFE-83F4E69355C0}' is not installed. Cannot proceed with the uninstall. How can I solve this problem?

  I'm trying to uninstall Cs6 master collection and I can't because this information is displayed ERROR: DW040: the product '{E8AD3069-9EB7-4BA8-8BFE-83F4E69355C0}' is not installed. Cannot proceed with the uninstall. How can I solve this problem?

  Hi Paulov53532347,

  Try to use the cleanup for the same tool: use of the Adobe Creative Cloud cleaning tool to solve installation problems

  Let us know if that helps.

• If I buy CS6 master collection and install it on my mac, can I use it on a new mac when I update?

  If I buy CS6 master collection and install it on my mac, can I use it on a new mac when I update?

  Yes. You can install and activate up to two Mac for your own use.

  Gene

• How can I uninstall CS6 Master Collection and install Illustrator CS6?

  I downloaded the demo of CS6 Master Collection complete, but I would try the applications individually instead.

  I have yet to begin the trial.

  How can I uninstall CS6 Master Collection and install Illustrator CS6?

  Yes to install only the trial of Illustrator would use the trial to Illustrator.  If you have installed the Master Collection however then your Master Collection trial has already begun.  I advise to use the rest of your Master Collection trial at the moment.

• I can't install cs6 master collection with serial number, the message is: Impossible to condone this number, but in our account page retrieve number series, everything is correct. Thank you

  I can't install cs6 master collection with serial number, the message is: Impossible to condone this number, but in our account page retrieve numbers series, everything is OK. Thank you

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Serial number and activation support (non - CC)

  http://helpx.Adobe.com/x-productkb/global/Service1.html

• I CS6 master collection when I try to open the first, I get a window subscription renew telling me my CC trial expired - I have purchased and registered CS6, how is that I can't open it?

  I CS6 master collection when I try to open the first, I get a window subscription renew telling me my CC trial expired - I have purchased and registered CS6, how is that I can't open it?

  Looks like you may have installed creative cloud and run CS6 from there. Please see this link:

  'Renew your membership' window appears when you launch a creative cloud application
  Using creative cloud | 'Renew your membership' window appears when you launch a creative cloud application

  If you completed a trial and want more creative cloud, you must uninstall it, run the cleanup tool, and then reinstall your CS6.

  These links may help:

  Using creative cloud | Download, install, update or uninstall applications

  Use the CC cleaning tool

  Guinot

• I have my key code for CS6 Master collection how can I reinstall all the programs?

  I have my key code for CS6 Master collection how can I reinstall all the programs? my current Macbook doesn't have any CD player

  Please see the applications download Creative Suite 6

  Hope this will help you.

  Kind regards

  Hervé Khare

• I just put a graphics card and I can not all the sounds of my hdmi on the back of the Badr

  Radeon hd5450

  I just put a graphics card and I can not all the sounds of my hdmi on the back of the Badr

  Hi Edrey Davila,

  1. what operating system is installed on the computer?
  2. are you sound the computer?

  If you connect your computer to the TV using a HDMI cable, try the steps from the following link:

  Connect your computer to a TV
  http://Windows.Microsoft.com/en-us/Windows7/connect-your-computer-to-a-TV

  HDTV: Frequently asked questions
  http://Windows.Microsoft.com/en-us/Windows7/HDTV-frequently-asked-questions

• In the new window of the tab, I get a full screen of a site, and I do not see the gear of NEW CONTROLS TAB

  In a new tab (+) window, I get a full screen of the Bing site, and I do not see the gear of NEW CONTROLS TAB.
  I tried dragging one bookmark in this window and then had this site full-screen. But when I exit Firefox and restart it, it is by default to the Site of Bing - I HATE BING
  I do not see the gear for new tab controls, and so I can't put it: 'display your top sites '.
  I uninstalled Firefox and installed the latest version - I found myself with the same thing, I had - including my homepage and exactly the same problem - your help would be appreciated

  What do you see on the page, just nothing?

  Could you come back: config, filter using newtab again once and if browser.newtab.url is bold claims to be 'set of users", right click and click Reset in the menu bit

  If you open a new tab, which solve this problem?

  Edit: sorry for typo's fault: browser.newtab.url

• When I try to sign a document, the screen turns off and I do not see the document.

  When I try to sign a document, the screen turns off and I do not see the document.

  Hey jordic35730386,

  Please try to uninstall and reinstall Adobe Reader here:

  Adobe Acrobat Reader DC install for all versions

  Let me know how it goes.

  Kind regards

  Ana Maria

• I installed lightroom 6.2 but I do not see the new functionality "dehaze".

  I installed lightroom 6.2 but I do not see the new functionality "dehaze".

  Dehaze is not available in Lightroom 6.2.

  It is only available in Lightroom 2015.1 CC and later versions.

• How can I change the layout or the size of the photos in my Gallery?  I have started a project and downloaded some pictures of her.  Now when I click on projects opens the gallery page and I do not see the pictures because the vertical photographs are dis

  I have started a project and downloaded some pictures of her.  Now when I click on projects opens the gallery page and I do not see the images because the vertical photographs are displayed on the monitor.  I tried all layouts different portfolio and it does not change the way my photos appear in the gallery.  They are too big!  Here is my example.  Astriya photography

  Thanks for the help!

  Place the cursor over an image and a pencil appears on the side. Click on it and you will get the options including one to change the width and alignment. This seems to be the only option currently.

• If I Zoom in an image appears a large black squares and I do not see the image, I use a CC 2015 Photoshop in a Mac, can anyone help me please?

  If I Zoom in an image appears a large black squares and I do not see the image, I use a CC 2015 Photoshop in a Mac, can anyone help me please?

  There are three things to try. If this image has been opened through Adobe Camera Raw 9.0, unchecking the GPU in ACR preferences. 9.1 is up-to-date and should have corrected it.

  

  Second: Photoshop Preferences > Performance > GPU settings advanced, tamp him drawing to this Basic Mode.

  

  If it does not, uncheck the box "Use Graphics Processor" in Photoshop preferences until there is a fix.

  I don't think that OSX allowed for graphics drivers updated by author GPU like Windows does.