I just paid for the full version of Pro. I have a macbook, but the site downloaded the PC version. now that!
I need a phone number to contact support - cant find anywhere.
Hello
Here you will find the download link for Acrobat Dc https://helpx.adobe.com/acrobat/kb/acrobat-downloads.html
However, telephone support, you can follow the steps https://helpx.adobe.com/contact.html
Let us know if this helped!
Kind regards
Aurélie hamadi
Tags: Adobe
Similar Questions
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I just paid for an updated version, but I can't print!
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How can I get the license key for the trial app, now that I joined creative cloud?
How can I get the license key for the trial app, now that I joined creative cloud?
After trying once again, the registration process has worked and activated my copy of test for me.
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Hi, I just paid for this 11euros per month thing, for Lr and Psalm I had the trial version installed before and now I paid, I can not connect to the bloody thing, it asks me to enter a serial number, which I did not... someone has a solution for me please...?
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I just paid for adobe Creative cloud for the year, but I can't download anything, but the version track even if it is on the same adobe account and my payment went through?
Hi Amy
Refer to the applications Cloud Creative back in test mode after an update until 2015 for CC
Thank you
Varun
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Hello
I just installed CC paid for the full suite and when I go to open an application, it crashes.
If the problem is on Mac, this article may be able to help.
CC 2015 crash on launch applications | Mac OS
ml https://helpx.adobe.com/Creative-Cloud/KB/CC-2015-applications-Crash-on-Launch---Mac-OS.HT
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I have a key for download. I just want to get the load down, so I can move to windows 7 Basic windows Pro 7 I just paid for. I can't believe that it should be this difficult.
Why couldn't there was a link on the confirmation e-mail to download the program.
You can use the product key and the Basic Express in Windows 7 Home Edition upgrade upgrade to Windows 7 Professional.
If the license for Windows 7 Professional, you have access to is a retail version update or complete, you can use the product key and the Express upgrade from Windows 7 Home Basic to Windows 7 Professional. First of all, check that the edition of Windows 7, you are upgrading is already enabled (if it isn't, you will encounter complications and that you might start all by performing a clean installation). Click Start, type Anytime Upgrade, click on the option enter a key, enter the key of Windows 7 Professional on demand, click Next, wait while checking the key, accept the license agreement, click on upgrade, wait while the software upgrades, (it may take 10 minutes or more depending on the if updates are required) your computer restarts automatically, after the reboot, Windows 7 will notify you updating the computer, the computer will restart once more automatically and will be completed the upgrade, a window will appear notifying the upgrade was successful and your computer is ready to use, click Close, you should be upgraded to Windows 7 Professional your files, programs and settings retained.
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Just got registered and paid for the clouds, but it now says my ios 10.6.8 isn't it - how make it past this? Is there an older version that I use, and if yes, what should I do then? There is no weekend help...
Previous through Cloud http://helpx.adobe.com/creative-cloud/help/install-apps.html#previous
- and if you have Cloud application manager 2015 https://forums.adobe.com/thread/1906752 of difference
Cancel see answer #1 in https://forums.adobe.com/thread/2023066 - includes a link to Chat from Monday to Friday
Or, update your Mac to a new operating system
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I get a message saying "drive does not have the ability to access this service and I just paid for 12 months (FOR THE SECOND TIME) in the last two months!
Hi phillipt84805120,
Make sure that you have the latest Adobe Acrobat Reader DC (Adobe Acrobat Reader DC install for all versions) installed on your computer to use the services of export to PDF as the older version of Reader support any more.
Alternatively, you can use services online at https://cloud.acrobat.com/exportpdf
Let me know if you are still having a problem.
Kind regards
Nicos
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Paid for the subscription and is written in LK - trial version
Paid for the subscription and is written in LK - trial versionNumber: 14.03.2016 [personal information... [Mod - https://forums.adobe.com/docs/DOC-3731]
[This is an open forum, not the Adobe support, please do not post personal information]
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
.
If Yes
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
-
Just paid for Photoshop, but it allow me to download. It starts the download and then a message pops up saying error code 50. How can I fix?
Please refer to:
Error code 2 or error code 50: desktop application Adobe Creative cloud could not be updated
Error "Unable to install" received when installing Adobe Creative Cloud desktop application
Concerning
Stéphane
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Hey there, I have a problem, I paid for the creative cloud each month. 30 days ago, I downloaded the new update only in the trial version of photoshop and today the trial version has expired and I could not work with my old adobe program, although I pay for it.
Aileen,
Please see suggestions here: FAQ: what should I do if I have a subscription, but my application acts as if I had a trial?
Kind regards
Guinot
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I paid for the CC photography package ($ 9.99 / month) but when I go in my interface it does give me the option to download photoshop and lightroom. He said just buy now and trying to make me pay all over again.
Hello
Make sure that you are connected to ID Adobe Correct.
For more information, please visit:-https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html
Hope this helps!
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I paid for the pack of adobe PDF and I in some weird screen which shows the different products to buy. I just want to use the pdf pack to do what I need. any suggestions?
Hi jerrir58650452,
You can access your service pack pdf by using the following link: https://cloud.acrobat.com
Kind regards
Rahul -
Where is the "serial number" to start my just-paid-for Adobe Acrobat Pro XI? There is no sign of it in the confirmation email or my Adobe. Worked on it for an hour with no luck. Help!
Hi Ralphmeima,
Please go through the link below and check.
http://helpx.Adobe.com/x-productkb/global/find-serial-number.html
Kind regards
Anand
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