Paid for the subscription and is written in LK - trial version
Number: 14.03.2016 |
[personal information... [Mod - https://forums.adobe.com/docs/DOC-3731]
[This is an open forum, not the Adobe support, please do not post personal information]
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
.
If Yes
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
Tags: Adobe
Similar Questions
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last year, I paid for the subscription of three years, I have used or been able to use the program, even if it was paid because I moved from the place where I myself was when I bought the program and I've lost my serial number, or can I get a refund because she was taken out of my account.
You can check under your active subscription account: Adobe ID
Serial key is not required to activate the subscription.
It can be activated using your e-mail address with which you bought the subscription and the Adobe password.
Kind regards
Claes
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Since 69 days ago, I bought a dreamweaver license, I have charged me twice and I can't use it. I couldn't activate it because it says that my trial period has expired. I paid for the license, and there is no way to use or discuss with you for technical service. Within three days, they will return to load a month without being able to use the program.
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
.
If Yes
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
-
Why can I not use office (trial expired) even if I paid for the subscription?
I just bought the subscription student and teacher a year ago 10 minutes, and when I open Photoshop and Flash it does not detect that I've already paid for the subscription (trial has already expired). Any help would be appreciated, I'm sorry if this has already been posted. I have not received an email confirming my purchase and I signed as long as the same ID adobe like when I paid for the subscription.
Hello
I can't pull the top and recent details of the order with the email address used to log in to the forums. Could you help me with the order number, I can check in the system for you.
^ Ani
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paid for the subscription, but Muse CC does not work, he asks me the serial number
paid for the subscription, but Muse CC does not work, he asks me the serial number, any help?
Hello
Depending on your operating system, please try the following steps
Windows
- Click on the start"" menu. Select "All programs" and then "accessories."
- Right click on "Notepad" and select "run as Administrator"
- Click "Continue" on the "Windows needs your permission" dialog box
- When Notepad opens, click file, and then select open
- In the file name field, type the following text:
- C:\Windows\System32\Drivers\etc\hosts
- If all of the entries in the host file include keywords such as "adobe", remove these entries. These are used for the purchase of licenses Adobe.
- From the menu, select 'file', 'save' after changing
- Restart the Muse
Macintosh
- Click the "Finder". Select the folder "Applications".
- Open the "Utilities" folder and select "Terminal".
- Type the following command:
- sudo nano/etc/hosts
- Enter the password associated with the user of the OS when prompted
- If all of the entries in the host file include keywords such as "adobe", remove these entries. These are used for the purchase of licenses Adobe.
- Press CTRL + o to save the file
- Press Ctrl + x to close the file
- Restart the Muse
Let me know the result
-
A few days ago, my Photoshop trial ended. So, I paid for annual subscription which includes Photoshop and Lightroom.
The payment is completed, as shown in the email Adobe sent me. (I used the same email I used to log cloud creative).
I open the Photoshop application again and clicked the licenced software. But he says that he has a subscription.
What should I do?
Thank you. We hope to get answers quickly. I need it quickly
Ellisya
< < personal information deleted by MOD > >
Hello
Hope that helps!
Kind regards
Sheena
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Help! I paid for the subscription, went to convert into word and its does not!
I checked the subscription,
PDF closed and reloaded, and always his request for registration
Hi cushwins,
You still can not connect to your subscription? Please clear the cache of the browser and then directly connect to https://cloud.acrobat.com using your Adobe ID and password.
Please let us know how it goes.
Best,
Sara
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Premiere Pro does not appear in applications to download and I paid for the subscription
as the title says I have subscribed for first pro and it does not appear in the creative cloud applications.
You MUST have a 64-bit computer what is your computer?
Adobe http://helpx.adobe.com/premiere-pro/system-requirements.html MINimums
-Programs does not appear if they are not installed on your computer
-http://helpx.adobe.com/creative-cloud/kb/all-apps-displayed-aam.html
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I paid for a subscription and my software will not update the licensing.
I can't activate my one of my CC products?
Have you signed and reconnect since Adobe Creative cloud once and I tried CC apps sign?
https://helpx.Adobe.com/creative-cloud/help/sign-in-out-activate-apps.html
If so,.
1) go to C:\Windows\System32\drivers\etc and locate the file named hosts inside the folder etc.
Copy 2) guests of the file on the desktop and even open with Notepad.
Let me know if you see any Adobe related as entries in the Hosts file 127.0.0.1 activate.adobe.com... etc?
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I've already paid for the subscription, but now want to create pdf files
I paid for one month subscription Adobe to create pdf files.
But every time I have to try and create a pdf file, the screen will return to the payment page.
My subscription has been recognized? How should I proceed?
Hi hamishwm,
Have you received your verification email and click the link in that email to verify your account? If you have not received this e-mail in your main Inbox, check your Junk folder please.
If you have checked and still get the Subscribe page, it is likely that you just didn't connect to the service again. Go to http://cloud.acrobat.com and sign in with your Adobe ID and password. Once you have logged in, you should be able to convert files!
Please let us know how it goes.
Best,
Sara
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paid for the service and cannot access services?
Want this service that I paid for quickly because I need it for business! Please call me immediately to remedy this situation. [Mod edit: Please include any personal and private information in a public post.] [Thanks!]
Do not appreciate the 'sheep' next to my name! Fix it up, or I will sue for breach of contract yourcompany.
-
Hello
I subscribe to the CC student and teachers for 70NIS monthly edition about 2-3 months ago. However, today, while trying to start work with the InDesign, I received a massage that my subscription has expired, even though only 2-3 months. How is it?
Contact support - for the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails to connect, try to use another browser.
Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )
-
I paid for the track and I can't download photoshop
I paid a monthly trial for a year to use photoshop and the payment went through fine. But it is not letting me download photoshop and its telling me my trial happened to expire.
Hello
Please disconnect from the creative cloud and reconnect you activate your creative Cloud applications.
Please follow the article to disconnect and connect to: connect and disconnect activate Cloud Creative applications
If it still not work, check the hosts file. Please follow the thread: problem with the license CC in Photoshop
Please let us know if you still face problems.
Kind regards
Shelly
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I brought the student and teacher of creative cloud version where all applications are
I checked your account details. You have access to all creative cloud applications.
Please, sign out and sign in the back of the creative Application of cloud.
Connect and disconnect activate Cloud Creative applications
I hope this helps.
Concerning
Megha Rawat
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Cannot modify PDF even if I paid for the subscription to do.
I am connected to my paid subscription to Adobe Acrobat Pro DC. However, when I try to edit a PDF file (open from Dropbox) I am always prompted to purchase the package. When I followed the instructions for 'More' and 'Subscribe now', the window adobe recognizes that I am already connected.
Yet I am denied access to my PDF editing. What I'm missing here?
micheallh wrote:
Yet I am denied access to my PDF editing. What I'm missing here?
Once you sign up and pay, you must download and install Adobe Acrobat Pro. Looks like you open your pdf files into the free Reader still.
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