I just paid the plan of creative photography Cloud but it is said that Im using the trial version and I have to pay for it, but I received the confirmation email of the payment, what should I do?
I don't know what to do, I paid the plan, I received the payment confirmation email, but when I opened the app, it says I have to pay for it again, as it did not work, if I have to use the trial version, what do I do?
Hi Juliana,
I see an active subscription under your account, and it is to show only enabled on a machine.
Please confirm if the issue is resolved?
Kind regards
Akshay
Tags: Adobe
Similar Questions
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I'm looking for the license plan of 3 years for creative photography cloud, but I might just buy an annual license, in any case to buy 3-year license?
Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Don't forget to stay signed with your Adobe ID before accessing the link below
Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html
-or by phone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html -
I pay 9.99 usd per month for the Plan of creative photography Cloud. I use mainly LR... can I download / use the most powerful Photo Store for this award of contract also?
Ask for help here.
Yes, creative photography plan cloud includes photoshop & Lightroom.
Concerning
Baudier
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I sign creative photography cloud in March 2014, at that time was include 20 GB of free web space, and also the Prosite, now Adobe out of this and told me that I never had this has always been just 2 GB.
This happen with others, they just change and cut without notice?
Please check the storage now & confirm, it should be 20 GB now, let me know in case of any question.
Concerning
Stéphane
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I bought the full version from the Swedish retailer Dustin but got a trial version has expired. Dustin claims that they sell not trial versions and that I should contact you. When strting Lightroom, I get a Windows pop in window saying that a procedure start address __crtCreateSymbolicLinkW is not I have the DLL file C:\WINDOWS\SYSTEM32\MSVCP110.dll
Hi leifp,
Refer to this link and download Microsoft Visual C++ 4 updated 2012 from this link and install it:
Kind regards
Claes
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My computer crashed so I did a complete reconstruction. Creative cloud installed, installed Photoshop CC again (I have the license for it). I wanted to update that I did in Photoshop CC (2015) now my licensed copy of Photoshop is in a trial version and I have to buy again? Am I missing somethiMy computer crashed, did a complete reconstruction. Creative cloud installed, installed Photoshop CC. Wanted update me I did in Photoshop CC (2015) now my licensed copy of Photoshop is in a trial version and I have to buy again? Am I missing something?
Using creative cloud | Applications creative Cloud back to update evaluation Mode to 2015 CC
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I used creative cloud perfectly until one day asked me to update and I clicked on the button. All software has now changed from trial version and I'll lose the right of access of Illustrator, Photoshop and InDesign in 10 days. What should I do now? Can I go back?
Hi Emily,.
Please visit: https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html
I hope this helps.
Concerning
Megha Rawat
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I placed two images in tiff format (Visual poems, I did) in a file (a manuscript) using a trial version of InDesign CS5.5, and they seemed crisp and clear. Then I bought the full version of InDesign (the product of education as part of Adobe Creative Suite), has opened the file, and the images two tiff are completely blurry!
When I open the TIFF in photoshop and consider "actual pixels", they are crisp and clear. The resolution is 300. For images, I tried making a lower resolution, and that did not help.
Any ideas? Thank you.
First of all, if you do not see 'reply' on the web page it means that you are not connected.
Version should have nothing to do with it, and if you actually use the same file for the link, on the same scale, the preview should be the same, assuming the same display quality setting. If you straightened the picture, however, which can cause a difference of display.
for continuous-tone images 300 DPI should be fine. the line drawings, it is low.
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After creative registration cloud photography flap (a year), nothing works for me. I'm not downloadany apps, same crealive cloud, photoshop and lightroom, I tried all troubleshooting questions nothing solve my problem. All the instructions page opens but the dowunload starts never why. I'm from the India. Mine is windows 10. ?
Hi Sivarajana77837961,
I see you have a photograph activates plan creative cloud under the same id as in the forums.
Kindly share the message you get when you download?
You can download the installer for Creative Cloud from here:
Creative cloud help | Creative cloud desktop.Hope this helps!
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Why photoshop cc costs more than the plan of creative photography cloud?
I see that cc Photoshop costs $10 per month more than the plan of the photograph, although the plan has some cc of photoshop. Applications are different in the two plans?
Hi Howard,.
The main difference between them is because the plan of CC of Photoshop comes with 20 GB of online storage space and inclusion Behance ProSite.
Another difference between Photoshop CC and plan of photography, you can follow the article: helps Photoshop | Differences between Photoshop and creative photography programs Cloud where the difference is clearly mentioned.
Let us know for any more confusion around this.
Thank you
Yann Arora
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I used all of my concert and I have not yet told MY ipad! Please help I don't want to reset my iPad so I loose all my data gamecenter games.
Hello
Try a reboot press & hold the power button / stop & menu button
Hold both for 30 seconds.
You won't lose any data.
See you soon
Brian
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If I buy the map of creative photography cloud, how many computers can I use it on?
I wish to subscribe to the Plan of creative photography Cloud.
If I pay this price every month as it is said, can I use it on several computers?
Or can I only it save on a device?Cloud license allows 2 activations http://www.adobe.com/legal/licenses-terms.html
-Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0
-Windows or Mac has no importance... 2 on the same operating system or 1 on each
-Two activations may NOT be used at the same time (noted in the link above of the license)
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Hello. I have a problem with the payment process when trying to buy the plan of creative photography of Cloud (one year).
the error is: there was a problem processing your order, please contact our Service team customer care for assistance. Middle East & North AfricaBahrain: 80081097Egypt: 08000000447Jordan/Kuwait/Lebanon/Qatar/Yemen: English + 44 207 365 0735Jordan/Kuwait/Lebanon/Qatar/Yemen: Arabic/French + 44 203 564 4145Oman: 80077173Saudi Arabia: 8008446638Tunisia, the Morocco and the Algeria: + 33 United Arab Emirates 157324642United: 80004443085Commonthwealth of independent States (CIS): + 44 207 365 0735
Help me please to solve this problem. I need my lightroom immediately)
Hi mohamed,.
Please see the link below to buy the plan of photography:
Pricing plans and creative Cloud membership | Adobe Creative Cloud
In case you still have question, please contact sales at Adobe team.
Adobe Middle East and North Africa
Kind regards
Sheena
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I have a payment problem trying to register for the plan of creative photography of cloud.
I tried to register for Adobe Creative cloud photography plan today and I met a payment problem, when I tried to pay with my credit card for the S $13 per month plan. He informed me that there was a problem with my order and asked me to call 800-448-1642. I did and the useful operator said that it could raise the question for the payment service. I received the answer from earlier, and I copy it here so that you can help me with it.
[email protected] through Flybe.com
16:05 (2 hours ago)
For me
Dear Kim NGO,
Thank you for your interest in Adobe Store-APAC & LATAM. According to your request, we spent reviewing your order. Unfortunately, we are unable to complete your order at this time. If you are still interested in purchasing the products, please place a new order using a non credit card payment method.
Please note: this e-mail was sent from a notification-only address who does not accept incoming emails. Please do not respond to this message.
Sincerely,
Adobe Store-APAC & LATAM Customer Service
Shop.Adobe.com
So, how to buy the monthly subscription to Adobe Creative Photography Cloud plan without using a credit card?
I called my Bank and they verified that there was no transaction on their record for any payment for S $13 today. I tried with my VISA and AMEX card credit (from different banks) and the two do not work. Why Adobe / Digital River rejects my credit card payment?
The problem seems to be resolved, please try to place another order, send me the result.
Concerning
Baudier
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I bought the plan of creative photography of Cloud (one year), were charged, but have not received your activation codes so I can not use Ligthroom or Photoshop. What should do?
I use a mac
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
.
If Yes
Some general information for a subscription of cloud
Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
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