I just purcahsed LR CS6 and she will not finish installing.

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  I bought lightroom upgrade 6 and it will not be installed.

  I download the file and run set-up, I connect to adobe and then he said: it does not find a product

  IHAVE lightroom currently installed 5.71.

  I spent 24 hours of waiting to install and then when I download it install!

  I'm not happy.

  OK, I got to version 6. I downloaded using Firefox. I tried to install a couple of times, so I don't know why, it worked in the end. She would not accept the 6 version license key. Then I tried previous versions of the license key 5 and 4, they don't work anymore. Then I tried a version 6, once again and this time it worked. I had to add my license key previous version 5 on install and convert the index file.  But at least it's working now.

• I installed Acrobat DC (upgrade) and it will not be installed. When is request a serial number from the previous it is not accepted. I use 9.0 which doesn't show in the drop-down window. How should I proceed?

  I installed Acrobat DC (upgrade) and it will not be installed. When is request a serial number from the previous it is not accepted. I use 9.0 which doesn't show in the drop-down window. How should I proceed?

  Hi davidm1224,

  I regret that we do not any version upgrade to Acrobat DC of Acrobat 9.

  You can buy the full version of Acrobat DC.

  For more details, please visit: Plans and prices | Adobe Acrobat DC

  Let us know if you encounter any problem.

  Concerning

  Meenakshi Negi

• Creative cloud will not finish installing. No error code; Download bar ends, the window disappears, and then nothing happens.

  I tried to download Adobe Creative cloud all day (seriously, all day) for my MacBook Pro with OS X Yosemite 10.10.3 and it will not end the installation. I am able to download install and run it and I get the little bar showing progress up to the end, but then nothing happens then. Help Adobe says creative cloud Office opens automatically, but it does not. I tried following their menu troubleshooting and enabling pop-ups and set up a special firewall to allow the program, of which none worked. Help, please!

  Try steps mentioned in the link below:

  Creative cloud Installer hangs

• my laptop won't go to the starting window to type my password so I am trying to install windows 7 and it will not be installed.

  my computer windows vista laptop will not go to the start menu to type my password

  You are doing a Windows 7 upgrade starting in a race and activation of Vista operating system.

  Try to repair Vista:

  Restore point:

  Try typing F8 at startup and in the list of Boot selections, select Mode safe using ARROW top to go there > and then press ENTER.

  Try a restore of the system once, to choose a Restore Point prior to your problem...

  Click Start > programs > Accessories > system tools > system restore > choose another time > next > etc.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

   

  If restore work not and you do not have a Vista DVD from Microsoft, do a repair disc to do a Startup Repair:

  Download the ISO on the link provided and make a record of repair time it starts.

  Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.

  At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu.

  When you have changed that, insert the Bootable disk you did in the drive and reboot.

  http://www.bleepingcomputer.com/tutorials/tutorial148.html

  Link above shows what the process looks like and a manual, it load the repair options.

  NeoSmart containing the content of the Windows Vista DVD 'Recovery Centre', as we refer to him. It cannot be used to install or reinstall Windows Vista, and is just a Windows PE interface to recovering your PC. Technically, we could re-create this installation with downloadable media media freely from Microsoft (namely the Microsoft WAIK, several gigabyte download); but it is pretty darn decent of Microsoft to present Windows users who might not be able to create such a thing on their own.

  Read all the info on the website on how to create and use it.

  http://NeoSmart.net/blog/2008/Windows-Vista-recovery-disc-download/

  ISO Burner: http://www.snapfiles.com/get/active-isoburner.html

  It's a very good Vista startup repair disk.

  You can do a system restart tool, system, etc it restore.

  It is NOT a disc of resettlement.

  And the 32-bit is what normally comes on a computer, unless 64-bit.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  Case of failure of the foregoing:

  Reinstall Vista > and then upgrade to Windows 7.

  http://social.answers.Microsoft.com/forums/en-us/w7install/threads

  "Download Windows 7 installed and activated on your PC."

  See you soon. Mick Murphy - Microsoft partner

• need to reinstall gdata antivirus.cannot delete it all and it will not re install. Have done everything society has suggested.cannot see anything in the regristery

  I uninstalled the antivirus because it would not turn. G - data was told to use cleaner them that I've done and it showed that this power has disappeared. But it will not reinstall because it's seeint the there.but program, I can't find it anywhere.

  It comes with Vista, upgrade install and activate Forum.

  http://social.answers.Microsoft.com/forums/en-us/vistaprograms/threads

  Ask your question in the Forum Vista programs at the above address.

  See you soon.

  Mick Murphy - Microsoft partner

• I upgraded to el capitan, now I can't use illustrator without installing Java and Java will not be installed

  I've upgraded to el Capitan and now can't use Illustrator without Java and Java is not installed.

  What Java did you install? There is the old V. 6 of Apple and a newer version of Oracle. What version of Illustrator do you use?

• I JUST LOST FLASH AND IT WILL NOT RE-INSTALL?

  Any ideas guys? I tried to upload a video of your tube and xoom completely dead for several minutes. I finally got on and everything seems fine but I lost the flash player. I'm getting just annoying points mark as in iphone.

  The video content of BBC Player still works fine, but initially it is just a page of question marks.

  Flash Player is listed in my applications under do not installed. When I try to install, it seems to start but then stops, without success. I tried to uninstall, but nothing happens as it obviously isn't here.

  I got hit by a virus? What can I do? Thanks in advance.

  Heather

  Try to uninstall it under 'Settings', 'Applications' and 'Manage Applications' instead of via the market, then reinstall it.

• I just bought 6 Lightroom on DVD and it will not be installed. message says OS disappointed requirment, Windows Vista not supported. I have Windows 7, NOT in Vista. What is the problem?

  Just bought 6 of Lightroom and it don't be loading not - says OS requirement not met (whatever!) and Windows Vista supported nopt. I HAVE WINDOWS 7, VISTA NO. Add to my frustration, I can't just talk on the phone to ask a question, I have to go through any of this bubble.

  Try installing lightroom 6 on windows 7 get interface requirement not met windows vista not supported

• Just bought 13 items and it will not register. Code S/N or redemption are incorrect.

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  I'll get it right if I live long enough. I returned and moved the editor-in-Chief at the helm and deleted the organizer and it closes correctly. I'm new to Mac and that it takes time, but I thank you for your help and your patience.

  Bruce Wayne Rasco

• My Mac book has clicked and she will not stop. Can I have a virus

  My Mac Book pro has suddenly clicked and I can't stop it

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  A clicking noise is often an indication of a failing hard drive. Make a backup while you still can, then use to check disk utility.

• I just bought Office 2010 and it will not install on my Dell Dimension E520

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  See that this thread said to check your version of Service Pack and also try to install SP2 for Vista if you have not installed it.

  MS Office Home and Student 2010 installs?
  http://social.answers.Microsoft.com/forums/en-us/OfficeInstall/thread/85bb705f-C3ED-4a2b-A12a-588cbbc8ec35

  What happens if you try to install Office to locate the installer exe and a right click that and select 'run as administrator '.  Do this even if you are an administrator.

  See if allows you to temporarily disable any Anti Virus program running.

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
  http://support.Microsoft.com/default.aspx/KB/929135

  950093 how to use the System Configuration utility to resolve configuration errors in Windows Vista
  http://support.Microsoft.com/default.aspx?scid=KB; EN-US; 950093

  You have trial versions of Office already installed on this machine?

  Convert a trial to a suite Office 2010 or program to a full retail version
  http://Office.Microsoft.com/en-us/project-help/convert-a-trial-version-of-an-Office-2010-suite-or-program-to-a-full-retail-version-HA101886436.aspx

  Convert your trial to a full-product version
  http://Office.Microsoft.com/en-us/buy/convert-your-trial-to-a-full-product-version-HA101812668.aspx

• I just bought photoshop 14 and it will not install on my computer. Windows xp operating system

  Why can't install photoshop 14 on my computer after I bought it.

  This is not 'our' Web site, we are... the other users you must contact Adobe to get a refund

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• I bought are 11 and it will not be installed

  I have a cd - rw drive.  your needs said that Windows XP with service PAC 3 will accept installation.

  the installation disk will work on my CD player - RW.

  The software package should specify the minimum requirements for installing the software.  If she says a DVD - ROM drive is required (minimum), then it is likely that your CD drive that can be used.  You will probably need to download the software and then activate it with the serial number you received with the CD.

  I'm not familiar with what ARE 11, but you should be able to find available for download in the pages of Adobe products if there is a new version.

• I'm trying to install Adobe Creative Suite for the first time since I replaced my hard drive on my computer. It's saying that the product may be false and it will not be installed. Any suggestions?

  I'm trying to install Adobe Creative Suite for the first time since I replaced my hard drive on my computer. That is to say that this product can be wrong and it won't download. I downloaded before and didn't have any problems. Any Suggestions?

  Use one of the links below

  Available downloadable Setup files:

  • Suites and programs: CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
  • Acrobat: DC, XI, X | 9,8 | 9 standard
  • First Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
  • Photoshop Elements: 13 | 12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
  • Lightroom: 6| 5.7.1| 5 | 4 | 3
  • Captivate: 8 | 7 | 6 | 5.5, 5 | 1
  • Contribute: CS5 | CS4, CS3 | 3,2
  • FrameMaker: 12, 11, 10, 9, 8, 7.2

  Download and installation help links Adobe

  Help download and installation to Prodesigntools links can be found on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".