I just renew my plan, but she continues to ask for activation of product...?
Do you know where I can get the Product Activation?
Thank you
Back to the https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html of the trial
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-If you have more than one email, but of course you use linked to your subscription
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-https://helpx.adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html
Tags: Adobe
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Here's the log of amt3:
2015-05-12 14:52:32 [4656] uiswitch: key value AppAMTBkGndFilePath [C:\Program Files (x 86) \Adobe\Adobe Photoshop CS6\AMT\LMResources\background.png]
2015-05-12 14:52:32 [4656] uiswitch: key value AppAMTLogoFilePath [C:\Program Files (x 86) \Adobe\Adobe Photoshop CS6\AMT\LMResources\adobelogo.png]
2015-05-12 14:52:32 [4656] uiswitch: key value AppAMTLicenseAFAQFilePath [C:\Program Files (x 86) \Adobe\Adobe Photoshop CS6\OBLRes\en_GB\LicenseFAQ.html]
2015-05-12 14:52:32 [4656] uiswitch: key value AppAMTConnectionFAQFilePath [C:\Program Files (x 86) \Adobe\Adobe Photoshop CS6\OBLRes\en_GB\ConnectionFAQ.html]
2015-05-12 14:52:32 [4656] uiswitch: key value AdobeCode [{9124DF4E-617D-486B-A970-8FA632244F24}]
2015-05-12 14:52:32 [4656] uiswitch: key value DriverAdobeCode [{74EB3499-8B95-4B5C-96EB-7B342F3FD0C6}]
2015-05-12 14:52:32 [4656] uiswitch: key value AppName [Adobe Photoshop CS6 extended]
2015-05-12 14:52:32 [4656] uiswitch: key value AppRunningLEID [Photoshop CS6-Win-GM]
2015-05-12 14:52:32 [4656] uiswitch: key value AppDriverLEID [Photoshop CS6-Win-GM]
2015-05-12 14:52:32 [4656] uiswitch: key value AppRunningLocale [fr_FR]
2015-05-12 14:52:32 [4656] uiswitch: key value AppListOfLocales [fr_FR]
2015-05-12 14:52:32 [4656] uiswitch: [] key value AppProcessID
2015-05-12 14:52:32 [4656] uiswitch: key ProductID value [330]
2015-05-12 14:52:32 [4656] uiswitch: key value ProductVersion [2.0]
2015-05-12 14:52:32 [4656] uiswitch: key value platform [3]
2015-05-12 14:52:32 [4656] uiswitch: key value AppPath [C:\Program Files (x 86) \Adobe\Adobe Photoshop CS6]
2015-05-12 14:52:32 [4656] uiswitch: key value AppAMTPath [C:\Program Files (x 86) \Adobe\Adobe Photoshop CS6\AMT]
2015-05-12 14:52:32 [4656] uiswitch: key value AppDriverAMTPath [C:\Program Files (x 86) \Common Files\Adobe\Adobe Photoshop CS6\AMT_Driver]
2015-05-12 14:52:32 [4656] uiswitch: key value AppLicensingAMTPath [C:\Program Files (x 86) \Adobe\Adobe Photoshop CS6\AMT]
2015-05-12 14:52:32 [4656] uiswitch: key value AppHostAppType [ALM_HostAppType_LicensedProduct]
2015-05-12 14:52:32 [4656] uiswitch: key value AppEULAFolderPath [C:\Program Files (x 86) \Adobe\Adobe Photoshop CS6\Legal]
2015-05-12 14:52:32 [4656] uiswitch: key TrialExpired value [0]
2015-05-12 14:52:32 [4656] uiswitch: key value AppSerialNumber [926287011921234454671866]
2015-05-12 14:52:32 [4656] uiswitch: key value AppTrialSerialNumber [926287011921234454671866]
2015-05-12 14:52:32 [4656] uiswitch: key NoTrial value [0]
2015-05-12 14:52:32 [4656] uiswitch: key UpgradeCheckRequired value [0]
2015-05-12 14:52:32 [4656] uiswitch: [] key value BonusLaunchCode
2015-05-12 14:52:32 [4656] uiswitch: key value HasSAASBit [1]
2015-05-12 14:52:32 [4656] uiswitch: key ForcedActivation value [0]
2015-05-12 14:52:32 [4656] uiswitch: key value ExtendedProfileRegURL [http://www.adobe.com/go/adobemembership_uk?productID=330 & release = 2.0 & platform = 3 & local = in _ GB & source = PCSTHX]
2015-05-12 14:52:32 [4656] uiswitch: key value ClaimSource [nag_trial]
2015-05-12 14:52:32 [4656] uiswitch: key HasSubscriptionBit value [0]
2015-05-12 14:52:32 [4656] uiswitch: First_Launch
2015-05-12 14:52:33 [4656] uiswitch: PDApp
2015-05-12 14:52:33 [4656] uiswitch: launched
2015-05-12 14:52:33 AMT [4656]: permission has been denied. Application must close.
2015-05-12 14:52:33 [4656] AMT: from data collection for SWTag_Init()
2015-05-12 14:52:33 [4656] AMT: DoISOTagging() productCanonicalLEID = Photoshop CS6-Win-GM; outMappedLEID = Photoshop CS6-Win-GM, unused =
2015-05-12 14:52:33 [4656] AMT: DoISOTagging() productPayloadCode = {9124DF4E-617D-486B-A970-8FA632244F24}; driverPayloadCode = {74EB3499-8B95-4B5C-96EB-7B342F3FD0C6}
2015-05-12 14:52:33 [4656] AMT: SWTag_Init() Tags Arguments Adobe Photoshop CS6 extended; Photoshop CS6-Win-GM;
2015-05-12 14:52:33 [4656] AMT: DoISOTagging() license status without license
2015-05-12 14:52:33 [4656] AMT: DoISOTagging() Tags 926287011921234454671866; 2.0; TRIAL
2015-05-12 14:52:33 [4656] AMT: DoISOTagging() Product Version 2; 0
2015-05-12 14:52:33 [4656] performance: AMTObtainProductLicense took 900.622192 ms
2015-05-12 14:52:33 [4656] PCDService: no value for the [AdobeUpdaterCodeV2] key in the hive [{74EB3499-8B95-4B5C-96EB-7B342F3FD0C6}] master: 10
2015-05-12 14:52:33 [4656] PCDService: no value for the [AdobeUpdaterCodeV2] key in the hive [{9124DF4E-617D-486B-A970-8FA632244F24}] master: 10
2015-05-12 14:52:33 [4656] PCDService: [Updates] key value in the hive [{74EB3499-8B95-4B5C-96EB-7B342F3FD0C6}] master: 10
2015-05-12 14:52:33 [4656] PCDService: [Updates] key value in the hive [{9124DF4E-617D-486B-A970-8FA632244F24}] master: 10
2015-05-12 14:52:33 [4656] AUMService: config: No. AdobeUpdaterCode found in configuration; AUM will be disabled.
2015-05-12 14:52:33 [4656] ServiceLoader: looking for library C:\Program Files (x 86) \Adobe\Adobe Photoshop CS6\updaternotifications.dll
2015-05-12 14:52:33 [4656] ServiceLoader: found library C:\Program Files (x 86) \Adobe\Adobe Photoshop CS6\updaternotifications.dll
2015-05-12 14:52:33 [4656] ALMService: termination
2015-05-12 14:52:33 [4656] SLCoreService: stop of SLCore version 2.0 (build 2.0.1.301001).
2015-05-12 14:52:33 [4656] SLCoreService: destruction of Service took ms 129.0 and succeed.
2015-05-12 14:52:33 [4656] ALM: _info_: end of ALM
2015-05-12 14:52:33 [4656] performance: AMTReleaseProductLicense took 129.851807 ms
2015-05-12 14:52:33 AMT [4656]: END OF SESSION.
Hi, this is a forum for users to most of us here do not have the power to fix the problems of license...
Your best bet is probably to contact Adobe directly:
https://helpx.Adobe.com/contact.html
Using the online chat is usually more faster/easier.
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Apps Control Panel does not show installed Adobe Creative Cloud applications
Desktop application Adobe Creative Cloud lists uninstalled Adobe apps as up-to-date
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