I just set up a new computer and downloaded Firefox. When I click to open it, I get the crash reporter. Nothing that I tried correcting it.

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• I just bought a new computer and downloaded Firefox v 10.0.2 and drop-down menus as TOOLS just flashes and then goes. Is there a fix comoing soon?

  When you click the drop-down menus such as file or Tools menu flashes only and won't stay open long enough to make a selection.

  Try turning off hardware acceleration.

  • Tools > Options > advanced > General > Browsing: "use hardware acceleration when available.

  If disable hardware acceleration works then check if there is an update available for your graphics display driver.

  • https://support.Mozilla.org/KB/how-do-i-upgrade-my-graphics-drivers

  Start Firefox in Firefox to solve the issues in Safe Mode to check if one of the extensions or if hardware acceleration is the cause of the problem (switch to the DEFAULT theme: Firefox/tools > Modules > appearance/themes).

  • Makes no changes on the start safe mode window.
  • https://support.Mozilla.org/KB/safe+mode

• Hello, just set up a new computer laptop and wanted to reinstall CS5 on it. The system is El capitan. When I finished the download and try to install I got a message saying the installation file is damage and saying it s better power eject it. I tried to

  Hello, just set up a new computer laptop and wanted to reinstall CS5 on it. The system is El capitan. When I finished the download and try to install I got a message saying the installation file is damage and saying it s better power eject it. I tried to download several times and in different places. That is wrong. Does´NT CS5 run on El Capitan? Or what else? Thank you.

  CS6 and previous programs have not been tested and will not be updated to run on Mac El Capitan

  -which means you are trying to use CS6 and earlier at YOUR risk of having problems

  -You can get CS6 and previous programs to install and run, or you can not (some do, some don't)

  -Java https://helpx.adobe.com/dreamweaver/kb/dreamweaver-java-se-6-runtime.html can help

  Install CS5 on Mac 10.11 https://forums.adobe.com/thread/2003455 can help (also for others than CS5)

  -also a TEMPORARY security change https://forums.adobe.com/thread/2039319

  -http://mac-how-to.wonderhowto.com/how-to/open-third-party-apps-from-unidentified-developer s-mac-os-x-0158095 /

  -the guardian https://support.apple.com/en-au/HT202491

• I bought CS3 and LR2 nine from an apple store. I just moved to a new computer and it does not allow me to copy to my new without a product key. I started a conversation and they told me that I was out of money. $700.00 CS3 and LR $199.00. It su

  I bought CS3 and LR2 nine from an apple store. I just moved to a new computer and it does not allow me to copy to my new without a product key. I started a conversation and they told me that I was out of money. $700.00 CS3 and LR $199.00. It seems of course after spending a lot of money with Adobe that it would be an easier way to take care of your customer than to spend another $900

  Help!

  Adobe programs should be installed, they can be copied from one place to the other.  If you do not have the serial numbers for these products, then you're probably out of luck to run again on any new installation.  If you have the discs, then the serial number is usually on the disc cover.

  If you purchase these items in an Apple store, they are not new... they are quite old.

  I doubt that they say anything about you being the money you spent, more likely, they say they provide is no longer support for older products and you conclude are you the money you've spent - this isn't something rare to hear - it is unfortunate, but are not uncommon.

• I got a new computer and I have a plan of photoshop, how to switch to the new computer?

  I got a new computer and I have a plan of photoshop, how to switch to the new computer?

  Hello

  First of all, disconnect, then back into creative cloud, using adobe id to pay for your subscription.

  https://helpx.Adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

  Then, if you launch any product of CC 2015 and the pop up still shows a trial message window, please check this link for the resolution:

  https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html

• I bought the version of Acrobat that allows you to edit PDF files.  I currently pay $15 / month.  I bought a new computer and downloaded the free version of Acrobat.  How to install the version that I pay $15 / month?

  I bought the version of Acrobat that allows you to edit PDF files.  I currently pay $15 / month.  I bought a new computer and downloaded the free version of Acrobat.  How to install the version that I pay $15 / month?

  Launch Acrobat, on the first window, click on "license this software" and enter your Adobe ID, associated with the subscription and password.

• I had a computer stop working (broke) who was running CS3. Now I have a new computer and downloaded Cs3 from my Adobe account online. After you have downloaded and installed, I entered my serial number and it won't work. I could not turn it off on m

  I had a computer stop working (broke) who was running CS3. Now I have a new computer and downloaded Cs3 from my Adobe account online. After you have downloaded and installed, I entered my serial number and it won't work. I couldn't turn it off on my computer due to the fact that it broke down.

  The serial number you have is a Volume License serial number, which works only with the specific volume license Installer. Please visit the Adobe license | Serial numbers | Orders | Accounts.

  I hope this helps.

• I bought a new computer and download another version of Adobe Photoshop Lightroom® 5. How to enter my serial number on this computer?  (I had deleted my previous copy on my old computer).

  I bought a new computer and download another version of Adobe Photoshop Lightroom® 5. How can I enter my serial number on this computer?  (I had deleted my previous copy on my old computer).

  Hey Emerson,

  I sent you the serial number is registered with your Adobe ID via a private message.

  Please post on the Adobe Forums.

• I bought a new computer and downloaded my lightroom 4 to it. When I installed the program it asked for my serial number and I impujted it. Then he asked my previous serial number of my purchase of lightroom 3. Since I upgraded to ligtroom 4 I

  I bought a new computer and downloaded my lightroom 4 to it. When I installed the program it asked for my serial number and I charged it. Then he asked my previous serial number of my purchase of lightroom 3. Since I upgraded to lightroom 4 I don't have the serial number for the version 3. How can I get the serial number of my version 3 so I can activate my program version 4

  If you have Lightroom 3 is still installed, you can get it from there.

  If you do not and you have your box/drive, it should be there.

  IF you do not have one of the people, and you have registered your software, you can log in to your Adobe account and get it there.

• I have a new MacBook Pro 13 "." When you click on almost ANYTHING, I get a drop-down menu, rather than the simple task. This includes a link to closing a window, writing a message of openness. Whatever it is. I've updated to 10.11.2.

  I have a new MacBook Pro 13 "." When you click on almost ANYTHING, I get a drop-down menu, rather than the simple task. This includes a link to closing a window, writing a message of openness. Nothing, including the drafting of this issue. A screenshot is included. I've updated to 10.11.2.

  Thank you!

  Bill Koechling

  

  Is it possible that you accidentally tap the touchpad with 2 fingers?

  Try to go to the preferences system-> Trackpad-> point & click and disable the "Secondary click" item Or change one option other than water from the tap 2 fingers.

• When I try to open LR, I get the following message, the lightroom catalog file named "lightroom catalog 5, cannot open another application already has its opening." I can't find no other open programs and have tried several times to restart and power d

  When I try to open LR, I get the following message, the lightroom catalog file named "lightroom catalog 5, cannot open another application already has its opening." I can find no other open programs and have tried several times to reboot and turn off without success, any thoughts where I should look?

  Cannot open catalog in Lightroom

• I got a new computer and installed Firefox, but do not know how to transfer Firefox bookmarks on the old computer.

  This must be one of the most common problems that people encounter. We receive all new computers every so often, and we all need to keep the old bookmarks when we get a new computer and install the new browser.

  I feel that I must be among the small minority of people who do not know how to proceed. My old computer is not dead, she's just older (he uses XP). I kept around until I have all the data out. Any help in doing this would be greatly appreciated.

  I am now using Windows 7.

  There are several ways you can do this:

  You can set up Firefox Sync for syncing between computers.
  Edition-> Preferences-> Sync... OR Preferences-> Preferences-> Sync...
  https://support.Mozilla.org/en-us/KB/how-do-i-set-up-Firefox-sync
  Advantages: Easy to use, once set up, keeps several devices synced
  Cons: Harder to define, requires Internet access, keep track of "Firefox Sync Key."

  You can export/import favorites
  Bookmarks-> show all bookmarks-> import and backup->...
  https://support.Mozilla.org/en-us/KB/export-Firefox-bookmarks-to-backup-or-transfer
  Benefits: Easier to transfer one time, can be done "offline".
  Cons: Maintain multiple devices synchronized in this way can be time consuming and possibly confuse / boring

• I got a new computer and downloaded the software on it and now everytime I have open lightroom, it is said I am on a trial period not my subscription. How can I fix it?

  I got a new computer and connected and this is I am using a trial period not my subscription how to fix this?

  Are you using the right Adobe ID to connect? (use the ID with which you have subscribed for cloud creative)

  Post a screenshot of the guest of the trial as well. If you use the right Adobe Id,

  Please follow the steps below: -.

  Move the Opm.db file to the desktop.

  1. Out of cloud creative app and close all Adobe programs.
  2. On Windows, delete the opm.db file located here: C:\Users\\AppData\Local\Adobe\OOBE
  3. On Mac, delete the opm.db file located here: \Library\Application Support\Adobe\OOBE
  4. Restart your computer
  5. Restart Creative Cloud connection and connect

  Concerning

  Assani

• I have doqnloaded a new Mozilla and it responds when I try to open a new tab.

  The browser opens a new tab for the resolution of the problems, but when I try to open a tab, nothing happens.

  No idea where you picked up the extension of the Sammsoft toolbar? A web search indicates that it might be unwanted software.

  Try turning it off here:

  Firefox orange (or the Tools menu) button > addons > Extensions category

  If a link appears above the extension after the deactivation, click on that restart Firefox to complete the process.

  Does make a difference with your new tab button?

  Other resources:

  • Troubleshooting Firefox problems caused by malicious software (links to additional scanners)
  • How to fix preferences that will not save (remove the user.js file)

• I just bought a game wing to viet nam and it installed and updated but when I go there to play I get the message cannot find d3dx9_31.ddl can not open application how to fix this?

  you have a tool I can down load for a problem of d3dx9_31.ddl?

  Hello Vernon Cook.

  Simple solution, download the latest DirectX runtime Installer.  http://www.Microsoft.com/downloads/en/resultsForProduct.aspx?displaylang=en&ProductID=9C954C37-1ED1-4846-8A7D-85FC422D1388

  Hope that helps. :-)

  Paul Smith - MVP for Windows desktop experience... I crawled off NNTP - for now. Detachment Aldershot, United Kingdom. On the internet at windowsresource.net and dasmirnov.net. Please post back to let us know what works and what does not. :-)