I keep getting asked to update my Adobe Creative Cloud membership payment, when I already have updated it

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  Help, please! I just bought a package (one year) of education last night and I would like to start my editing. However, my computer won't charge my membership and keep asking my serial number. The problem is I don't have any what serial number or code redemption from Adobe and I want to start my work right now! What should I do?

  Hello

  I see you have membership individual creative cloud on your account, it shouldn't ask for serial number, but it's still, you can try the below mentioned steps.

  Go to HOSTS file and remove all entries from Adobe that you see there. Location for the file to be: -.

  Windows:-C:\Windows\System32\drivers\etc

  Mac:-menu go to the desktop > go to folder > then type "/ etc" (this will open a folder with many files, you will see HOSTS, drag on the desktop, open the remove entries from adobe and reglisser its original position)

  Post that go sign out and sign in again the creative cloud desktop application and try to use the product.

  It should solve your problem.

  Let us know for other queries.

  Concerning

  Maansee