I lost the license for Photoshop and After Effects when updating to CC, 2015

When I updated all of my applications to 2015 CC, I lost the license for Photoshop and After Effects. All my other apps are not affected. I tried following the instructions here: Creative Cloud applications unexpectedly back in the test mode. CS6, CCM but it still says that there is no license associated with my account.  I'm running OS X version 10.9.5 and I version the full creative cloud student. What else could I do to retrieve my apps? Thank you.

Christina I would advise you to Contact Customer Services and report this issue and they will be able to help you accordingly.

Tags: Adobe

Similar Questions

Maybe you are looking for

  • can Firefox open a new tab when I click on a bookmark?

    Can I get Firefox 5.01 to open bookmarks in a new tab when I click on them?

  • Cannot open a backup of backup file

    I try to open a backup that I made using the Apple own backup program.  Because the backup is no longer available, I can't use the recovery feature, so I just tried to open the file.  Archive is an iPhoto library, and when I tried opening I get the f

  • GPIB pci windows xp

    I have a map of National Instruments PCI-GPIB. Markings on the Board of Directors are N114, 109A06A, Assy: 1685138-01. The board is a low profile. After installing 2.7.3, I insert this card in a Dell Optiplex GX520 with Windows XP SP3. Windows cannot

  • Hard drive WD3200BEKT is replaceable with newer model, the WD5000BPKX?

    MINE IS HP PAVILION DM4 1009-UT. Hard drive WD3200BEKT is replaceable with newer model, the WD5000BPKX? Thank you

  • Typing software

    Is it possible to build software typing unicode in the Slovak language with vb.net? What is the basic concept that I need to know for her?