I lost the license for Photoshop and After Effects when updating to CC, 2015
When I updated all of my applications to 2015 CC, I lost the license for Photoshop and After Effects. All my other apps are not affected. I tried following the instructions here: Creative Cloud applications unexpectedly back in the test mode. CS6, CCM but it still says that there is no license associated with my account. I'm running OS X version 10.9.5 and I version the full creative cloud student. What else could I do to retrieve my apps? Thank you.
Christina I would advise you to Contact Customer Services and report this issue and they will be able to help you accordingly.
Tags: Adobe
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