I lost the three buttons - answer, transfer, delete - on the right side of the page. How can I get that back?

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  Start Firefox in Safe Mode to check if one of the extensions (Firefox/tools > Modules > Extensions) or if hardware acceleration is the cause of the problem (switch to the DEFAULT theme: Firefox/tools > Modules > appearance).

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  Hi moeneez,

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• Outlook Express has lost more than a year value of the mail - how can I get that back?

  OE 6.00.2900.5512 xpsp 0804.3 - 2008 Win XP - SP3 and all updates applied.

  I do NOT have an identity that is separate in OE, but in local folders, I put about 5 different folders and mail, as well as rules of mail from for address X, goes into the X folder. mail coming to address go to folder Y etc..

  One of my folders (let's call it the X folder) have mail in there go back until 2008. There is, to the closing of OE, three days I received the message that to save space, OE wanted compact stuff, so I let him do as usual.

  Everything continued to work as usual, but yesterday, something has gone wrong. I turned on the computer at around 10:00, received and responded to approximately five emails in X folder (as well as e-mails to and from other addresses/folders) and everything was great.

  However, a few hours later, I noticed the missing emails. The last email now in the folder X is dated from 16/11/2009 and they age, which dates back to 24/02/2008 - but all the mail in the folder X dated between 11/16/2009 and disappeared, something like 900, maybe even a thousand or several messages, gone.

  That's happened and how do I get it all back?

  Thank you.

  PS all other folders are normal and have letter of 2009 and 2010 in them.

  Two reasons the most common for what you describe is disruption of the compacting process, (never touch anything until it's finished), or bloated folders. More about that below.

  Why OE insists on compacting folders when I close it? :
  http://www.insideoe.com/FAQs/why.htm#compact
   
  Why mail disappears:
  http://www.insideoe.com/problems/bugs.htm#mailgone
   
  About file Corruption:
  http://www.Microsoft.com/Windows/IE/community/columns/filecorruption.mspx

  Recovery methods:

  If you use XP/SP2 or SP3, and are fully patched, then you should have a backup of your dbx files in the Recycle Bin (or possibly the message store), copied as bak files.

  To restore a folder bak on the message store folder, first find the location of the message store.

  Tools | Options | Maintenance | Store folder will reveal the location of your Outlook Express files. Note the location and navigate on it in Explorer Windows or, copy and paste in start | Run.

  In Windows XP, the .dbx files are by default marked as hidden. To view these files in the Solution Explorer, you must enable Show hidden files and folders under start | Control Panel | Folder options | View.

  Close OE and in Windows Explorer, click on the dbx to the file missing or empty file, then drag it to the desktop. It can be deleted later once you have successfully restored the bak file. Minimize the message store.

  Open OE and, if the folder is missing, create a folder with the * exact * same name as the bak file you want to restore but without the .bak. For example: If the file is Saved.bak, the new folder should be named saved. Open the new folder, and then close OE. If the folder is there, but just empty, continue to the next step.

  First of all, check if there is a bak file already in the message. If there is, and you have removed the dbx file, go ahead and rename it in dbx.

  If it is not already in the message, open the trash and do a right-click on the file bak for the folder in question and click on restore. Open the message store up and replace the .bak by .dbx file extension. Close the message store and open OE. Messages must be in the folder.

  If messages are restored successfully, you can go ahead and delete the old dbx file that you moved to the desktop.
   
  If you have not then bak copies of your dbx files in the Recycle Bin:

  DBXpress run in extract disc Mode is the best chance to recover messages:
  http://www.oehelp.com/DBXpress/default.aspx

  And see:
  http://www.oehelp.com/OETips.aspx#4

  A general warning to help avoid this in the future:

  Do not archive mail in default OE folders. They finally are damaged. Create your own folders defined by the user for mail storage and move your mail to them. Empty the deleted items folder regularly. Keep user created folders under 300 MB, and also empty as is possible to default folders.

  Disable analysis in your e-mail anti-virus program. It is a redundant layer of protection that devours the CPUs, slows down sending and receiving and causes a multitude of problems such as time-outs, account setting changes and has even been responsible for the loss of messages. Your up-to-date A / V program will continue to protect you sufficiently. For more information, see:
  http://www.oehelp.com/OETips.aspx#3

  And backup often.

  Outlook Express Quick Backup (OEQB Freeware)
  http://www.oehelp.com/OEBackup/default.aspx

  Bruce Hagen
  MS - MVP October 1, 2004 ~ September 30, 2010
  Imperial Beach, CA

• Windows xp, I deleted a user and now I lost the files; How can I get it back?

  I got 2 user accounts. However, never used the 2nd - or so I thought - so I removed it.  When I deleted this user, the file with the same name on the other account also disappeared!  I tried restoring and that did not work.  I knew that one of the names in the file deleted from an excel file and done a search that search in hidden files - nothing.  Help please (Yes that I should have backed up before I deleted - I saved the office but not this file.  sigh:(Merci pour votre aide)

  Hi christinecarrington,

  You can use any third-party application to recover data lost by using your favorite search engine.

  Note: Using third-party software, including hardware drivers can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the use of third-party software can be solved. Software using third party is at your own risk.

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• I deleted the icon to bookmark by mistake. How can I get that back?

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• I deleted all the games that come with Windows XP including Solitaire. How can I get that back?

  I deleted all the games that come with Windows XP including Solitaire.  How can I get that back?

  Hi andypily1,

  Welcome to the Microsoft Answers community.

  Try the steps one by one and check below.

  STEP 1:
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  http://support.Microsoft.com/kb/307768
   
  
  STEP 2:
  In most cases if the games are deleted from the computer files will remain on the computer.

  I suggest that you are looking for game files in the system32 folder.

  Later, click on Start menu click on run and type c:\\windows\system32 in the following search of the window for the file of games like free cell. If you get the files in the system32 folder then copy the file to c:\\program files\start menu\ later in the game folder.

  STEP 3:
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  Hope this information is useful.
  Let me know if it worked.
   
  Thank you, and in what concerns:
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• I lost the sound recorder. The program has disappeared. How can I get that back?

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  Hi dstaub53,

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  Click or double-click the exe of tape recorder to open the sound recorder. John Barnett MVP: Windows XP Expert associated with: Windows Desktop Experience: Web: http://www.winuser.co.uk ; Web: http://xphelpandsupport.mvps.org ; Web: http://vistasupport.mvps.org ; Web: http://www.silversurfer-guide.com

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  After the new FireFox button arrow forward or aft, just to the left of the URL window is missing from the drop-down list selection window. How can I get that back?

  The arrow to open the history tab of the previous buttons and following was removed in Firefox 4 and later versions.

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  You can watch this extension:

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• I lost the main toolbar (File, Edit, View, etc.). How can I get that back?

  I lost the main toolbar in firefox (Rile, Edit, view, history, etc.). How can I get that back?

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  This has happened

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  Mode full screen
  http://KB.mozillazine.org/netbooks#Full_screen

  See also:
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• I've lost an icon in the taskbar to bring up the office. How can I get that back?

  I've lost an icon in the taskbar to bring up the office. How can I get that back?

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• lost my card character, not in the system 32 folder, how can I get that back?

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  It's a pretty good trick, considering that charmap.exe is one of the files that Windows File Protection is supposed to protect.

  Do a full disc search for charmap (without extension), making sure to look into the hidden files and system.

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  If you have a directory (which is common for systems with Windows) C:\i386 pre-installed, you should find charmap.ex_, which is a compressed version of the file.  You must use the EXPAND command from a command prompt window (start > run > cmd > OK) to decompress:

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