I'm having a problem with my touchpad scroll

HP Pavilion dm1-LQ862PA #UUF, windows 7-64 bit. everytime I open my laptop that I have to click 'mouse' then press 'OK' until I can use my scrolls. It just happened a few days ago. Please help thanks

Hello

First, download the latest installer driver Synaptics, on the link below and save it in your downloads folder.

http://ftp.HP.com/pub/SoftPaq/sp53501-54000/sp53857.exe

Then, open windows control panel, open programs and features, right click on the entry "Synaptics Pointing Device Driver" and choose uninstall.

Once done, restart the laptop.

When windows has completely recharged, open your download folder, click with the right button on the setup of Synaptics and select "Run as Administrator" to launch the installation.  Once done, restart the laptop.

Kind regards

DP - K

Tags: Notebooks

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