I'm Member creative cloud, but startup applications in the first instance. Win 7 pro.

The title says it all. There is a thread of Mac Os X users with the same problem. When signing with the Adobe Application Manager, I get only the possibility to enter a serial number.

I had a test before and uninstalled everything installation and run the Adobe CleanScript.

How to solve this problem?

Check if the following help page makes a difference:

http://helpx.Adobe.com/x-productkb/policy-pricing/activation-network-issues.html

If this isn't the case, you should try to contact Adobe by chat or phone customer service.

Here are some links to help get in touch:

http://www.Adobe.com/support/chat/ivrchat.html

http://www.Adobe.com/support/download-install/supportinfo/

Tags: Adobe

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