I am a member of Adobe Creative Cloud but cannot go beyond the screen "enter serial".

Similar Questions

• Paid for Adobe Creative Cloud but had to download the trial version

  I just paid for 1 year in the educational version of cloud full creative adobe and downloaded on my laptop. I already have Adobe Creative suite 6 master collection on my laptop and I was not able to open creative cloud applications that I did an uninstall on Adobe Creative suite 6 master collection.  Then I tried to open the creative cloud and he insisted that I have try the trial version and to be in a pinch because I loaded on my laptop needed to start the new class the next day, I downloaded the trial version.  Now, I need to know how to install the creative cloud that I already paid for and to make sure it works well. I think that the newly loaded creative cloud could have a conflict with the Adobe Creative suite master 6 precedent. Is there a phone number I can get in touch with him talk tech to answer these questions and help me to get this software working.

  Please visit:CC help | Applications creative Cloud back to update evaluation Mode to 2015 CC

  https://helpx.Adobe.com/Creative-Suite/KB/trial--1-launch.html

  I hope this helps.

  Concerning

  Megha Rawat

• Bought and installed Adobe Creative Cloud, but I only get the trial version.

  I bought the pack of €60 / month. Installed Photoshop, Illustrator and Indesign, but it began in a trial version. (Thought it was normal for the first day, as long as my payment would be to accept) Now, I left for a few days and I'm still in evaluation mode. When you click the icon of CC next to the PS, HAVE fr ID it is a BUY button NOW? When you click on the my account Abobe said that I already bought it. And yes I bought it already, but why am I still in a trial version?... I have already received an invoice with the amount I paid, so normally I would have the right to use the applications.

  Additional information:

  Purchased with VISA and installed on a Macbook PRO.

  Restarted several times, but no improvement, still the trial version.

  Does anyone else have this problem?

  Thank you

  A.

  Check your subscription payment has been processed and your adobe id is correct, https://www.adobe.com/account.html

  log out and then back to your office to cc using the same adobe id allowing you to check your subscription is current, https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

  If you check your subscription and the foregoing, sign-out/check-in fails, then follow the suggestion of message 1.

• I'm trying to install Adobe Creative cloud, but when he starts initialization. He stops and closes unexpectedly.

  I'm trying to install Adobe Creative cloud, but when it starts the initialization, it stops just and close unexpectedly, without saying anything.

  I have a Windows 10.

  Please read https://forums.adobe.com/thread/1499014

  -try some steps such as changing browsers and disable your firewall

  -also clear the cache of your browser if you start with a fresh browser

  -check the file hosts for blocked entries https://forums.adobe.com/thread/1912777

  http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip.

  https://helpx.Adobe.com/creative-cloud/KB/creative-cloud-desktop-application-failed.html

  http://helpx.Adobe.com/creative-cloud/KB/failed-install-creative-cloud-desktop.html

• Does anyone know how to change the composition of Adobe Creative cloud AE single app to the student member that includes the creation?

  Does anyone know how to change the composition of Adobe Creative cloud AE single app to the student member that includes the creation?

  Hi Danielle,

  Thanks, I tried to do but unable to communicate with anyone.

  Here you go: Contact customer service

  Thank you

  Kevin

• I signed up for adobe today and downloaded adobe creative cloud.but when I downloaded it and tried to download photoshop it says trial expire.i never used photoshop before.help please

  I signed up for adobe today and downloaded adobe creative cloud.but when I downloaded it and tried to download photoshop it says trial expire.i never used photoshop before.help please

  Back to the https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html of the trial

• IM related to Adobe Creative Cloud, but I can't connect. When I run the apps, said that I did not. License does not work

  IM related to Adobe Creative Cloud, but I can't connect. When I run the apps, says that I don't have license, license does not work.

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• Hi, I'm trying buy Adobe Creative cloud but get message "this card was purchased in a country that does not match your Adobe ID you can try to connect with a login different Adobe or contact us if you need help."

  Hi, I'm trying buy Adobe Creative cloud but to message "" this card was purchased in a country that does not match your Adobe ID you can try to connect with a login different Adobe or contact us if you need help. ' "

  Can anyone help with this please. Thank you

  Hello

  Please visit the link below: -.

  Redemption code help

  How activate/redeem redemption Adobe CC Code

• Unable to connect to creative cloud but can connect to the adobe site... Please help

  Unable to connect to creative cloud but can connect to the adobe site... Please help

  already done. without success. now chat with adobe helpdesk. Thank you

• Hello! I have an Adobe Creative Cloud membership and was under the impression that I was allowed to host 5 free sites through Business Catalyst. However, when I launch my site built in Adobe Muse CC by Business Catalyst he orders to buy a h

  Hello! I have an Adobe Creative Cloud membership and was under the impression that I was allowed to host 5 free sites through Business Catalyst. However, when I launch my site built in Adobe Muse CC by Business Catalyst he ordered to buy a hosting package. Can you please explain what is happening here, and how can I use my free hosting?

  5 free sites ended. It is not available from the CC and more.

• Hi - I'm looking for the correction Adobe Illustrator 2014 1.2 update (ou.0.2) for Mac - and it is not visible in the Adobe Creative Cloud Packager (Mac version). The only visible update is Illustrator CC 20141 - that is what introduced bugs.

  Hi - I'm looking for the correction Adobe Illustrator 2014 1.2 update (ou.0.2) for Mac - and it is not visible in the Adobe Creative Cloud Packager (Mac version). The only visible update is Illustrator CC 20141 - that is what introduced bugs.

  The only thing I can think that may cause the problems I have a Mac Mini on the Mavericks.

  Dave

  Hello

  I discovered that my question above is a non issue. A user has triggered by watching the below article on Illustrator 2014 17.0.2 cc

  http://helpx.Adobe.com/Illustrator/release-note/Illustrator-17-0-2-release-notes.html

  He had recently improved to wht, we know now is 18.0 to 18.1, which is the latest version. He has read the foregoing artic

  the and assumed that it was a version of fixed a bug for its version - as the number of ov18 v17 is not displayed. It is usually just 2014 CC.

  I asked him to post a bug report on Adobe Illustrator CC 20141

  Dave

• Reinstalled Adobe Creative Cloud, but why am I given only 30 days trial?

  I got creative cloud through my school, so I should have full access to all my Adobe apps (ie: Lightroom, Photoshop, InDesign). I had to clean my laptop and everything has been removed. After connecting to Adobe and download creative cloud again, I found that I was able to install the tests of 30 days instead of the full product.

  I already made contact with my school and they took contact with Adobe apparently, but there is nothing that anyone could do. Maybe I did something wrong? If anyone here knows how to solve this problem, I need to know as soon as POSSIBLE.

  Chelsie salvation,

  I checked with your Adobe ID on the forums and I see an active subscription on it.

  Please refer to the help below links: ( make sure you use the same Adobe ID / Email ID that you used to purchase the subscription )

  Connect and disconnect activate Cloud Creative applications

  Adobe Creative Cloud apps back in test mode after 2015 set CC to update

  * NOTE: Make sure that your firewall of your computer or security software firewall does not block Adobe, if you are not sure of it can just disable the firewall for a while and then log off and log on creative application of cloud and check.

  Let us know if that helps.

  Kind regards

  Sandrine Bani

• Unable to connect to creative cloud but can connect to the adobe Web site

  I can connect to the Web site, but the creative cloud says that my password is incorrect every time
  I tried to change my password and it will not always open a session

  Windows or Mac?

  
  

  Tried to reset password of the Adobe Creative Cloud app?

  1)
  

  

  2)

  

  
  

• Adobe Creative cloud continues to indicate that the installation is no longer functional. I cleaned and uninstalled/reinstalled 9 times, I need to install my Photoshop and Lightroom and fix this NOW.

  

  It is best to do a clean reinstall.

  Follow the procedure below:

  N ° 1)

  Click on the Finder and search options listed next to icon located Apple in the upper left of the screen and click on the "Go" menu button and select 'utilities '.

  (Applications > Utiliites)

  Look for a CC Adobe and Adobe Application Manager folder under utility window and trash both folders.

  Step 2)

  Trash Adobe Creative cloud folder from Applications as well.

  Step 3)

  
  

  (1) right-click on the icon in the Finder, then select the option "Go-ToFolder .

  (2) you will get a text box, type in the following command and then press the 'return '. (Don't miss ~ symbol)

  ~/Library

  (3) then navigate to Application Support > Adobe.

  Open file Adobe and trash folders named AAMUpdater and OOBE.

  Step 4)

  (1) right-click on the icon in the Finder, then select 'Go - To' folder.

  (2) you will get a text box, type in the following command and then press the 'return '.

  / Library

  (3) then navigate to Application Support > Adobe.

  Open file Adobe and trash folders named AAMUpdater ,Adobe Application Manager and OOBE.

  Step 5)

  Click on the link below and download & run the cleaning of Adobe tool:

  Select the option "Adobe Application Manager for Mac OS X 10.6" and click on ""clean Selected " ."

  http://download.Macromedia.com/SupportTools/cleaner/Mac/AdobeCreativeCloudCleanerTool.dmg

  Step 6)

  (1) if it please click on the icon of the Apple menu and select System Preferences, then click Network.

  (2) choose the network that is currently connected to the internet can you Ethernet or Airport (Wireless).

  (3) then click on the Advanced button, then click proxies.

  (4) to the title of "Select a Proxy Server to configure" uncheck all checkboxes proxy, can uncheck "Use FTP Passive Mode (PASV)".

  (5) then click on the Apply Now button.

  ( Step 7)

  Click on the link below and download the creative Cloud configuration file and use it to install the creative Cloud Desktop application.

  https://ccmdls.Adobe.com/AdobeProducts/KCCC/1/OSX10/CreativeCloudInstaller.dmg

• I want to buy Adobe Creative Cloud, but only for 6 or 7 months, not a year, is this possible and how? Thank you

  I am a student and I want adobe creative cloud for school, so I just want to pay for 6 or 7 months, is this possible or should I pay a year? Thank you

  Pricing plans and creative Cloud membership | Adobe Creative Cloud

  For the first 12 months (promotional price)

  Annual plan, paid monthly = US$ 20 x 12 months = $240

  7 months

  Annual plan, paid monthly = US$ 20 x 7 months + (5 x $20 x 50%) cancellation fee = $190.

  There is no plan of months-by-momth, cancel-all-time for student and teacher version.