HP Officejet 6500 will not print in black

I noticed that my black ink started streak so I replaced the black cartridge, cleaned the print heads and completed an alignment page.  All colors have shown up on the test, except black pages, and black characters who present themselves were incomplete and striated.  I tried to print in black and white, and the pages shoot out of the empty printer.  I've exhausted all failures on HP and had no luck.  Any ideas on what I can try?

There are 5 different versions of the Officejet 6500. I went with a basic (E710a) model to provide a quality troubleshooting bad print document. This link will give you some troubleshooting steps to try to solve the problem that it lists some you mentioned it but there are only listed steps that were not included in the above post.

If still the problem, I'd do a manual cleaning the contacts on the print head and on the cartridges to ensure this build up is not a problem. Pages 117-121 of the user manual to describe the process of print head cleaning. Page 234 in the manual gives instructions to clean the contacts on the cartridges too. I hope this helps

Tags: HP Printers

Similar Questions

  • My HP officejet 6500 will not print in colour without black. I tried to run the diagnostic, turning / of

    My HP officejet 6500 will not print in colour without black.  I tried to run diagnostics, turning on/off, changing the cartridge, mop up the cart - ink, withdrawal and the cartridges, printing a test page.  All to nothing does not.

    I continued to deepen the forum and found what was a soluntion for me.  I went to the configuration selected, then went to tools, it chose and then select printhead cleaning.  The first time that he clean the printhead, I only got six rectangles colored at the bottom of the test page printed.  My screen then asked if I wanted to get another clean process and I said YES.  Low and behold, the test print page not only the FCMA out with 6 colored rectangles but also tons of alphabets in black.  Hooray! His works again.  Hope this works for you.

  • Help-HP Officejet 6500 will not print black text

    My impression will print any color of text on a page, but nothing that requires black ink. Black print cartridge was full when it started. No error message. Troubleshooting, I changed to a new black HP 920 cartridge. Still nothing what is black is printing. Any help is appreciated!


    My 6500 left suddenly printing in black ink. He tells me as suddenly all my color cartridges were low and after replacing all color cartridges, said again that the magenta was low. After hours of searching the Web, I found a solution to my problem which I hope will be able to help others.

    Reset your printer by following the instructions on this page:

    http://support.HP.com/us-en/document/c01641815

    In which case this page does not load for you, here is the text:


    Introduction
    This document provides basic instructions to perform a partial reset. A partial reset Resets the following settings:

  • OfficeJet 6500 will not print black

    Hello

    I have an Officejet 6500 AIO which allows to print any color over black. We have already replaced the black toner cartridge, ran an alignment (which failed), and 1st and 2nd printhead level cleaning, with no improvement made. I searched online HP even sells no more replacement for this model print heads, and those that I could find other suppliers cost half the price of a new printer.

    Anything else I can try before calling, she leaves and replace the whole unit?

    Thank you

    Dave

    If the suggestion of Print_Hint does not resolve the problem, you can try to soak the print head in warm water for a few minutes as described in this post.

  • HP officejet 6500 will not print black

    My hp officejet 6500 all of a sudden won't pring in black. I tried 'hard boo', but it did not work. any other ideas?

    Phil w

    Hi jpwill,

    What model of 6500 printer do you have (E709 or E710)?

    Follow the steps outlined in the document below.

    http://support.HP.com/us-en/document/c01641184

    Performing a partial reset

  • 6500 a Ofdficejet: my HP Officejet 6500 will not print black. The cartridge is full

    My printer prints black; the cartridge is full and recognized.  There seems to be a loose rubber around the print sensor ring

    Hey @PickDan,

    Welcome to the Forums of HP Support!

    I see that you have problems with the printing of the all-in-one printer Officejet 6500 a. I can help you with that.

    To start, make sure that the printer is plugged directly into a wall outlet, not a surge protector. Once completed, this document describes How to solve print quality problems with your printer.

    If after the above, that you are unable to print correctly, the printer must be replaced. You can contact the HP Support by clicking this link and filling out the form below to see what options are available.

    Please let me know the results after following the above. If you are unable to resolve your problem, please click on the thumbs up icon. The two icons are below this post.

  • Re: Officejet 6500 will not print black

    My printer suddenly stopped printing black.  I cleaned the printheads 3 times, realigned and done everything I know to do... with no improvement.  You have any ideas?

    Troubleshooting document here may help solve the problem.  If not the message here can help.

  • 6500 all in One - will not print in black, no error message

    Twice now, I sent a cartridge black staple, thinking that there was something wrong with it because the printer would print fine for the first copies of 20-40, then stops.  When it happened a third time, I started thinking maybe this isn't the ink cartridges.  Just the printer does not print in black.  Can I change the font color of blue and all is well.  When I try to print something from black, the printer ACTS like it was printing but nothing comes up except the color elements.  The diagnostics show no problem, that the printer has no error message, even shows the full ink cartridge (which is)... but it just will not print in black.

    Try to soak the printhead as described in this post.

  • HP 6500 709n printer will not print in black.

    Cartridges have been replaced and cleaned twice printer heads.  still will not print in black.

    Had the same problem with the same printer. I had to get out of ink cartridges and cleaning the printhead tray manually. If you search online you will find the instructions step by step on how to remove the print head Assembly. First, I tried to clean by soaking in hot water for several minutes. It has not helped, although others said it worked for them. Then I used alcohol to friction on the screen black printhead. Also, I soaked a mixture diluted CLR (calcium, lime, rust) the whole print head and used a swap of cue tip to gently clean the print heads... I rinsed off the coast of all very well in water and carefully dried. I used compressed air to a box to blow the print heads and help in the dry. I reinstalled the Assembly and the ink cartridges and the black ink was working. I was disappointed that none of this information is actually detailed by HP for this printer troubleshooting. Good luck. You will need to repeat the process several times, as I did.

  • HP4480: will not print in black

    I have recently upgraded to the version of windows in 10 home edition 1511.  I have a HP4480 that is compatible with windows 10.  It is updated with the correct drivers.

    My printer will be printed in black and white if I copy a document on the printer, HOWEVER it will not print in black and white if I print a document on my laptop or from a Web page.  I'm also using Microsoft Edge.

    I run Scan Doctor, clean my print heads, made sure everything is aligned, but can not determine why I can not print in black and white the computer laptop but can from the printer.

    The diagnostic message only I received is "peripheral composite USB does not work with USB 3.0' I have no idea what this means and don't think that I have the choice for the ports on my Inspiron 15R laptop 5520.»

    I've also posted on the Microsoft forums but really need to get the printer works with the operating system and cannot afford to buy a new printer just because I upgraded.

    Any help is appreciated.

    Thank you.

    Janet

    I solved the problem.  For some reason, my real print HP 60 cartridge was the question.   Almost empty, I left forward without problem.  Once I replaced the cartridge, all now print correctly in black and white.

  • Photosmart 5520: Will not print in black ink

    I did an interview on the print head, but it will not print in black. All other colors are fine and the ink is full so please tell us what can I do?

    Hey @Hughes23,

    Welcome to the Forums of HP Support!

    I understand that you have some problems with printing in black of your Apple devices to your 5520 Photosmart e-all-in-one printer. I can help you with that.

    This document describes How to solve print quality problems with your printer. If you access all the steps to ask you to replace the cartridge or the printer service, instead contact the HP support directly. You can do this by clicking on this link and fill out the form below to discuss the options based on your warranty.

    If this allows you to print, please let me know by clicking on accept Solution below my post. Also, I would like to know if you have any other questions. If not, have a great week!

  • Office Jet 6500 will not print after changing the ink cartridges

    Office Jet 6500 will not print after changing the ink cartridges

    Hello

    This doesn't seem to be a problem with the printer itself and not Windows. I also suggest to contact the manufacturer. In this case, HP.

    Please see here: http://www8.hp.com/us/en/support-drivers.html

  • Photosmart HP 5510 - will not print using black ink

    I have problems with my HP Photosmart 5510 all-in-One printer, because it will not print in black. All cartridges are brand new and are genuine HP cartridges. I've never used anything other than HP cartridges, and I believe that I have would be considered a very light printer user.

    I use a HP Pavilion Desktop PC (Vista Home Premium) connected to the printer via a USB cable.

    I have to 'reset' the printer (power cable removed for 20 seconds), I cleaned the print heads and tried to re-alignment of the printer.

    I ran HP print and Scan diagnostics and do the message "Everything out OK with your product." I then print a test page which "fails", that there is no black ink in use. The diagnosis confirms that the ink levels are all OK and that my printer uses HP authentic and than Normal inks or better quality is selected.

    The printer is a little over a year old and as mentioned has had very light use.

    There is no error - every reason to believe that everything is OK.

    I wish I had a solution to this problem.

    As by chance my previous printer a HP Photosmart 3210 all-in-One failed in a similar way, although in this case, the black was fine, it was impossible to print colors correctly. Once the printer was just out of warranty.

    Curiously enough and fortunately like few others on the forum a few days after the installation of the new cartridge, it seems to work perfectly fine again.  any ideas as to why this happens?

  • Photosmart 6525: will not print in black

    My photosmart 6525 will not print in black ink.  Clean the printheads 6 times. Cartridge replaced twice. Any suggestions?

    Hello

    Welcome to the Forums of HP Support! I see that you are having problems printing in black. I want to help you solve this problem. If this helps you to find a solution, please click on the button "Accept as Solution" down below in this message. If you want to say thanks for my effort to help, click on the 'Thumbs Up' to give me a Kudos.

    Try the following steps to see if it will solve the problem, HP Deskjet 6520, printers HP Photosmart 6520 - printer prints a blank Page or doesn't print in Blac...

    Here is a document to manually clean the contacts of the cartridge, "not compatible ink cartridge" or "specified ink cartridge needs to be replaced" views for HP Deskjet i...

    Do not take into account the title.

    Here is a document for the reset of the printer. Ignore the title, HP printers - solve the 'problem with printhead,' "The printer failed," 'Ink system failure', or ' 0 x. / c0 > »

    Please let me know the result and if there is anything else I can help you. Thank you.

  • My HP 6500 E709A will not print in black.

    My HP Officejet 6500 E709A Series does not print in black. I have put in a new cartridge, made all of the recommended tests, even reset when you unplug the unit for 20 seconds then hold # and 3 and plug it in but it didn't work. Help!

    Unfortunately, all do not have to be fixed, because the black print head w as worn, so I had to get a new one. At least they are cheaper now!

Maybe you are looking for