Similar Questions

• I need to update my credit card information, but it is not

  Please help me pdate my credit card details

  Hello

  You will need to contact support by calling/chat for this request.

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

  Kind regards

  Sheena

• I'm trying to download creative cloud but I get an error "our server is having problems, please try again later." since yesterday.

  I don't think that the server is down for 24 hours. It's probably something else. What?

  You can see the servers in your area, http://status.adobe.com/

  Then, if all is well, try another browser, https://creative.adobe.com/products/creative-cloud

• Impossible to update my credit card information

  Recently, I had get a new credit card number because I had to cancel mine.  However, when I tried to update the credit card information, a strange thing happened.  When I clicked on the "Save" button, nothing happened.  He would not even update the credit card.  I don't understand why this is happening.  I don't want to lose my access to this program I like the software available to me, but if I do not change my credit card, I can't use it.  What should I do if the Save button is not working?

  Use a browser that allows cookies and pop-up windows, please contact adobe for hourly pst support by clicking here and, when it is available, click "still need help," http://helpx.adobe.com/x-productkb/global/service-ccm.html

• Error number: PMT_000008 - cannot update my credit card information

  I need to update my credit card information, but every time I try to update I get this error message:

  Server error

  Error:

  We are not able to perform the selected action. Please accept our apologies for this inconvenience. We have been notified and are already working to fix this as quickly as possible. Please click the back button on your browser and try this action at a later date or take a different action.

  Error number: PMT_000008

  I contacted the live chat twice in the last 24 hours, but they could not help me. They promised I will be contacted by phone, but nobody called.

  In forums, I see this error reappeared since 2014 but no solution has been proposed.

  Any help would be appreciated.

  Thank you!

  mydew28,

  To update payment information please Contact Customer Care

  [Note: make sure that you are connected to the Web site with the valid Adobe ID under which the product is]

• I can't update my credit card information.

  Hello

  Every time I'm going to update my credit card information, a pop-up box appears saying adobe needs 24 hours to process my order. But I didn't order anything, I would do is change the credit card at the new...

  Is that what I'm doing wrong?

  Thank you

  Please Contact Customer Care to update your bank details.

  You can use: http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

• Impossible to update the credit card information, finally try

  Hi, I tried several times to update my credit card information to get my fitness plan motion.

  He never accepts my visa card and I can't soon to use Photoshop.

  In two days my plan will turn off and I need to work.

  This will be the date for me to find an alternative solution

  I hope that someone at Adobe will make my problem seriously, as I have already written to support and never got a reply.

  Guillaume

  Hello

  Please reach out to support call/chat for the update request.

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

  Kind regards

  Sheena

• I'm trying to change my credit card details, but it does not accept my new postal code (not in the U.S.)

  I'm trying to change my credit card details, but it does not accept my new postal code (new card and address are not in the United States).

  My subscription is cancelled because I can't update card details. How can I fix?

  Contact adobe support, http://www.adobe.com/support/chat/ivrchat.html

• How can I update my credit card information to pay for the next tranche of creative cloud when it tells me that I have "Creative Cloud Free Membership" so without possibility to update a credit card - despite my payment for a slice of 1 year in January 20

  How can I update my credit card information to pay for the next tranche of creative cloud when the screen tells me that I have "Creative Cloud Free Membership" so without possibility to update a credit card - despite my payment for a slice of 1 year in January 2015?

  Hi kanikas100,

  Using my old Email to open a session allowed me to see my current subscription and I was able to update my credit card.   Thank you very much!

• Impossible to update the credit card information, please help

  Hello

  The site doesn't let me update my credit card information. He said something about a date has expired and that I should write another date, but where exactly? My credit card details are correct, but the site won't let me save them! Please help, I must not lose my subscription now!

  Thank you in advance,

  Bernhardina

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific time) <===> NOTE DAYS AND TIME
  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)
  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• I have no way to update my credit card information

  So I was in the hospital and I just.   During my stay, I got a new card of credit due to fraudulent activities happens with my bank account.  When I got home my computer has the notification that I needed to make a payment that does not complete the payment process.  So I went to click on my application Adobe Creative cloud on my desktop and its completely gone.  Don't know if it's by design, but its not on even though my Adobe Lightroom and Photoshop and other stuff are all still on my computer.  The message said: I left 12 days.  I went online Adobe and connected to my account and it's completely against intuitive.  I click on manage and it still takes me to another site.  There is no region or a place to click for everything just to update my credit card information at all.  Just need me a customer care page which leads me to these discussion forums.  It is terrible by the way Adobe customer service.  I had a trial version free but also flat bought apps with my free trial and paid a monthly amount with tax $10.81

  So where is the zone on my account here, where I can update my credit card information?  You don't want me to continue my subscription right?  So why make it so difficult for you customer to do?

  Hello

  With the email address used to purchase the software and update the credit card information, please disconnect and connect on Adobe.com.

  See help here - manage your creative cloud membership

  ^ Ani

• Where update my credit card information. My credit card has changed and I don't know where update for the monthly plan.

  Where update my credit card information. My credit card has changed and I don't know where update for the monthly plan.

  Br25,

  For assistance to change the credit card on your account, please visit this link

  -https://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting-cr creative - cloud.html

  (1) connect to www.adobe.com. The sign in link is on the menu at the top of most pages.

  (2) (if you are connected from other pages of the adobe.com website, click on your name in the top navigation bar).

  (3) in the navigation pane or a context menu, click on manage account.

  (4) according to Plans & products, click on manage the Plan.

  (5) under payment details, click on Edit payment details.

  (6) make appropriate changes in the Edit popup payment method and then click Save.

  Please note:

  Your billing address and credit card must be in the country of the version you purchase.

  Guinot

• I tried to update LR CC (2015) on a PC and I get a failed update message. There was an error of installation of this update. Please try again later or contact customer support (U44M1P34). I 'tried' later, but nothing helps... Any ideas?

  I tried to update LR CC (2015) on my PC (Windows 10) and I get a message update failed. "There was an error of installation of this update. Please try again later or contact customer support (U44M1P34). "I"tried"later, but nothing helps... I have also searched the support site but have not met the specific message U44M1P34 id. Any ideas?

  This error comes usually when you move the adobe folder to the other location on root drive and try to update the application. Uninstall the application and delete all files from adobe. Restart your machine and install the application again and check for updates.

• Update phone: can't connect, please try again later.

  My phone does not connect updates.  He says: "Unable to connect, please try again later."  The refresh/reload button programmable in the lower right does not seem to do anything.

  I tried in an area with excellent coverage (EVDO) and via wifi.  I restarted the meadow and tried to update in a few days.  Everything else on the phone seems to work very well.  Could I have to reload from backup, and then try again?

  If the backup restore fails to solve this problem, and the phone will not update from 1.0.2 to 1.0.3 should I Exchange it?

  I wouldn't say that you need to access an exchange of the good news is this. Updates will start rushed to phones that have not updated. So, between now and Thursday, you should have a patch pushed to your phone and then within two days it will start to download and install it automatically. It will depend on if you are connected to WiFi and what your signal strength.

• Get "Windows could not obtain the list of devices from Windows Update, please try again later"

  Trying to load the printer driver for HP DeskJet 990c on Win7 64-bit (Intel i7 - 2640M). All online sources, including HP say pilot is available by clicking on "Windows Update" in the install printer driver dialog box. In doing so, always get message "Windows could not obtain the list of devices from Windows Update, please try again later".

  Windows Update is set to "Download updates but let me choose whether to install them".
  Downloaded and extract full X 86 driver catalog (X 86 - all - 4189_1228a7cf7b1aac21346b20cb6e21db409dde9e72.cab) from the Windows Update site http://catalog.update.microsoft.com/v7/site/Home.aspxcatalog. 'Disc', stated in the dialog of the printer driver install and selected prnhp001. INF, received immediatelt message this specified folder does not compatible device driver.
  Also tried to do the same thing with the IA64 catalog (IA64-all - 4190_6e0f85bb67d0038a6406fc71b777a1906a87888c.cab), not surprisingly has the same result.
  Also tried to do the same thing with the AMD64 catalogue (AMD64-all - 4188_bacd1413e93b4a6362d9a2ca653c869f1c02f6f7.cab) and curiously that appear additional list catalog successfully. However, when choosing hp deskjet 990 c, as soon as the driver begins to install the error box appears saying "printer driver not installed, the operation may not be completed (error code 0x00000002).
  Cannot find any other relevant catalogues on the site Windows Update Catalog (which is X 64).
  Have tried to launch MicrosoftFixit.wu.RNP.85259331246416206.3.1.Run.exe, which is worth 1 point fixed, but has no effect on the problem.
  A short of ideas. How can I get my hands on 990c driver for Win7 - 64 Intel?
  Thank you.

  .. .the printer I'm trying to install is a HP DeskJet 6122.

  You should have clearly stated that in your first post.

  See this related thread in the Hardware Win7 forum-online http://answers.microsoft.com/en-us/windows/forum/windows_7-hardware/windows-7-driver-for-hp-deskjet-6122/a70f56dd-5be1-4ad8-bba9-701a09f8392c

  more than 25-online http://answers.microsoft.com/en-us/Search/Search?SearchTerm=6122+deskjet&CurrentScope.ForumName=Windows&CurrentScope.Filter=windows_7-hardware&askingquestion=false

  Once again, good luck.