I'm unable to access ExportPDF

Why my paid subscription membership not will allow me to convert acrobat to word? This is similar to I've already paid, but when I export a PDF file to Excel asks me to pay again.

Hi merlinfitzy,

I just checked your account using the same email address you use here in the forums, but do not see the history of any order. Is it possible that you used a different email address to subscribe?

Please note, however, that it can take several hours for an order to deal entirely. Please try to connect again any time by using the same e-mail address that you entered when registering. If you are unable to access your account, please let me know.

Best,

Sara

Tags: Adobe

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