I'm unable to open individual emails on my yahoo/att program

When I open my e-mail yahoo (att.net) program I can see the emails, but when I click on them to read the reading pane never loads. I can open and read them with my IE browser. I tried to clean history, cache them, cookies. I ran a scan of malware, I have updated drivers, etc., etc.. Would it be useful to my firefox to uninstall and reinstall? But if I do that will I lose all my settings and Favorites?

Please start firefox questions to troubleshoot Firefox in Safe Mode and see if problem persists.

Tags: Firefox

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