I'm upgrading to Acrobat DC and did not have the serial number for the previous version. What should I do?

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  After 2 days of trying to contact Adobe by phone, chat etc, I realized that once they get your $$ they are done with you.

  Hello Barbara,.

  Please see: quickly find your serial number

  You can also check for download: products download Photoshop Elements | 10, 11, 12, 13

  It will be useful,

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  Bianka Attre

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• Hello, I do not have the 'previous version' category on my suite adobe creative cloud. I have no license and subscription.  Thank you

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  I do not have the category " " earlier version" on my suite adobe creative cloud. " I do not have license et subscription. I'm under 64-bit Windows 8.1

  
  

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• I have photoshop CC and I know that yesterday a new version was available. In my PC Photoshop is indicated as upgrade, but I do not have the latest version. What should I do?

  I have photoshop CC and I know that yesterday a new version was available. In my PC Photoshop is indicated as upgrade, but I do not have the latest version. What should I do?

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• I bought a trial 30 Adobe BC and then enabled so I could have the product.  An email is sent with the serial number.  Problem is that I don't have the previous version and computer scientist was here, where he suggested I ask fo

  I bought a trial 30 Adobe BC and then enabled so I could have the product.  An email is sent with the serial number.  Problem is that I don't have the previous version and computer scientist was here, where he suggested I ask you to please provide me with the version complete.

  Did you buy the full version or an upgrade?

• You have just purchased Adobe Acrobat Pro DC (Windows, English), had accepted my serial number but it doesn't let me start if I get the serial number from a previous version, I can find no trace of the history of my account - suggestions?

  As above.

  It's driving me crazy!

  Hello

  Looks like you have purchased an upgrade Acrobat DC and not the full version.

  In this case, he invites, you type the serial number of a previous version more.

  I would ask you to consult the following link and get your trade-in.

  https://helpx.Adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html

  Concerning

  Sukrit diallo