I need assistance with Adobe (New creative cloud) applications Manager


I just got the creative cloud today. When I went to install Photoshop it said that he had only to update it. I think I had a previous version installed some time ago, but I have no idea. So, I just went with the update and I thought he'd jump upward in the launch area as an Illustrator has done, but he didn't. I searched through my Mac several times and I can't find anything about Photoshop. Everything I do, I think, it's reinstalling, but I don't know how to do this. Any help is appreciated. Thank you.

amnv13,

Welcome to the Adobe community.

The problem you are experiencing is due to the fact that you had a previous version of the product installed on the system. I would ask you please navigate to utilities > Adobe installers and then remove the product from there, using available to uninstall it. Once you are done with this, redownload AAM and then install Photosop, which should work just fine.

Kind regards

Michael Sharma

Tags: Adobe

Similar Questions

Maybe you are looking for

  • you have vedio on the installation of lighting. Should be easy

    you have vedio to install brightening. I want the calendar

  • On the home screen text counter

    My texts come through fine, and I get notifications of them very well. However, since last week, the counter on my home page does not work. I get a text.  I get a notification.  I have unlock my iPhone6 + and my post count says... nothing.  No number

  • Problem with MacPro, early 2008 gel

    Help, please... I have a MacPro early 2008. I'm on Mac OS X Lion 10.7.5. Processor 2 x 2.8 GHz Quad - Core Intel Xeon Memory 8 GB 800 MHz DDR2 FB-DIMM ATI Radeon HD 2600 XT 256 MB graphics The question I have is this: my Mac freezes market throughout

  • ProBook 4540 card reader s: 4540 s

    I have a problem with card reader, my laptop does not recognize the inserted memory card. I install the driver of your web pages with success, but I see no changes.Please help me!

  • printer model hp psc 1315xi printer all in one

    yesterday downloaded from ms drivers of Web site to windows vista Home premium.  everything works except "Hp Solution Center" click the icon and the message says "will now close"how to fix it? ".