I need help regarding one of the apps in the AppStore :(

BEFORE YOU DO NOT OBSERVE THIS, YOU SHOULD READ IT. I NEED QUICK ASSISTANCE.

Hi, I do not know where to start. It was so annoying for days.

Recently, I have re-uploaded the app re-launched "ElGard. Basically, I am not new to this game so I tried to connect my old account, but the password does not match. My old account contains elements of cash-shoot so I tried to contact Bicore(the developer of the game?) support for this. so far, spent two days and still I have no response from them at all. I resorted to office instead of email recovery support is because 'find password' in game is having errors for unknown reasons. For this reason, I created another account to a beginner. I decided I'll invest once more to buy Cubics(real cash from the game currency). So I bought a card iTunes $ 25 and $15 and over to my apple account. It is only in order to buy cubic, however, once I purchased the 3200 cubic for $29.99 it didn't reflect on my account ElGard but reflected on my account Apple, the remaining balance left after credits $40.29 was now $10,29. I have not received the RC for the purchase of the so I was wondering if Apple could help me in this matter. I've already sent bicore support to it but also did not get response so far. I'll give some pictures, but I don't know if you'll find them legitimate. Apple, please check my recent purchases, or you need so that I can justify for that matter. I feel deeply devastated after the incident, I worked hard for this small amount of money. I just wish that he be returned or at the very least, inserted in the game.

FYI, you're talking about other users on these forums of users, not Apple and iTunes Support - I asked guests to remove your image of your post, because it contains your email address (it is not a good idea to post personal information on a public forum).

Contact iTunes Support: http://reportaproblem.apple.com

Tags: iTunes

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