I need help to remove an old update3 Java 6 on my computer _

I get this message: Error 1719 the windows service install could not be accessed. This can happen if windows install is not properly installed. Contact your support team. I don't know which is my support staff.

Hello Anne66,

ؠ say you that you want to uninstall the previous version of Java installed on your computer?

If you are not able to remove from the Add/Remove feature, you should try to uninstall using the Windows Cleanup utility.

http://support.Microsoft.com/kb/290301

Check also if you install the service is starting your computer. Click Start, and then type Services.msc. In the services window, locate the Windows Installer service, right click on the service and check if you are able to start the service.

Thank you

Irfan H, Engineer Support Microsoft Answers. Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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