I need hot difficulty (KB973208) 285499 and 291605 hot trouble (KB975163)

I need hot difficulty (KB973208) 285499 and 291605 hot of difficulty (KB975163) for a Vista 32 - bit Home Basic PC.  When I enter my email and the captcha, I get an email with the zipped file and a password.  The password never works.  We receive this blue screen error:

 

Bugcode_usb_driver

 

0x000000Fe (0 x 00000004, 0x86b57028, 0 x 0000008, 0 x 00000000)

Why passwords do not work?  How can I get these fixes?

Thank you

Mark

Hi looking,

1. When you receive the error message?

2. did you of recent changes on the computer?

The hotfix password expires within a very short time, you will need to send another request for the hotfix and check if it works.

For more assistance, you can contact Microsoft by phone.

How and when to contact Microsoft and support Customer Service

http://support.Microsoft.com/kb/295539

I hope this helps!

Halima S - Microsoft technical support.

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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