I NEED MCAFEE HELP PLEASE!

I'm new to the community and I do not know if this the right place to ask my question, but here goes. I recently bought a dell inspiron 530 with pre-installed mcafee. I get a message that says that my computer is not fully protected. It is said that my email, IM, computer and the files are not protected. The reason he gave is that my detection signature file is more than 30 days old. When I click on the button repair, nothing happens. I talked to the people of mcafee and they told me to uninstall and then reinstall. However, because I already bought only installed applications will be returned to my computer. The terms of subscription should be added by dell that will cost me money for doing this. Can someone help me first? I would like for the dell my last resort solution.

Hi smiley76 and welcome to the DCF.

Try this first:

Start in Safe Mode by pressing F8 when starting upwards.
Follow the path - Start-computer------C:-Program Files-McAfee-VirusScan------ DAT and delete the content of the record DAT , not the folder itself.

Restart. Ignore warnings that Security Center may vomit.
Wait a minute and if the update does not start automatically, right-click on the taskbar icon and select updates.

Let it do its thing and when finished the problem should be solved.

If you are not sure of the any instructions above, please let me know.

Please keep your answers related to this problem in this thread so as to not confuse.

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Tags: Dell Software

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