I ordered Adobe CC but he told me that Adobe Cs6
I have the creative cloud on my desktop icon, I clicked on it and run the program, but when the Adobe program manager pops up I only have versions Cs6 of InDesign, Photoshop etc... How is that possible?
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-https://helpx.adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html
or
Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Don't forget to stay signed with your Adobe ID before accessing the link below
Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html
Tags: Adobe
Similar Questions
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Automatic update arrived and installed himself, but then told me that it was incompatible with my Mac version: 10.5.8. Firefox version 3.6.26 is now about it. It seems to work even. Y at - it's going to be a problem or should I ignore this message?
If I need to can replace it where I get an older version?
Thank youFirefox 4 versions and later, do not run on a PowerPC Mac and require at least OS X 10.5 and an Intel Mac.
The latest support for your operating system version is 3.6.26 , you are fully updated.
For more information, see:
Firefox 3.6 system requirements
Firefox 10 system requirements
[For older Mac that are not supported in versions of Firefox 4 +, if you want, try TenFourFox for PowerPC currently running Mac 10.4.11 and 10.5.8]
http://www.floodgap.com/software/tenfourfox/
http://tenfourfox.blogspot.com/
https://code.Google.com/p/tenfourfox/wiki/PluginsNoLongerSupported
Thank you
Please check 'Resolved' the answer really solve the problem, to help others with a similar problem.
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Remember - this is a public forum so never post private such as ema information
- You have problems with programs
- Error messages
- Recent changes to your computer
- What you have already tried to solve the problem
http://kb2.Adobe.com/CPS/141/tn_14157.html
Uninstall Flash by using the uninstall program Flash Adobe link above.
Flash is sometimes corrupted.
http://get.Adobe.com/flashplayer/?promoid=BUIGP
Reinstall Flash, after 1st unchecking / uncheck the toolbar Google download option there.
See you soon.
Mick Murphy - Microsoft partner
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Thanks in advance!
I did it!
But as the LR5 was also an upgrade, I had to find and enter my first my first Lightroom, the LR4 activation number, before the LR6, one has been accepted...!
Crazy but true...
But happy now; but I lost an hour or more...
Bye!
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original title: Still No video.
I tried to install Adobe Flash Player, but he told me to close Explorer first, so I did. Then I tried to test it by playing a video, but it doesn't 'take' what do I do now?
When you go here, what does say under the Version information?
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Hi, I bought acrobat adobe pro ms with order number: 12287735659 but I have not received the download link and the serial numbers of adobe and had this message there is a problem processing your order, please contact our Service team customer to 800 448 1642 for assistance. my credit card is already loaded, but not received numbers.please series suggest
Hi Kunal,
If the problem still persists, can you please contact the support for this issue through https://helpx.adobe.com/support.html#/top_products.
Please do not hesitate to me message in person if assistance is needed.
Concerning
Stéphane
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CS6 bought and downloaded for Windows, but now have a Mac. I have the disc to download on Mac, but do not have a CD drive in my computer. How to download through my Adobe CS6 on my Mac account? It is not listed under my orders to my account, so I can't do it this way.
Hello
You can access the link as follows and download the installer for CS6 products and activate the product using the license key of series.
Download Creative Suite 6 applications
Thank you.
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I downloaded the app and I created an adobe account and he is already committed to try the app trial. When I tried to connect, it told me that there is no internet connection when in fact it is really! I waited for about 30 minutes, try again, but he didn't budge. I'm losing my patience here folks. Please help me what to do. Besides, I'm a newbie here so this is how adobe welcomes new members who will simply try their products? they try to stop me from trying? How do I know if it works correctly?
Please read https://forums.adobe.com/thread/1499014
-try some steps such as changing browsers and disable your firewall
-also clear the cache of your browser if you start with a fresh browser
-check the file hosts for blocked entries https://forums.adobe.com/thread/1912777
http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip.
https://helpx.Adobe.com/creative-cloud/KB/creative-cloud-desktop-application-failed.html
http://helpx.Adobe.com/creative-cloud/KB/failed-install-creative-cloud-desktop.html
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I already bought an Adobe Acrobat Pro DC with order number: 10617099159, but unfortunately, I made a mistake choosing the upgrade instead of the full version. I already made the payment of US$ 199.00. is there a chance to pay deference and get the full version stander? Please advise.
Do not worry, you must contact Adobe technical support, they will certainly check and assist you accordingly.
You can simply cancel this order and then to order the full version.
[Click the button still need help and select the Chat option.]
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I called to cancel my subscription to the month for first adobe adobe support. The representative told me that my membership was cancelled successfully. But when I checked my account, it says my subscription needs to be renewed within a few days. Hoes it mean, the representative has not really cancelled my subscription?
Hello
You will need to contact support by calling/chat for this request.
* Be sure to stay connected with your Adobe ID before accessing the link above *.
Kind regards
Sheena
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Hello! I can't find my code of rendeem. I ordered adobe photography plan in adoble cloud, but had no e-mail with any serial number or code rendeem or. I paid already. What can I get?
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html
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Hi all
can someone Help me... I just bought my Lightroom 6.0 for Mac et l’ai installed. Unfortunately, development module is not Active ... he asks me each time to connect to with my Adobe ID ... but every time he told me that I no internet connection. While it is true, my internet working properly. I uninstalled lightroom, updated and reinstalled my OS but still the same problem ... what to do?
Thanks for your help.Hello
Please see the link below see the correct answer.
Lightroom 5.5 'Module Development disabled, please renew your membership '.
Also check that you are using your Adobe ID to you connect.
Try to rename the Gosts file to solve the internet No connection problem.
Check errors Sign in, activation or connection. CS5.5 and later, Acrobat DC
Hope this helps
Assani
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Bought 11 5130 Pro place but Dell told Envoy held 11 Pro 7130 and send me a replacement
I bought the "Dell place 11 Pro 5130" with the processor Atom Bay Trail and 64 GB on May 27, 2014. The item was delivered to me on May 30, 2014. The item arrived defective and the serial number indicates the element as "Dell place 11 Pro 7130" (see photo below - description of the object shows 5130 and 64 GB of storage)
After talking to the agents and technicians, the specialist resolution Sandra, regimental 112383 says that she has checked and verified that Dell sent me the wrong item, but she would not give me a replacement or fill in the correct order. She seemed rude and appears discriminatory and also told me that I can do what I want, but it will only refund me the money and do not send me a replacement at any price.
Dell cannot sell me a bad product and forcing me to return the unit and replace with the right pair. It is not only unethical but also illegal to sell something wrong and does not offer a replacement on your own terms and conditions.
Just a tip, you can search on the support page of 5130 directly rather than rely on the service tag for the updates. http://www.Dell.com/support/home/us/en/19/product-support/product/Dell-venue-11-Pro/drivers
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I bought the full version of adobe cc 2015, but it download the free version, you need an application (adobe application Manager) but I have'nt that the app, can you help me?
Hello
In order to download the creative application of cloud refer:-Creative Cloud help | Creative cloud desktop.
In case you get an error for the trial, visit:-https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html
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I downloaded Photoshop Element, and when I go to my download section on my computer and click to open it, it opens to something called WinZip. He told me that I have to buy this WinZip in order to run the photoshop that I just bought. Can someone help me with this?
you need to download two files. a 7z and an exe file. put them both in the same directory and double-click on the exe file.
Available downloadable Setup files:
- Suites and programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
- Acrobat: DC, XI, X | 9,8 | 9 standard
- First Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
- Photoshop Elements: 13 | 12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
- Lightroom: 6| 5.7.1| 5 | 4 | 3
- Captivate: 8 | 7 | 6 | 5.5, 5 | 1
- Contribute: CS5 | CS4, CS3 | 3,2
- FrameMaker: 12, 11, 10, 9, 8, 7.2
Download and installation help links Adobe
Help download and installation to Prodesigntools links can be found on the most linked pages. They are essential; especially steps 1, 2 and 3. If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".
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