I ordered Adobe Photoshop and downloaded. Can't find it on my computer to use? Have a Mac

I ordered Adobe PhotoShop and downloaded but can't find it on my computer?

Have a Mac Book Pro

Open your cc application and see if it is listed as installed or available for installation.

If none of the two.

1. exit the application (from the taskbar) and then restart.  If this does not work:

2 remove the file OPM.db and reconnection in the desktop application of creative cloud using the Adobe ID associated with your subscription.

Mac OS: You can locate the file OPM.db in the \User\\Library\Application Support\Adobe\OOBE folder. To access the hidden user library folder, see library user access hidden files. Mac OS 10.7 Lion.

Windows: You can locate the file OPM.db in the \Users\\AppData\Local\Adobe\OOBE folder.  To show the hidden AppData folder, see view files, folders, file name extensions. Windows XP, Vista, Windows 7.

Tags: Adobe

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