I paid for a student plan, but it still won't let me download programs! (Ch & Lr) Help!

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  Already accused subscription music to Apple, but App Store won't let me download apps due to billing issue?

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  You need got communicate directly with Apple > Contact - official Apple Support

• I preorded album from iTunes and he charged me, but now it won't let me download it because of "insufficient funds".

  I wanted to preorder the album 'Death of a Bachelor' a few weeks ago, and I had enough money, so I did. And he asked me, I thought it was weird, because the album was not yet, but I rode with him. When the album came out today, I had songs that have been previously downloaded, but not those who were out today. I went to my email and clicked on the link that says download my pre-order, but I couldn't because of "insufficient funds". Now I'm pretty angry, because I thought that he had already charged me, but now I don't have enough money to "buy" from the album that I already pre-ordered. Any help will be grateful, thank you.

  You are not charged when you pre-ordered it - if you use a credit card on your account you may have received a temporary store maintain load, but pre-orders are not required for until they are released (Apple cannot load new items).

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• I paid for the annual plan, but cannot get the creative cloud to work. I bought Lightroom CC and thought that the mobile cloud was included... Have not been able to get this installed [title edited to provide more information - mod]

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• Hello. Recently, I buy the suite adobe for students. I also paid for two months. But in my profile it says I have a free plan for testing applications. And I can't get the entire application. How can I solve this?

  Hello. Recently, I buy the suite adobe for students. I also paid for two months. But in my profile it says I have a free plan for testing applications. And I can't get the entire application. How can I solve this?

  Your subscription to cloud shows correctly on your account page?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  If you have more than one email, you will be sure that you use the right Adobe ID?

  .

  If Yes

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• I was going to pay for my monthly plan, but for some reason any, that I couldn't find my plan, then automatically right, I thought it had been deleted since I did not pay for my plan in due time. So I made a new plan, but now that I paid for my monthly pl

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  For assistance, please contact our support staff:

  FAQ: How to contact Adobe for support?

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  Log, activation, or connection errors. CS5.5 and later versions

  Mylenium

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  I paid for a monthly plan for 2015 of creative cloud for mac, but when I open a software, a bump the window appears, saying that cannot find all subscriptions to this Adobe ID code I already confirmed my email address and I got e-mail received, confirming that I've already paid, but why this happens again? I tried to removed and reinstall but still can not use it! Why? All my transactions are correct, that I do not understand why they do not want me to use it!

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific time) <===> NOTE DAYS AND TIME
  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)
  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• I recently changed the laptops on my old laptop I downloaded after payment of the annual fee for her photoshop and lightroom. Since the evolution of the laptop when I connect it it says my trial has expired, but I paid and it won't let me download. Lightr

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  Check your account indicates the subscriptions that you expect (and that the adobe, used in the next step id is correct) by logging in here and checking the status of your subscription, https://www.adobe.com/account.html

  then, if it's current, disconnect and then back to your client application using the adobe with the link above in cc id: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

• activate my membership and paid for it as well, but the creative cloud app shows only the trial versions of the programs? What does that mean? Cause I followed the installation steps, and when I try again it says my installation code has already been

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  Kindly Contact customer and details of payment verified. [Make sure that you are connected to the Web site with the valid Adobe ID under which the product is licensed].

  
  

  
  

• I just join the creative cloud with the offer complete for students, but when I want to download new applications, they still detect me as a user free trail so that they won't let me download the application again.

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  Who is that apps are listed as of the tests menu tab Apps in Adobe Creative Cloud app?

  Have you tried disconnecting and signing once?

  https://helpx.Adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

  Windows or Mac?

• I paid for an annual membership, but it says that I only have the tutorial

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  Hello

  Please see the below help documents:

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  Solutions to connection errors, activation and connection with creative Cloud applications and Creative Suite

  Kind regards

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  Unfortunately, I was unable to trace any CC with this identification code Adobe is there any other Adobe ID in which you have saved CC? Please let us know

  Concerning

  Stéphane

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  When I try now all I get is a request for UPGRADE and I can't convert to PDF format.

  Is this a way to get more money and no service.

  Hi lydiah37278012,

  I see - you have access to the service through Adobe Reader. Have you tried the web interface (https://cloud.acrobat.com)? The error you describe was reported with the most recent version of the player, and it has been reported to engineering. If you are still having difficulties to access your subscription via the player, please try the web interface. You should not have problems to connect it.

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