I paid for Adobe Premium of Revel, but to REVEL settings do not show it.

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• I've already paid for creative photography of cloud, but cannot install them. He showed only try in the App Menu.

  I've been trying for 5 hours do the work, but it is still could not install correctly.

  I'm subscribed to creative photography of cloud today. When I try to reinstall Photoshop that I installed and used in the past. I see even a button try not download one. When I install it, it will say that the period is already end.

  Help, please.

  

  

  Hi Vincent,.

  I advise you to contact support by calling/chat and get good Id Adobe figured out for your purchase.

  Contact the customer service

  Kind regards

  Sheena

• I just paid for adobe Creative cloud for the year, but I can't download anything, but the version track even if it is on the same adobe account and my payment went through?

  I just paid for adobe Creative cloud for the year, but I can't download anything, but the version track even if it is on the same adobe account and my payment went through?

  Hi Amy

  Refer to the applications Cloud Creative back in test mode after an update until 2015 for CC

  Thank you

  Varun

• My account says I paid for Adobe Acrobat [not Reader] DC, but I can't access all the features.

  My account says I paid for Adobe Reader DC, but I can't access all the features.

  [Title edited... MOD]

  did you buy or sign up for a subscription?

  If you subscribe, install the cc desktop application, if it is not already installed.

  then check that your current account (and only the adobe, used in the next step id is good) by logging in here and check the status of your subscription, https://www.adobe.com/account.html

  then, if it's current, disconnect and then back to your client application using the adobe with the link above in cc id: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

• I paid for Adobe acrobat pro, but now I can not convert a PDF to word format, why?

  I paid for Adobe acrobat pro for a year and it is valid until November 2015, but now I can not convert a PDF to word format, why?

  Hi m_karhulinna,

  If you have Acrobat Pro, you can record directly to Word from Acrobat format by choosing File > save as other > Microsoft Word > Word Document.

  (Looks like you can try to use the online service ExportPDF, which is separated from Acrobat and not necessary in your case.)

  Best,

  Sara

• I paid for Adobe Acrobat Pro to 29 days, but it won't work now. It is said that he wants me to pay again. What a RIP-OFF.

  I paid for Adobe Acrobat Pro to 29 days (30 days trial). It won't work now. It says that I have to pay again. What is the problem?

  @

  The trial version is free to use for 30 days. You don't have to pay to use the trial software.

  Once 30 days have been completed, you will get a prompt for the purchase of the subscription.

  I checked your account details and found that you have purchased a subscription billed monthly, annual Acrobat cc.

  Kind regards
  Rave

• I paid for creative cloud photoshop & lightroom, but it won't let me download because of the incompatibility of the system. NA not ask before payment. I have mac os lion 10.7.5. What are my options?

  I have paid for creative cloud photoshop & lightroom, but can not download because of the incompatibility of the system. I have Mac OS Lion 10.7.5. What are my options?

  1 - upgrade your Mac OS to something compatible

  Requirements for programs of cloud... scroll down and check each program

  -http://helpx.adobe.com/creative-cloud/system-requirements.html

  2 - return to https://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html

• I paid for the plan of "Individuals" but my apps still in trial mode 30 days. Any advise?

  I paid for the plan of "Individuals" but my apps still in trial mode 30 days. Any advise?

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• I bought the photo Illustrator and ask the Adobe site plan for individuals with credit cards, but to date I have not received the confirmation email. How can I contact for more information on the good end of the order?

  Hello 11/18/2015 I bought Illustrator photo and ask the Adobe site plan for individuals with credit cards, but to date I have not received the confirmation email. How can I contact for more information on the good end of the order?

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• I just paid for Adobe Premiere, by accident. I wanted to buy After effects - this can be changed easily?

  stupidly paid for one month of first, but I need to After Effects - can it be changed?

  Please see return, cancel or Exchange an order - Adobe

  http://helpx.Adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html

  Phone support | Orders, returns, exchanges

  http://helpx.Adobe.com/x-productkb/global/phone-support-orders.html

  To the link below, click on the still need help? the option in the blue box below and choose the option to chat...

  Creative cloud support (all creative cloud customer service problems)
  http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )

• I've never paid for Adobe, nor my friends and im trying to compress a file and you want money

  I have never paid for Adobe, not my friends

  Im trying to send a compressed file and you want money to send it.

  and ive never had a trail for 15 years

  I have no idea what you're trying to say

  Adobe does not (AFAIK) sells a program to compress a file

  Adobe sells, not (AFAIK), an e-mail program

  What program Adobe will not allow you to send a file?

• I have a CD for Adobe Photoshop Lightroom 6 but no CD player. Download using my serial number, as shown on the CD box? Thank you

  I have a CD for Adobe Photoshop Lightroom 6 but no CD player. Download using my serial number, as shown on the CD box? Thank you

  Yes.

  How to convert a trial CC 6 Lightroom Lightroom

• Dialog box that says ' Creative Cloud Installer wants to make changes. Type your password for this purpose"- I type my password for Adobe ID (creative cloud), but it will not accept it. who should I go for help with this query?

  Dialog box that says ' Creative Cloud Installer wants to make changes. Type your password for this purpose"- I type my password for Adobe ID (creative cloud), but it will not accept it. who should I go for help with this query?

  It does not ask the cloud your computer admin password password!

• Hello, I have a question, if I already paid for Adobe Creative Cloud (including all Adobe Applications) and I installed it in a desktop computer in my office, I might as well install in my laptop at home? Or should I uninstall it in the transfer Office

  Hello, I have a question, if I already paid for Adobe Creative Cloud (including all Adobe Applications) and I installed it in a desktop computer in my office, I might as well install in my laptop at home? Or should I uninstall it in the desktop to transfer it to my laptop? Thank you

  Cloud license allows 2 activations http://www.adobe.com/legal/licenses-terms.html

  -Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0

  -Windows or Mac has no importance... 2 on the same operating system or 1 on each

  -Two activations on one account CAN NOT be used at the same time (to be noted in the link above of the license)

  -An individual account is for one person and may not be shared with anyone else

• I own a license for adobe acrobat 9 standard, but the CD is broken. How can I download a copy?

  I own a license for adobe acrobat 9 standard, but the CD is broken. How can I download a copy?

  Hi Miguel,.

  Please download it here: https://helpx.adobe.com/acrobat/kb/acrobat-8-9-product-downloads.html

  Kind regards

  Rahul