I purchased the 1 year subscription and installed apps but apps are expired and now I can't use it anymore.

Hello

I'm currently resides in the teaching of Taiwan.

I bought the subscription for 1 year and I've done everything I can to make this work.

All expired after the evaluation mode, now I can't use them. (I tried all the suggestion provided to the forum that applies to me.)

I paid my second month of tax and unable to use them.

I really get annoyed and I need help.

Hi Kim,

First of all, disconnect, then back into creative cloud, using adobe id to pay for your subscription.

https://helpx.Adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

Then, if you launch any product of CC 2015 and the pop up still shows a trial message window, please check this link for the resolution:

https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html

Thank you

Yann Arora

Tags: Adobe

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