I purchased the 1 year subscription and installed apps but apps are expired and now I can't use it anymore.
Hello
I'm currently resides in the teaching of Taiwan.
I bought the subscription for 1 year and I've done everything I can to make this work.
All expired after the evaluation mode, now I can't use them. (I tried all the suggestion provided to the forum that applies to me.)
I paid my second month of tax and unable to use them.
I really get annoyed and I need help.
Hi Kim,
First of all, disconnect, then back into creative cloud, using adobe id to pay for your subscription.
https://helpx.Adobe.com/creative-cloud/help/sign-in-out-activate-apps.html
Then, if you launch any product of CC 2015 and the pop up still shows a trial message window, please check this link for the resolution:
https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html
Thank you
Yann Arora
Tags: Adobe
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