I really need to talk to a customer service representative! unanswered questions about the site and the instructions, I can't access!

Similar Questions

• I REALLY need to talk with a service person to the customer and it seems impossible

  I'm going crazy here. I need to talk to someone, and when I go to the contact section of the website, any time of the day, the only option is the forum.

  I really need to talk to someone who will answer me correctly and not with the General links.

  Someone know how I can do? I tried two months already!

  Thank you

  BRISA

  Hello

  It's OK, providing you use the images in accordance with the terms of the licenses - Royalty free images, pictures and graphics. Adobe Stock

  Thank you

  Bev

• How can you talk or text chat with a customer service representative? I have tried for two days and can't find contact phone numbers. At this point, that I would like a refund on the add, I bought I can't find or get to work. Thank you

  Anyone know how to contact Adobe customer service representative? I'm looking for a refund.
  Thank you

  Hello

  Please contact support by calling/chat for cancellation requests and billing queries:

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

  You can also check the help below document:

  https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

  Please go through the Adobe - General conditions of subscription as well.

• Question about the need to connect every 30 days...

  I understand the need for CC programs to connect to license Adobe servers, every 30 days (or it's 99, since I have an annual license?) of re - check license status.  That said, I have a question about the timing of these connections the licence renewal.

  What happens if I happen to be disconnected so far here 30?

  With the help of Microsoft for example...  I need Visual Studio to reactivate my developers license every 30 days in order for me to develop applications Windows 8 'metro '.  If I happen to be disconnected so far here 30, I am unable to work on any apps 'metro' until I got online.  (And I don't see any way to tell him to reactivate at the beginning).

  What happens with Adobe CC?

  Suppose I have license, and I am online for 29 days.  Then, the 30th day, I find myself be in offline mode when I start one of the programs of CC.  Now what?  Does the 30-day clock 'reset' every now and then during this time, or is it really only try every 30 days, and I have to be online on that day?

  Hi kenbrody,

  Please see the thread: http://forums.adobe.com/thread/1190831 .

  Kind regards

  Romit Sinha

• LR and PS will not update 'Download error' 49 customer service contact? anyone had this problem and how to solve? was running windows 8.1 and now running windows 10 but had the same problem with two BONES

  LR and PS will not update 'Download error' 49 customer service contact? anyone had this problem and how to solve? was running windows 8.1 and now running windows 10 but had the same problem with two BONES

  Check your hosts file.  to help with this and more:

  Log, activation, or connection errors. CS5.5 and later, Acrobat DC

• When I entered my serial number to activate Photoshop CS4, it said that the number is not valid. However, the customer service Adobe told me that the number is valid. What should I do?

  When I entered my serial number to activate Photoshop CS4, it said that the number is not valid. However, the customer service Adobe told me that the number is valid. What should I do?

  Error "serial number is not valid for this product". Creative Suite

• I need to talk to support customer?

  I use a desktop PC core i5 and 4 GB of ram, but photoshop cc runs slow, that's why I need of number. customer support If any Member has a customer support phone number, please provide me.

  Hi tmyusuf,

  Please visit the following link:

  Contact the customer service

  Concerning

  Sarika

• I really need to talk to a live representative

  can someone give me the phone number to the customer service

  Hi Darryl,.

  Please see Contact Customer Care. Choose Acrobat in the menu above and then to explore the appropriate subheadings. Click on the blue again "need help?" button to find the phone options and the cat.

  Best,

  Sara

• How can I talk to adobe customer service?

  you will need to transfer my old mac to my new computer desk cs6 and unlock cs6 on my laptop. would be very helpful to talk to someone at adobe.

  A slightly different link that you have received a

  Contact the customer service

  Click on the cat at the bottom of the page. WARNING-light it can be very slow, and some people are struggling to make it work with Google Chrome.

  Terri

• Customer service is unable to handle the situation?

  I am very frustrated with the customer service. It is impossible to get what seems like a simple situation resolved. About 1 and a half weeks ago, I decided to stop my subscription for the creative cloud, given that my school has access to the programs. I cancelled my subscription and did not know that there is a $70 cancellation fee. I didn't want to be charged. I contacted the customer service to stop the cancellation and they did (too quickly) until the Bill actually hit my bank account. And for a few days, it was fine, and I decided to keep the subscription since the school year is almost over. Then out of nowhere they charged me $69.97 March 24! I'm chatting to support and each time they said my case was "degenerate." I found to mean nothing, they are thrown not email as they said or anything, they just through my away my problem. And the thing that frustrates me really, it is that they continue to charge my account of the subscription...

  March 31, 2016

  Invoice

  US$ 19.99

  I don't want to cancel my membership, I want to just cancellation fee reimbursed since MY ACCOUNT IS STILL ACTIVE... This problem is very annoying! Does anyone know a way to get hold of someone who can actually fix this simple problem?

  Hello

  Sorry for the inconvenience.

  Ask want you many to contact adobe for the same support:

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

• Question about the connection of a customer VPN ASA

  Hi guys,.

  I have a question about Tunneling VPN. I have an ASA 5505 with static PPPoE address external and local 192.168.202.0/24 network, operates as an EasyVPN server. On the other side is an another ASA 5505 without dynamic PPPoE outside interface acting as EasyVPN customer in customer ode. The internal network is 192.168.1.0/24

  It works very well! But now, I created another user who uses EasyVPN client software to connect to the EasyVPN server. This works as well.

  But how am I able to connect customer network 192.168.1.0/24 on the connections of the ASA?

  Please give me a hint.

  "But how am I able to connect customer network 192.168.1.0/24 on the connections of the ASA?

  Yes, if you set the ACL of split tunnel correctly you should be able to connect to the remote client ASA.

  Please follow the method of configuration of Cisco doc split tunnel, at the bottom of the link.

  http://www.Cisco.com/en/us/products/HW/vpndevc/ps2030/products_configuration_example09186a00808a61f4.shtml

  Evaluate the useful ticket.

  Thank you

  Rizwan James

• ADOBE CC - Customer Service fail to resolve my problem (curves) and compensate for them.

  Event history:

  23 February:

  I discovered that Adobe Photoshop 2015 CC had a problem with the program

  -J' I import my raw image

  -Apply the curve

  -Curve pen

  -Save as a PSD and JPG

  -Image on the PSD and JPG file appear with no good hard and curve lines.

  I report this problem to the Photoshop customer service, they said, it was a problem to update. I uninstall and reinstall... She still took place. Customer service suggested that I use Photoshop 2014.

  I paid over 100 dollars for old hardware? I didn't think it was just... anyway. I waited.

  March 4:

  I reinstalled 2015 and the black lines were always there.
  -J' have customer service message, they acknowledged the problem (bug) and assured me that the problem could be solved on the next update.
  -The update for adobe Photoshop was in November... (at this point I'm still paying)

  -They recognized this was not my fault and gave me a 30 day extension.

  
  30 days after I requested additional since an extension I was using a lower quality product. They do not allow this. Now, I'm upset.
  Not only am I paying full price, I pay for something less.

  They referred me to a (top team) B.S. that would respond to my inquiries about the problem...
  A came response where I was told that I was unable to get the extension... The end.

  What kind of service is that? Still, I have black lines on my jpg files and cannot produce impressions of Adobe Photoshop 2015! I will not be satisfied with something obsolete! What is the point of subscription if I don't get to use the latest software?

  I have attached a picture for example, nothing special. It's not supposed to be a hard line on my image, but each image that I recorded with changes product LINES TOUGH! * Note This is a PSD file, but jpg files save and print the same!
  

  If you have a solution... I'm all ears, because the Adobe creative team can't do anything for me and will not compensate for me either.
  If you are interested in the transcripts between service customer and I have... I have them.

  Just out of curiosity, you reset the Photoshop preferences? Worth a try.

  Manually; course may be cancelled:

  http://TV.Adobe.com/watch/the-complete-picture-with-Julieanne-Kost/how-to-reset-Photoshop-Le file-Preferences-cs6s.

  Fast; cannot be undone:

  Win: Press and hold the keys Ctrl + Alt + Shift immediately after the launch of Photoshop starting. A box will appear asking if you want to continue with the reset, select 'yes '. If you don't see this, you're not fast enough... Try again.

  Mac: Press Cmd + Opt + shift then launch Photoshop. A box will appear, asking you if you want to continue with the reset, select 'yes '.

  In addition, as Warunicorn says, check updates of system which may include new graphics drivers.

  If you continue to see the problem, you could post a bug in the feedback.photoshop.com report

• I have lightroom 4.4 and want to spend at 6.4. I downloaded the installer, but it says it cannot download. It says to contact the customer service.  I am runnng on Vista and have a lot of space.

  I have lightroom 4.4 and want to spend at 6.4.  I downloaded the installer but it means it cannot download and contact the customer service.  I have Vista and a lot of space.

  That is what it is?

  I don't think that Vista will work with this version

  Scroll down and check each program

  -http://helpx.adobe.com/creative-cloud/system-requirements.html

• Adobe Acrobat 7.0 - reinstalled on the new PC, impossible to activate, the Adobe customer service sent link to download the new? others? Version. Installed, but on the installer said series

  With raw interface of Adobe, I thought that the screen that gave me was to ask the question; He didn't inform me that I was typing the subject line. But unless clunkily review:

  Have an old but legitimate copy of Adobe 7.0. I had to get a new computer. I reinstalled A7.0 of my disks, but Internet and phone reactivation failed. After having jumped through the independent windows on the Adobe site, found the link to Customer Service chat. The representative told me that I had to download a new one? different? A7.0 version leave a link, he sent me. I did it.

  I have successfully downloaded the new? version 7.0 and installed it. But the installation, when I was asked for my serial number, he said it was an invalid number. I tried again, without dashes, without success. I went back to the Adobe Customer Service, where a person told me that I had to download a new? different? A7.0 version. I told her to re-read my original post, I had already done. After a long wait, she told me that she did not know much about A7.0 and told me to go to the Adobe communities.

  So, Adobe communities, here hoping one of you has the most knowledge about the installation of Adobe Acrobat, Adobe Acrobat Customer Service!

  Thank you

  Marc

  Sounds like you are trying to install with the ORIGINAL serial number provided with your product rather than the NEW one with the download.

  Adobe do support the last two versions (10 and 11) so if they have knowledge of 7 at all it's just a lucky accident...!

  Furthermore, I hope that you install on an old computer to Windows XP, because you won't get far in Windows 7 or Windows 8 with this version...

• What kind of pen or tool to use when filling in color? I really need to talk to a one one to begin on this.  Otherwise you cannot purchase monthly subscription.

  I am new to this.  I'm going to need a special pen or a tool to make my changes?

  for most of the adobe software, it's a paint bucket tool.

  for specific info, what program?