I reboot my computer back to factory I lose windows 8.1?

Hello so I just got my hp with windows 8.1 desire already on it a few days ago at bestbuy. Well I guess I downloaded adobe since the wrong sit and got a little annoying virus. Don't think not I said screw it and ended up simply restart to factory settings. SO basically what I am asking is done I just screw myself and I'm going to lose 8.1 windows or I'll still do because it was on my laptop when I bought from best buy

Rusty227,

Welcome to the HP Forum.

You will be OK.

Reset Windows deletes the operating system and then Reset and then install the same operating system on the computer; you won't not your personal settings and any programs had managed you to install in the last days will need to be reinstalled, too.

Reset your PC to solve problems (Windows 8)

You will have to redo all your Windows updates, reset all personal settings...

Once you get some of doing basic stuff and before you get too excited about the Web stuff, you might consider creating a custom Refresh Image in order to have your updates and some of your saved programs (that you went to so much trouble to reinstall).    Refresh can be used when you need to reinstall the operating system, but you don't need to erase EVERYTHING.

Do not forget that you turn on your history file backups, too.   You might consider investing in a 3-1 terabyte external USB drive for your backups - size according to your data storage needs.  Costs about $100 - $200 US.

See that the Section titled refresh personalized paper Dragon:

Features of Windows 8 - a Quick Tour

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Click on accept as Solution when the answer is a good solution or workaround!

Although I strive to reflect best practices of HP, I do not work for HP.

Tags: Notebooks

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