After putting the computer back to factory settings, there is no internet connection in XP

I just put my moms old computer back to the factory setting and mounted a new ethernet card. His ISP is Virgin Media, which you do not receive a disc for. Usually, it connects via a wireless D.Link router and its operating system is Windows XP. When I try to connect to Internet Explorer, I get "cannot display the webpage:." Any suggestions please?

Thank you

Debs

Hi, Deborah17,

I would say to contact Virgin Media for assistance with wireless - according to this they have a rom installation

How to manually configure my wireless router cable Windows

http://help.virginmedia.com/system/selfservice.controller

If you are experiencing network connectivity problems in Internet Explorer, the first thing to do is to make sure that all cables are connected. Then open Network Diagnostics by right-clicking the network icon in the notification area, and then click diagnose and repair (if you use Windows Vista) or solve problems (if you use Windows 7).

If the problem persists, see the following articles:

I hope this helps.

Tags: Windows

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