I removed AVG but add-ons remain in 'how to manage add them ons window. Why? How can I remove them?

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• "service pack do not have. recovery of Exchange"has been ongoing for more than 12 hours. Have turned off on the reboot, but the message remains. How can I fix?

  I installed the service pack and when the computer restarted message "service pack do not have. restoration of the changes. "came and slept there. I tried to turn off computer and start in safe mode, but nothing helped. Has been ongoing for more than 12 hours and no change. Any ideas? Thank you

  Hello

  You can try this:

  the link below is how to download and get a vista disk startup repair, which you can start from the

  http://NeoSmart.net/blog/2008/Windows-Vista-recovery-disc-download/

  Here's how to use startup repair system restore command prompt, etc. to bleepingcomputers link below

  http://www.bleepingcomputer.com/tutorials/tutorial148.html

  to boot from the dvd drive to be able to you will see a way to get into the bios Setup at the bottom of the screen or command menu start

  It would be F2 or delete etc to enter the BIOS or F12 etc. for the start menu

  Change boot order it do dvd drive 1st in the boot order

  http://helpdeskgeek.com/how-to/change-boot-order-XP-Vista/

• I live in Costa Rica, but am an anglophone. How can I download Adobe Digital Editions in English

  I live in Costa Rica, but am an anglophone.  How can I download Adobe Digital Editions in English?

  [email address removed by the host of the forum]

  Moving to this discussion on the Adobe Digital Editions forum.  Adobe Digital Editions uses the language of your operating system is configured to use.  You will need to set the language of the operating system so that the user interface of the Adobe Digital Editions software in English.

  It is worth noting that the language of the user interface has no influence on the language of the books that you can read.  You can read even English eBooks with Adobe Digital Edition set in another language.

• Problem with iTunes 12.3.2.35, other titles are visible, but will not play. How can I play? Thank you

  Problem with iTunes 12.3.2.35, other titles are visible, but will not play. How can I play? Thank you

  Can you describe what happens when you try to play these tracks?  Do you have an error message (If Yes, what does say)?  Are the visible but greyed out?  They were a symbol of an exclamation mark next to them?

• The App Store icon (which came with my iPad) is completely absent from my iPad (but not my iPhone). How can I get that back?  I've already turned the camera market.

  The App Store icon (which came with my iPad) is completely absent from my iPad (but not my iPhone). How can I get that back?  I've already turned the camera market.

  Check yourself, if you have hidden it by setting parameters > General > Restrictions > Apps install 'off' - If you have, then again ' "should get the app to reappear

• I bought office 2007 student online edition, but my computer was formatted how can I reinstall this program once again

  I bought office 2007 student online edition, but my computer was formatted how can I reinstall this program once again

  http://support.Microsoft.com/default.aspx/KB/326246

  'How to replace Microsoft software or hardware, order service packs and upgrades, and replace product manuals'

  See you soon.

  Mick Murphy - Microsoft partner

• I try to install lightroom cc, it loads just lightroom 5.7.1... I deleted the LR5 completely and reinstalled LRcc but just the LR5 charges, how can I get CC?

  I try to install lightroom cc, it loads just lightroom 5.7.1... I deleted the LR5 completely and reinstalled LRcc but just the LR5 charges, how can I get CC?

  This could mean that Lightroom CC is not supported on your machine.

  The operating system you have?
  Is - this machine is 64 bit or 32 bit?

  CC of Lightroom is supported only on 64-bit machines: system requirements for Photoshop Lightroom for Mac OS and Windows

• I have a new iMac and used the disk to install version 6 of photoshop, but I have upgraded to version 12, but its installed version6. How can I get version 12? I tried to uninstall, but it does not ask the serial number version 12. Thank you

  I have a new iMac and used the disk to install version 6 of photoshop, but I have upgraded to version 12, but its version 6. How can I get version 12? I tried to uninstall, but it does not ask the serial number version 12. Thank you

  If you want version 12, then you don't need to install version 6, you must install version 12.  If you are really talking about Photoshop Elements, not Photoshop, then the link below, you should get to the download.

  PES 10, 11, 12, 13, 14 - https://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-downloads.html

• Adobe Creative Cloud is full of photos would like to delete, but this does not work, how can I do?  Wim

  Hoi

  Adobe Creative Cloud is full of photos would like to delete, but this does not work, how can I do?

  Thanks Wim

  Move this thread for: Adobe Creative Cloud

• Hello, Photoshop and Lightroom have been installed in Portuguese, but I prefer English. How can I change the language?

  Hello, Photoshop and Lightroom have been installed in Portuguese, but I prefer English. How can I change the language?

  Change language http://helpx.adobe.com/creative-cloud/kb/change-installed-language.html cloud

• I have a copy saved Photoshop cd6 but lost the software.  How can I get a copy?

  I have a copy saved Photoshop cd6 but lost the software.  How can I get a copy?

  For CS6 downloads, please see:

  http://helpx.Adobe.com/x-productkb/policy-pricing/CS6-product-download FBUS.html

  Kind regards

  Ashutosh

• I tried to add another email but I did ' t get, how can I get?

  I don't want to change my email and password, but I tried adding 2 different email and when I need to write that the password did not, so how can I do? Can I have different emails?

  Hi Agelicaperrin,

  You use Outlook or another e-mail program? If you use outlook, you can add multiple email addresses by following this: http://office.microsoft.com/en-us/outlook-help/add-or-remove-an-e-mail-account-HA001231634.aspx

  If you are using another email client it can be different steps to follow...

• When I click on the new tab I don't get google page but some other search engine, how can I change to google?

  My home page is the page of Google by default, but when I click on open new tab instead, it loads site some other search engine. How can I change that back to Google? I checked for any add-ons to randomly, but this doesn't seem to be the problem...

  Is - it always happen is disable the RadioBar toolbar?

  http://support.Mozilla.com/en-us/KB/troubleshooting+extensions+and+theme...

• When I launch internet that I received the video picture but the sound is missing.how can I hear when I run internet & you see the tube or google.

  I use Windows xp. I get sound in vlc media player, winap etc.but when I use internet, I get the picture of a song or video but the sound is absent from the song or video.how can I listen to sound when I use internet.

  Hi Kamleshlalchandani,

  Welcome to the community Microsoft and thanks for posting the question.

  According to the description, it looks that you are unable to hear the sound of Internet Explorer.

  He would be grateful if you can answer this question in order to help you further.

  1. what version of IE are you using?

  2 have you made changes on the computer before this problem?

  I would suggest trying the following methods and check if it helps.

  Method 1:

  I suggest you to play sounds in Web pages and check if it helps.

  a. close all the open Internet Explorer window.

  b. open Internet Explorer. Go to tools, Internet Options.

  c. switch to the tab 'Advanced '.

  d. scroll down to the 'Multimédia' heading

  e. make sure that "Play sounds in web pages" is checked. Click on 'ok '. Restart Internet Explorer. A test to see if the sound will now play.

  Method 2:

  It is possible that Internet Explorer has been selectively mute in the Volume mixer.

  To check this:

  (a) open Internet Explorer, preferably to a page that needs to play sounds.

  (b) click on the volume icon in the windows system tray (in the lower right corner of the taskbar) and then click on the link titled "Mixer".

  (c) a panel will open showing the levels of individual volume of applications running that play sounds (you may need to scroll right to see all of them).

  (d) ensure that the level of volume belonging to Internet Explorer is not set to mute.

  Method 3:

  Since most of the online videos require the Java or Adobe flash runtime library to work, I advise you to install the Java runtime library on Internet Explorer and Adobe Flash Player.

  (a) update of Flash player and Java Flash:
  I recommend you update Adobe flash player from the website below:
  http://get.Adobe.com/flashplayer/

  (b) also download and install the Java Runtime Library from the link below:
  https://www.Java.com/en/

  Method 4: If the problem persists then try to optimize the internet Explorer by following the steps mentioned in this link.

  How to optimize Internet Explorer:

  http://support.Microsoft.com/kb/936213

  Important: Reset Internet Explorer to its default configuration. This step will disable also any add-ons, plug-ins or toolbars that are installed. Although this solution is fast, it also means that, if you want to use one of these modules in the future, they must be reinstalled.

  If you need Windows guru, do not hesitate to post your questions and we will be happy to help you.

• Why, in the address bar in the url no but "go to website"? How can I see the url in the address bar?

  Why the address bar is not URL, but the "go on the web site? How can I see the URL in the address bar?

  Here's a few addons that other users have reported to cause the same problem in the past: Gom player, Ask Toolbar, DivX Web Player, RealPlayer Plugin browser Record (more)...

  in case you have one of them is present, try to disable/remove it - otherwise you could disable all extensions of your & re-enable each (a browser restart may be required after each step) until find you the culprit.

• MobileMe will not let me that post us because that seems to me not having the correct password which I thought to be the same pw for iCloud, but not so much.  How can I me Mail online?

  Product name: MobileMe

  Computer: iMac system 10.7.5 Lion

  Story: My drive hard Snow Leopard is dead, but have an external drive on which I have installed Lion, then Mail began requiring a MobileMe password that I do not have.  MobileMe won't let me use Mail because I do not have the correct password which I thought to be the same pw for iCloud, but not so.  How can I me Mail online?

  MobileMe was discontinued on June 30, 2012.  There is no more MobileMe e-mail.  Go to the preferences panel accounts Mail and remove any MobileMe account which is there.  That should get rid of these messages.