I select H.264 when I go to export and the program crashes
Hello, as see you in the title, I was wondering if someone can help me
I have my project here and it s ready, I used to use Adobe first Pro CC 2014, but on the days I put up-to-date to the 2015 version and when im going to export, Select H.264, as I did with the 2014 version
But it blocks, "Adobe first Pro CC 2015.0 has stopped working" blah blah, I have this codec installed, I installed quicktime and I Don t know the reason of the accident, I need to export with this codec.
because that is not heavy and it brings me a high quality video, I have to work on the internet...
My OS is Windows 8.1, and my graphics card is NVIDIA GTX 650, I repeat, the codec worked on the version of 2014, but not in this version, can someone help me? Do I need to install another program of codecs?
Hi Dieguiinn,
Please make sure you have the latest video drivers installed.
Visit this LINK:
Drivers - Download NVIDIA drivers
If you have any 3rd party plugin installed, try to export your project with these plugins off the Mediacore.
Location of Mediacore in Win:
C:\Program Files\Adobe\Common\Plug-ins\7.0\MediaCore
Or you can also try this:
Please open your project, click on file > project settings > General and software select only mode before the rendering engine. Click OK > delete previews.
Answer please, if this is useful.
Kind regards
Ilyes
Tags: Premiere
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