I subscribed the annual plan, but when starting an application, it asks me to buy or start a trial, what can I do?

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  Hello

  Please, try the Troubleshooting Windows App tool mentioned here and see if this helps you:

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• How to activate the membership of cloud creative adobe on my account. I already bought the annual plan of photography?

  
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  Hello

  Please check the help below document:

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• I bought the annual plan for Illustrator CS 5, but MY download is nowhere to be seen. I bought 24 hours ago, I bought the annual plan for Illustrator CS 5, but MY download is nowhere to be seen. I bought 24 hours ago

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  Barbara,

  If you are looking for your serial number, sign in to your account Adobe. On the page for managing accounts that appears, all of your registered products and their serial numbers are listed in the section Plans & products. For more information about the location of the serial numbers, please see find a serial number

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  Guinot

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  Hello

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  Hi Lex % 20Draijer,

  You can try the same thing using a different browser.

  or you can download Creative Cloud via https://www.adobe.com/creativecloud/desktop-app.html

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• If I subscribe to the annual plan of photography, I can switch later to complete suite instead?

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  Single update for all http://forums.adobe.com/thread/1235382 clouds can help

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  You should see the links in the document below about educational discounts:

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  You may cancel the current and pay a new subscription.

• Recently, I'm subscribed to Acrobat XI after the test expired, but when I went to turn it on I was asked for the serial number. I don't have the order number on the invoice. How can I get the serial number for the trial software that is on my computer?

  Recently, I'm subscribed to Acrobat XI after the test expired, but when I went to turn it on I was asked for the serial number. I don't have the order number on the invoice. How can I get the serial number for the trial software that is on my computer?

  Hi Kenneth,

  Subscription does not have any serial number. Please use your Adobe ID to update the licensed software.

  Kind regards

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  I already bought the annual plan, I have installed PS, but I can't open the LR, he keeps asking about the serial No.

  isn't the annual plan for ps and lr?

  Download LR you remove and reinstall your installation of Photoshop Lightroom 5?  Licensing for your membership apply to Lightroom if you install through the creative Cloud Desktop application.  You can find more details at install and update the apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html.

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  Hi vibenas,

  If you plan to use iCloud photo library with your Windows PC, article below the setting Details link and use this feature.

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  Sincerely

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