I think I bought the right product

I bought Adobe Photoshop elements 13 & Adobe Premiere elements 13 students and teachers Edition (Windows, English)

and did not notice this is addition of Windows and I have a Mac. I can not get a live person to be. Does anyone have a contact and telephone number?

You can contact Adobe customer service and change the platform

Contact the customer service

Tags: Adobe

Similar Questions

  • bought the right product

    Hey, being a * and with a very small screen I just mistakenly purchased Photoshop Elements instead of the first.  How can I cancel the order of photoshop and get a download of PRE14 instead?

    Hello

    Please see return, cancel or Exchange an Adobe order

    Kind regards

    Sheena

  • It says that I have Photoshop for windows, but I'm on a mac.  Doesn't have, I bought the right product or it works on all platforms?

    Just like the title says, I buy Photoshop CS 6 for 'windows', but I'm on a mac.  Does this work across platforms or I made the purchase of fake?

    Hello

    CS6 software is platform-specific, creative cloud applications can be used on Windows & Macintosh.

    Your recent order is for Adobe Photoshop CS6, Windows, if you use Mac OS software, please contact customer service to return your recent order and then buy for Mac OS.

    ^ Ani

  • I lookat to Forefront 2010, I am running Windows server 2003 with Exchange 2007. I want to just make sure I have the right product.

    I am running Windows server 2003 with Exchange 2007.  I want to just make sure I have the right product.

    Please repost your request in one of the appropriate Forums for Windows Server.  Thank you!

  • I think I bought the wrong to adobe. I was hoping to edit PDFS and make arrangements for the signature and I get to do it with my current plan. Can I ask to sign up for the correct adobe?  I don't know what the creative cloud is all about

    I think I bought the wrong to adobe. I was hoping to edit PDFS and make arrangements for the signature and I get to do it with my current plan. Can I ask to sign up for the correct adobe?  I don't know what the creative cloud is all about

    Look at desktop applications Adobe Creative Cloud | Adobe Creative Cloud to see what is in the cloud and click on the names to find out what each

    Acrobat is what you use to create and edit a PDF file

    If that's all you want to do, you cancel your current subscription and then buy the correct subscription

    This is an open forum, not Adobe support... below to connect with Adobe personnel to help

    While the forums are open 24/7 you can't contact Adobe support at any time

    Chat support: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

    Don't forget to stay signed with your Adobe ID before accessing the link below

    Creative cloud support (all creative cloud customer service problems)

    http://helpx.Adobe.com/x-productkb/global/service-CCM.html

  • I bought the Photoshop product for a year and spent a month and my product does not work.

    I bought the Photoshop product for a year and spent a month and my product does not work. reason why its not not a money from my card? I wrote the details of two my maps. It is played automatically? I hope I could understand my problem to you. Thank you!

    During the work week...

    To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...

    Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

    Creative cloud support (all creative cloud customer service problems)

    http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )

  • IM try ing to download 14 items that I have the right product from pc world after all download everything I get is file?

    IM try ing to download 14 items that I have the right product from pc world after all download everything I get is file?

    I was not aware that the software sold pc world

    kglad links in response to #1 here can help https://forums.adobe.com/thread/1986122

    Once you download, you use your purchased serial number to install

  • I think I bought the wrong adobe software and wants to replace it with another.  I don't see any 'central form' availability on Acrobat DC, but my colleague has on an old Pro XI Acrobat.  I would like to communicate with someone at adobe to discuss.

    I think I bought the wrong adobe software and wants to replace it with another.  I don't see any 'central form' availability on Acrobat DC, but my colleague has on an old Pro XI Acrobat.  I would like to communicate with someone at adobe to discuss. Nee

    Hi Ion,

    Forms Central is longer now.

    FormsCentral

    A trial version of forms used to be installed as part of Acrobat PRO XI Central desktop application.

    It is no longer available and is not included in Acrobat DC, however, you can always create PDF using Acrobat PRO from DC forms.

    Thank you

    Tanvi

  • Alright im back with problem of nother... I don't think it's the right place for this

    at least I don't think that im infected I ran everything I have AVG-SUPERantispyware-MALWAREBYITES but I naoual don't know why pages are loading slowly, but after that, it will run great when im in this site... not sure if any1 can tell me what goin... If this isn't the right place for this fight sorry that just let me know where to go.


  • I bought the single product license, but it is not listed in the account or CC-licensed

    My Photoshop CC trial expired last night, I followed the instructions and bought a single product license. However, Photoshop still asks for my license and under the web, plans to test account management page and a year are visible, I do not have photoshop in my products nor the list I can use the app because it keeps telling me that I don't have a subscription.

    I tried:

    -Disconnect / connect

    -Uninstall photoshop and CC

    -run CreativeCloudCleaner app

    -Re-install CC and photoshop

    -my hosts file is clean, there is nothing related to adobe or any other script

    -I don't have a firewall, or any running antivirus programs

    -Rename the file opm.db

    -renamed the folder SLCache

    -J' use a Macbook running Yosemite

    None of them works. I have a delay of 2 days and it's like a nightmare. Everyone experiences and have a solution?

    If you just purchase it takes time to get through the system.  In a weekend I don't know if it requires the attention of Adobe which is accessible only during normal office hours.

    One thing you could look thru...

    FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?

    https://forums.Adobe.com/thread/1962238

    If you have access to another machine, then you can create a new account and get the test it is to occupy your time.  If you relied on the trial software to get you this far from a date limit, you should have taken into account to make the purchase much earlier than two days before, it comes to pass.

  • Adobe Captivate 8 serial number message prevents me from using the right product

    I wanted to download Adobe Captivate and accidentally bought the Captivate 8 upgrade.

    I discovered my mistake when I was invited to 'upgrade' a product calling that I have not clean.

    So, I downloaded the trial version, in order to demonstrate the value of commitment (show my employer that the program could do), but the prompt to select a product calling guard prevents me to access the trial version.

    I spoke with technical support and the cancellation of the original purchase is supposed to have started/completed.

    Now, I can't launch the trial version or full continuous auto detects the upgrade verification code and the States, he can't find a product to upgrade.

    Thank you

    Joe

    If you are still using the serial number of the original problem, which is probably why you still have a problem.  Serial numbers transport information... a serial number upgrade includes a code to indicate that it is an upgrade so that when treated it triggers the software to be treated as an upgrade installation.

  • Can I make business cards and flyers of the event with this program? I think I bought the wrong thing... Help!

    I am familiar with older versions of Photoshop and wanted to download a version for my Mac make flyers and maps visit/menus for my coffee. I use a lot of pictures, but I think it's the wrong program as he looks nothing like anything I've worked with before. OOPS! Did I miss something or should I try to refund and buying back shares?

    And what exactly do I get if so? I'm not super skilled so a basic program is good for me!

    Thank you! ~ K

    Hi kelstardragon,

    If you purchased Lightroom, then this application is not good for the creation of Flyers or business cards.

    I suggest you take a refund and buy Photoshop, as it is the best application according to your needs.

    Kind regards

    Tanuj

  • My series of SC6 standard does not work on Mac OS - I just bought the right to use it on a SINGLE device and/or Windows only?

    Additional information:

    It is already installed on a PC.

    On the DVD, I got there is no istall.app, setup.exe only, so I downloaded the *.dmg as Mac OS from the Adobe site (and watched three times to get be sure to download the right budle) but when I type in the series he says "the series is invalid.

    So I wonder if I have to pay 'extra' to install the set on another device? Maybe it is possible to buy it ONLY for Windows or Mac OS?

    Contact adobe support, https://helpx.adobe.com/contact.html

  • Help find the right product for us

    Hello!

    I'm currently looking a better way to manage all of our virtual machines in our company, but to be honest, I'm completely lost with all the products offered by VMWare. Right now we have a bunch of virtual machines to different Windows operating system region and language, but these machines can only be used by our testers who have a license of VMWare Workstation. If our developer wants to use a machine to a virtual machine, they copy and use VMWare player which is not very very optimal. In addition, whenever a tester has a new machine, each virtual machine with Vista or Windows 7 must be reactivated.

    The solution I would like to have is a server with all the virtual machines in this regard. Our testers, developers could access any virtual machine or a snapshot of a virtual machine remotely from their own PC to test functionality, test an installer, etc... Users should always the possibility to take pictures.

    I'm sure that this solution is in the range of products of VWMare but I don't know which product is right for us. We are a small company and the solution just needs to accommodate a maximum of 10 users.

    Thanks for your help!

    Francis

    Hi Francis, and welcome to the forums!

    I will do my best to help you with this choice.  My first answer would be for you to consult product virtualization host based VMware called Vmware Server - you can even read about it here:

    http://www.VMware.com/products/server/overview.html (I would recommend to register for the webcast to learn more about the product)

    The second best recommendation would be ESXi or which is now known as "Vmware vSphere Hypervisor.

    http://www.VMware.com/products/vSphere-hypervisor/overview.html (it's also free as well)

    If you are wanting to find out more in the field of what Vmware has to offer for the Free ESXi virtualization would be the way to go, you can get it even completely unlocked for 60 days and if you download and install vCenter which you can also see what other great benefits you get during the trial.  Usually, this is recommended if you are looking for from virtualization in your infrastructure current or such. These are my two best recommendations. Please note that you will need to get and ESXi free license to continue using it. Kind regards

    Chad King

    VCP

    "If you find this post useful in anyway please give the necessary points.

  • Does Captivate the right product for me?

    I am a student of University, as an older one and I experience IT as a network administrator. I don't tell it to let you know that I'm not a total noob. So I want to do is become a creator/designer of course for a public adult/company. I'm trying to teach me various things as my school offers all classes on this sort of thing. I'm skilled enough to Power Point animations and I also used a service based on a cloud called Prezi to create a class of information of American citizenship (more of a presentation, really). My goal is to make some classes as a sort of e-portfolio for after his studies using platforms of 3 or 4. My next project is an English as a language class second (SLO).

    There are so many different Adobe products that all look awesome in their own way, but of course they are expensive and I'll be purchasing any software of my own poor pocket. In addition, I would like to attend an instructor training in a training center Adobe to learn whatever product I use correctly. So, before you go to all these expenses, do you think that Captivate is the way to go? I mean, there's Authorware, the e-learning suite, Dreamweaver by himself, presenter, etc.. To after my description of my objectives, which product should I focus my time and money on?

    Thanks for all tips.

    -Roberta

    I'm a big fan of lynda.com courses, but it is mainly directed to people who are new to Captivate (at least the Cp4 class).  Don't know what your level of knowledge is, but you can see some of the chapters for free, and they have usually a test of 7 days so you can hit a good portion (if not all) the course if you have the time to commit.

    It is quite inexpensive even including the exercise files.  My suggestion to people is always get the basic stuff you can learn about yourself, as cheaply as possible, then pay for the formation of 1:1 for the advanced things.

Maybe you are looking for

  • Password encrypted ticket to principal-protected or is security authorization simply in function?

    Result, the safety of this new feature of file system permissions, or are password encrypted notes?

  • Attach a current 50 Ohm with CMOS port hungry VCO

    Hello world This is our first post on NEITHER. We are working on the design of a current hungry VCO using the parameters of the model TSMC 180 nm. The problem we are facing is by attaching a port 50 ohms for the observation of its release. The port o

  • questions of small scale log values

    I have a strange problems with tracing values in graphs for NI Measurement studio WPF. This problem occurs when the axis is log based on and the value on the axis spans less than 1 to 1 (i.e. 0.001 to 1000). The chart automatically change the lower x

  • Screenshot of a 3rd party software

    A 3rd party software is running in my PC. The view reports of success components or failure, and the condition of failure etc. But this report cannot be found as no local copy is stored. For my reference, I would like to 1. capture the screen after e

  • My main drive is more initializing.

    Original title: unreadable computer Start my computer, I was confronted indecipherable text maybe machine code.  I tried safe mode and back to a new restore point, but it would be of no use.  I divided my drive in three and the two other drives work