I tried to re start my computer when I did try to go back but there was only a black screen and it won't go in my log on page, or do anything else that, to go to safe mode, what's wrong with it? What can I do?

I just got this computer and I don't want it to be a virus

Hello

If this is a new computer, you should contact the manufacturer of the system of support and/or whoever you bought
calling blackscreens on the new equipment can be very serious. Not likely to contain a virus (malware) Although
It is possible. More likely to be material questions and/or driver. The fixed under warranty. Black-
the screens can be very difficult to resolve and more you do the more it will claim that this is something
you did it.

I hope this helps. Rob - bicycle - Mark Twain said it is good.

Tags: Windows

Similar Questions

  • When I try to log on I see a pop-up that says: this copy of Windows must be activated with Microsoft you can connect. -Enable yes/no?

    When I try to log on I see a pop-up that says: this copy of Windows must be activated with Microsoft you can connect.   -Enable yes/no? When I click on Yes my screen go black and that's it. Nothing happens. I have windows xp professional. For PC refurbished

    Hi Blue85angel,

    ·         What is the number and the model of the computer?

    ·         You did changes to the computer before the show?

    See the following articles in the Microsoft Knowledge Base and check if that helps.

    You are prompted to activate Windows XP or Windows Server 2003 every time that you start the computer

    http://support.Microsoft.com/kb/312295

     

    Blank page to activate Windows in the wizard of Windows Product Activation

    http://support.Microsoft.com/kb/314935

     

    To do: Important this section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

     

    How to back up and restore the registry in Windows

    http://support.Microsoft.com/kb/322756/

     

    You can also contact Activation of Microsoft technical support for assistance:

     

    Activation and registration of a Microsoft product

    http://support.Microsoft.com/kb/326851

    I hope this helps.

  • When windows update, the restart may end, it says please wait and won't restart unless I closed it and open it in safe mode, what can I do?

    When windows update, the restart may end, it says please wait and do not restart unless I closed it and open it in safe mode, what can I do?

    Hello

    1st thing to try is a restoration of the system in safe mode

    http://www.windowsvistauserguide.com/system_restore.htm

    Windows Vista

    Using the F8 method:

    1. Restart your computer.
    2. When the computer starts, you will see your computer hardware are listed. When you see this information begins to tap theF8 key repeatedly until you are presented with theBoot Options Advanced Windows Vista.
    3. Select the Safe Mode option with the arrow keys.
    4. Then press enter on your keyboard to start mode without failure of Vista.
    5. To start Windows, you'll be a typical logon screen. Connect to your computer and Vista goes into safe mode.
    6. Do whatever tasks you need and when you are done, reboot to return to normal mode.

    If that does not read this information

    the link below is how to download and get a vista disk startup repair, which you can start from the

    http://NeoSmart.net/blog/2008/Windows-Vista-recovery-disc-download/

    Here's how to use startup repair system restore command prompt, etc. to bleepingcomputers link below

    http://www.bleepingcomputer.com/tutorials/tutorial148.html

    to boot from the dvd drive to be able to you will see a way to get into the bios Setup at the bottom of the screen or command menu start

    It would be F2 or delete etc to enter the BIOS or F12 etc. for the start menu

    Change boot order it do dvd drive 1st in the boot order

    http://helpdeskgeek.com/how-to/change-boot-order-XP-Vista/

    If the problem continues to repost in the correct windows update forum

    http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-windows_update?page=1&tab=all

  • Windows essentials is corrupted I can't uninstall in safe mode, what can I do?

    My computer won't stay in normal mode, it continues to break. He told me that the microsoft security essentials is corrupted and yet there is no sign of a virus on the system. I can't uninstall and restall the bulk of security in safe mode what can this problem otherwise to pay someone to come and fix it?

    Hello

    1st thing to try is the system in safe mode restore to before the problem

    http://www.windowsvistauserguide.com/system_restore.htm

    Windows Vista

    Using the F8 method:

    1. Restart your computer.
    2. When the computer starts, you will see your computer hardware are listed. When you see this information begins to tap theF8 key repeatedly until you are presented with theBoot Options Advanced Windows Vista.
    3. Select the Safe Mode option with the arrow keys.
    4. Then press enter on your keyboard to start mode without failure of Vista.
    5. To start Windows, you'll be a typical logon screen. Connect to your computer and Vista goes into safe mode.
    6. Do whatever tasks you need and when you are done, reboot to return to normal mode.
  • I can only start my computer in safe mode, what can I do?

    Hello

    I can only start my computer in safe mode and my security settings are turned off, what do I do?

    I tried to download an anti virus scan, but it does not work?

    Hello

    1. what happens when you start your computer in normal mode?

    2. what version of Windows is installed on your computer?

    3 are you aware of any changes made to the computer, before the show?

    Assuming you have Windows Vista or Windows 7 is installed on the computer,

    Method 1:

    Perform a clean boot and check for the issue.

    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

    http://support.Microsoft.com/kb/929135

    Note: once you are done with the boot, follow step 7 of article to put your computer to normal startup.

    Method 2:

    Check if your computer is configured to start only in safe mode.

    a. Click Start, type msconfig and press ENTER.

    b. click on the Startup tab.

    c. under Start Options, uncheck safe startup.

    d. click on apply and OK.

    I hope this helps.

  • I have win XP SP3, I ran a virus scan and I still can't open anything in the title of the standard account now the admin account does not work no more not even in safe mode what can I do?

    How can I fix the operating system of the issue I'm having with my computer I did a virus scan and now I can't even do anything under the admin account I could do before the scan I can't even do anything in safe mode the standard user account was seen maleware pop ups before I did the scan the admin account had no problem before the scan is carried out I used Mcafee and it did not work it seems to have done worse and windows defender was no use which can make?

    Hello

    • You receive an error message?
    • What exactly are you not able to access?
    "Your question contains all the required information necessary for us to help you. Please re - write your question, this time to ensure that you have included all the information required and we will try to help. »
    Refer to this link for more information on: How to ask a question
     
    In the meantime, you can try a full system scan just to be sure.

    http://www.Microsoft.com/security/scanner/en-us/default.aspx

    Note: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.

  • I had a windows update and when try to go back to the classic aero, a black screen is all I get?

    I had a windows update recently, everything was fine and I had windows aero work, but after I had classic windows only, I try to get on aero, but only a black box appears when I try to climb up on it.  Someone at - it an ideas, I restarted my computer laptop, almost all tried, help!

    Hello

    1 try a restore of the system before this happened

    http://www.windowsvistauserguide.com/system_restore.htm

    2. change how you get updates and hide the problem, right-click on it then UAC then hide it

    http://www.bleepingcomputer.com/tutorials/tutorial140.html

    Download updates but let me choose whether to install them - if you select this option, Windows will download the updates on your computer, but not install them automatically. If you want to install updates, then you must install them manually. You should only select this option if you have a reason to not install updates automatically. Only advanced users should use this option.

    Check for updates but let me choose whether to download and install them - if you select this option, you'll be alerted when there are new updates available for download and install. You can then choose to download and install the updates that you want. This option should really be reserved for people who know exactly which updates they need or who have limited access to internet

    try to get your site in manufacturere graphics or computer cards and find the driver download section

    Search your computer or graphics card model number based on what you have and download and install the latest graphics drivers for vista

  • Start the computer to black screen and the computer runs hot

    original title: sick Vista laptop

    My daughter portable computer began acting strangely very yesterday.

    Once connected, I get a black screen and a cursor.  The system seems to work at full speed, because I can hear the fan, and it runs very hot.  No matter how long it sits, the desktop does not appear.

    I can use Ctrl-alt-del to display the Task Manager.  The list of processes is limited to the process of the current user, and none of them use important CPU. If I click on 'See the process for all users', taskmanager freezes and I have to disconnect to get rid of him.

    Using the Task Manager, I can kill the process Explorer and then start it again, date at which I get my desktop.  However, it is still running hot and noisy.  With the help of SysInternals ProcessExplorer, there is no process using any important CPU.  Most of the time CPU is reported as inactive.

    I don't know what to think.  A boot loader took over the system?  A hardware problem?  OS corrupted files?

     

    Follow these steps to try to solve your problems of boot.

     

    Restore point:

    http://www.howtogeek.com/HOWTO/Windows-Vista/using-Windows-Vista-system-restore/

    Do Safe Mode system restore, if it is impossible to do in Normal Mode.

    Try typing F8 at startup and in the list of Boot selections, select Mode safe using ARROW top to go there > and then press ENTER.

    Try a restore of the system once, to choose a Restore Point prior to your problem...

    Click Start > programs > Accessories > system tools > system restore > choose another time > next > etc.

    http://www.windowsvistauserguide.com/system_restore.htm

    Read the above for a very good graph shows how backward more than 5 days in the System Restore Points by checking the correct box.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

     

    If restore work not and you do not have a Vista DVD from Microsoft, do a repair disc to do a Startup Repair:

    Download the ISO on the link provided and make a record of repair time it starts.

    Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.

    At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu.

    When you have changed that, insert the Bootable disk you did in the drive and reboot.

    http://www.bleepingcomputer.com/tutorials/tutorial148.html

    Link above shows what the process looks like and a manual, it load the repair options.

    NeoSmart containing the content of the Windows Vista DVD 'Recovery Centre', as we refer to him. It cannot be used to install or reinstall Windows Vista, and is just a Windows PE interface to recovering your PC. Technically, we could re-create this installation with downloadable media media freely from Microsoft (namely the Microsoft WAIK, several gigabyte download); but it is pretty darn decent of Microsoft to present Windows users who might not be able to create such a thing on their own.

    Read all the info on the website on how to create and use:

    http://NeoSmart.net/blog/2008/Windows-Vista-recovery-disc-download/

    ISO Burner:http://www.snapfiles.com/get/active-isoburner.html

    It's a very good Vista startup repair disk.

    You can do a system restart tool, system, etc it restore.

    It is NOT a disc of resettlement.

    And the 32-bit is what normally comes on a computer, unless 64-bit.

    See you soon.

    Mick Murphy - Microsoft partner

  • We had a power outage, when I tried to re start my computer that I seem to be in a loop

    running don't win Xp, up until now no probs

    We had a power outage, when I tried to re start my computer I seem to be in a loop, after the original screen I get a message saying there is a faulty attempt to restart please use one of the following departure, upward in SafeMode etc it returns right on the same page black and white How can I break this loop?

    Often, a power failure will result in the corruption of the hard drive that can prevent your computer from starting properly.  Often, simply perform a 'chkdsk' with the /f or/r (chkdsk C: f) option on the hard drive will fix the problem.  Given that your machine does not start, you must run Chkdsk from the Recovery Console or start your machine from a CD for example bootable BartPE or Ultimate Boot CD for Windows and perform the chkdsk operation

    "How to install and use the Recovery Console in Windows XP"
      <>http://support.Microsoft.com/kb/307654 >

    HTH,
    JW

  • computer is stuck in the screen that lets you choose Safe mode or start normally

    Original title: stuck

    My computer is stuck in the screen that lets you choose Safe mode or start normally. When I choose that it just goes back to the same screen. stuck in this screen

    If there is a problem starting, XP is configured to automatically try to start again and you can stuck in a loop not being able to go beyond the screen boot options, or none of these startup options you choose will work only.

    Sometimes, when XP has a problem starting or falls down and tries to start again, it will give you a "short" menu of boot options and none of them will appear to be good to get your system going again.  You have tried them all!

    The options are similar to the Advanced Boot Options menu XP, but the only option that you need (disable automatic error system reboot) are not offered, because XP went too far during the boot process and offers a limited number of boot options.

    If this is the case, you must call Options menu advanced boot yourself until you do not see the option:

    Disable the automatic restart in the event of system failure

    When you get the XP Advanced Options correct start menu you want to see, he has options on it like these:

    Safe mode
    Safe mode with networking
    Safe mode with command prompt

    Enable Boot logging
    Enable VGA mode
    Last good Configuration known (your most recent settings that worked)
    Directory Services Restore Mode (Windows domain controllers only)
    Debug mode
    Disable the automatic restart in the event of system failure

    Start Windows normally
    Reset
    Return to OS Choices Menu

    You need to choose in this menu is the option:

    Disable the automatic restart in the event of system failure

    Then if XP does not start normally, you will see an error screen with information and clues about the problem and then you can decide what to do next.

    If you do not see the automatic restart on system failure option turn it off, you must reset your system and start typing the key F8 on the keyboard until you see her disable automatic restart on system failure option.

    If you miss the window of opportunity F8, you must try again and start tapping the F8 key with more urgency (earlier and more frequently) until you see disable automatic restart on system failure, and then select.

    You must keep trying the F8 menu until you see disable automatic restart on system failure option, and select it.

    If your system has a Blue Screen of Death (BSOD), we need to know what the screen says:

    Here's a BSOD example showing information you provide:

    http://TechRepublic.com.com/i/tr/downloads/images/bsod_a.jpg

    Send for the nose and the Red arrows (3 to 4 lines total).

    Send all * line STOP message since there are clues in the 4 parameters.

    If it looks like there is some kind of name listed in the STOP message file, send this line also.

    Ignore the boring text unless it seems important to you.  We know what a BSOD looks like, we need to know what your BSOD looks like.

    Answering queries and results report of the disable automatic restart on system failure screen and you can decide what to do next.

  • my laptop keeps going to start page.__No regardless of which option to choose, that is to say. safe mode, safe mode, safe mode with command prompt, the last known good configuration, start windows normally, it's always the same

    my laptop keeps going to the start page. No matter which option I choose, IE. safe mode, safe mood with networking, safe mode with command prompt, last known, good configuration start windows normally, it always comes back to the same screen. saw this post before and the invloved boot cd solution. I have not a cd ROM is there another way to solve this problem. Thank you people

    Thank you for taking the time to make this post very informative, excellent. Without the machine test myself that I can't be sure, but based on the age of the computer and what you wrote I suspect for lack of material. It could be something simple like the hard drive or RAM or something more serious like the motherboard. I wouldn't recommend replacing any material on such an old laptop.

    As long as the hard disk has been physically, you can recover your data easily. If the hard drive has failed, then you will need to send the drive to a professional drive savers data recovery company. It is quite expensive ($500-3700), but they can usually recover your data. Some insurance policies cover also, professional data recovery in order to check with yours. But let's be optimistic. ;-)

    IMPORTANT - If there is no question that the drive is at fault - there are noises, for example - and the data is crucial NOTHING else ON THE DISC. Whenever launch you this player you can destroy data. If this is the case, send the drive to a professional data recovery company.

    I'll give you the information on how to test the hard drive to see if it's good physically and how to recover data when you can't in Windows but in doing these things requires a certain level of computer skills. You know yourself the best and that it would be better to take the laptop to a competent local professional. If you do this, do not use a type of BigComputerStore/GeekSquad of the place. Get recommendations from family, friends and colleagues.

    A. test equipment

    Test the hard drive with a diagnostic utility downloaded from site of the disc mftr. or use SeaTools for BACK of Seagate. You create a bootable CD with the files you download. You will need a third party burning software to do as the free ImgBurn, Nero or Roxio. Burn as an image, not in the form of data.

    http://www.ImgBurn.com

    http://www.Seagate.com/www/en-us/support/downloads/SeaTools/seatooldreg
    http://Seagate.custkb.com/Seagate/CRM/selfservice/search.jsp?docid=201271 (how-to)

    Boot with the CD that you have done and do a full test of the reader. You will probably need to change the boot order. Your Dell can give you a temporary boot menu if you press F12 as the computer starts. If so, use your arrow key to select the CD drive. Otherwise, press F2 to enter in Setup (BIOS) and change the order of boot on the CD drive first. If the disk fails all physical tests, it must be replaced. Although readers of the laptop cost around $60, you should really consider if it is to put money in such an old machine. You can replace the disk, but the laptop is definitely at the end of its normal life and something else is doomed to failure.

    There is information about the RAM test and other materials here:

    http://www.elephantboycomputers.com/page2.html#Hardware_Tshoot

    B. retrieve data detach a healthy disk when you are unable to Windows

    1 remove the drive and put it in a box of USB drive or use a USB adapter. Attach it to a computer that is running a working XP/Vista/Windows7 installation. Use the work of Windows Explorer to copy the data to the hard drive of the system to the rescue and burn data on cd or dvd.

    2. you can start the target computer with a Bart PE (if you use XP) or a Linux live CD like Knoppix and retrieve the data in this way. General information about the use of Knoppix for this are:

    You will need a computer with two cd records, which is an engraver of CD/DVD OR a USB stick with a capacity to hold your data OR an external USB hard disk formatted FAT32 (not NTFS) *. Download Knoppix .iso image file and create your bootable CD. If you do this in a previous (XP or Vista) operating system, you will need the third burning like Nero, Roxio or the free ImgBurn software (Windows 7 can burn .isos natively). Burn as an image, not in the form of data. Then boot with the CD that you created, and Knoppix will be able to see the files in Windows. If you use the USB key or an external hard disk, right-click on its icon (on the desktop) to get its properties and uncheck "read only". Then click on it to open it. Note that the mouse action by default in the window manager used by Knoppix (KDE) is a simple click to open instead of double-click traditional MS Windows. If you want to burn CD/DVDs, use the K3b program.

    * My understanding is that you can now write on NTFS from Linux partition. If you wish to do this, Google for instructions on the use of the NTFS driver.

    http://www.Knoppix.NET
    http://www.nu2.nu/pebuilder/ - Bart PE Builder

    C. recovery of activity for the future - http://www.elephantboycomputers.com/page2.html#Backing_Up MS - MVP - Elephant Boy computers - Don ' t Panic!

  • Why my MBP retina nine come with only 100 GB against 120 GB as shown. (He says 20 GB has been used, but I just bought the laptop) is enough space of 100 GB. I'm not a gamer or anything like that. Just need the computer for College

    Why my MBP retina nine come with only 100 GB against 120 GB as shown. (He says 20 GB has been used, but I just bought the laptop) is enough space of 100 GB. I'm not a gamer or anything like that. Just need the computer for College

    How to report the storage capacity - Support Apple OS X and iOS

    If you bought the Apple MBP, you have 14 days to swap for a most appropriate mac.

    If bought from a different dealer, you will need to contact them about the Exchange / return policy.

  • I can't install Norton Security Suite on this computer. It heeps telling me that I am in safe mode and disengage. How do I do that?

    When I try to install Norton Security Suite, I get a message that says im in safe mode. How to get out of safe mode?

    Hello

    Do you use Safe Mode to install the software?

    Restart the computer and let Windows load normally.

  • My MacBook froze during the installation of the update at El Capitan and now I am unable to connect to any except the screen of the guest user. There was a message of panic, and somewhere in there, he said no set of OS. I tried to start without danger, it

    My MacBook froze during the installation of the update at El Capitan and now I am unable to connect to any except the screen of the guest user. There was a message of panic, and somewhere in there, he said no set of OS. I tried to start without danger, it does not work either.

    This general situation may be similar to what is mentioned in this sequel to thread of the CSA

    and if the remedy is to use instructions; detailed and I hope they are correct...

    Re: Restart fails after installation of El Capitan help!

    Or you can try and see on the repair of the system and then if your disk utility can

    See the Macintosh HD, as a boot volume, you could restart from OS X Recovery to

    the Mac system, to see if this solves the problem. There may be more than one cause.

    You could try and boot into OS X Recovery, utilities out there, and other options are available.

    • OS X: on OS X Recovery - Apple Support

    This example uses a special partition on the hard drive of recovery which is not in the

    same disc that the Mac OS X section; However if your hard drive is missing, these other

    items may also be at risk. You must have and maintain backups of your duplicate content

    on the external storage drives closed; In addition, a Time Machine backup helps to restore.

    • Apple OS X and Time Machine tips:

    http://pondini.org/OSX/home.html

    • Tips for OS X - using HD recovery:

    http://pondini.org/OSX/RecoveryHD.html

    {Using the utility disc and other tools can be done from the boot OS X Recovery volume

    Beware of the fact these tools can also delete or reformat your content; wiping.}

    Don't know what to say; you could see visiting an Apple store with genius if

    There is an official store. Usually for best time planning you would contact them for an appointment.

    Or if there is no official retail Apple Store with genius, the following suggestion would be to contact

    a service provider authorized Apple, an independent specialist who is qualified in the repair of Apple.

    In any case...

    Good luck & happy computing!

  • Start normal mode after windows xp bar charge it gives black screen and in safe mode it gives blue screen

    Victorinox original title: Black scree & blue screen...

    So my laptop that is running Windows xp, start in normal mode after windows xp bar charge it gives black screen and it stays like this, and in safe mode it gives blue screen, what can I do? I need your help atleast to save the files to my hard drive...

    Hello

    · What is the error code or error message that you receive when the computer starts in safe mode?

    · Were there any changes made on the computer before the show?

    · What is the number and the model of the computer?

    · Who is the service pack installed?

    Try the methods below:

    Method 1: Disconnect all the devices connected to the computer such as printers, scanners or USB hard drives and restart the computer and check if that helps.

    Method 2:

    Try to start your computer in last known good configuration. You can check the link for the procedure: how to start your computer by using last good known Windows XP Configuration: http://support.microsoft.com/kb/307852

    Method 3:

    You can follow the steps listed in the link: after the Windows Logo appears, or after you log on Windows, a Windows XP computer can display the wallpaper, a black screen or a blue screen: http://support.microsoft.com/kb/318027

Maybe you are looking for