Start normal mode after windows xp bar charge it gives black screen and in safe mode it gives blue screen

Victorinox original title: Black scree & blue screen...

So my laptop that is running Windows xp, start in normal mode after windows xp bar charge it gives black screen and it stays like this, and in safe mode it gives blue screen, what can I do? I need your help atleast to save the files to my hard drive...

Hello

· What is the error code or error message that you receive when the computer starts in safe mode?

· Were there any changes made on the computer before the show?

· What is the number and the model of the computer?

· Who is the service pack installed?

Try the methods below:

Method 1: Disconnect all the devices connected to the computer such as printers, scanners or USB hard drives and restart the computer and check if that helps.

Method 2:

Try to start your computer in last known good configuration. You can check the link for the procedure: how to start your computer by using last good known Windows XP Configuration: http://support.microsoft.com/kb/307852

Method 3:

You can follow the steps listed in the link: after the Windows Logo appears, or after you log on Windows, a Windows XP computer can display the wallpaper, a black screen or a blue screen: http://support.microsoft.com/kb/318027

Tags: Windows

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