I try to download my first pro, but the installation is terminated at 84%, indicating "installation is complete although some optional components failed to download properly (6). Help, please!

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• I tried to buy adobe first pro, but the payment information page does not load

  tried to buy adobe first pro but the payment information page does not load, I left open for a while, given market and nothing.  Anyone else having this problem?

  [transferred to The Adobe Creative cloud of mod]

  Hello

  Please try to change the browser, or clear the cache, and then try again.

  Kind regards

  Shelly

• I have Adobe Acrobat standard XI, but at trial as the "compare documents" would include Pro. I tried to download a free trial of Pro, but the installer said that "it has detected a more complete version of the product" - probably my stand

  Okay - just realized that the last screen was asking just for a 'title' to my question!

  I have Adobe Acrobat standard XI, but at trial as the "compare documents" would include Pro. I tried to download a free trial of Pro, but the installer said that "it has detected a more complete version of the product" - probably my standard version? - and stopped installation. It's not clear to me, what are my options for upgrading to Pro, or selectively to have bought the plugin "compare documents" (if possible). I use which is probably a business version of acrobat (i.e. my employer has, not me)-so do not know what catchy limits. I think it's a simple question, but he would appreciate advice.

  -You can not install Acrobat Pro along with Acrobat Standard. You will need to remove Standard in order to install Pro.

  -You (probably) cannot upgrade your license if it is a part of a business license. The license all will need to be upgraded.

  -It is not possible to install only the "Compare document" function as a kind of add-on for Acrobat Standard.

• I paid for creative cloud, but the installer doesn't give an option of Trial

  I paid for creative cloud. When I use the installation program, my only option is to download versions of application of environmental assessment test.

  How can I fix it?

  Log, activation, or connection errors. CS5.5 and later versions

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• Try to download Adobe reader for my 3 Surface Pro but the installation fails after 51%.

  Tried through Chrome and Thru Edge - same results - any ideas what to do? (I have Windows 10)

  Thank you!

  Hi Yoash,

  Open the Task Manager and check if there are all the running instances of windows install, close the case and then rerun the installer for Adobe reader.

  Kind regards

  Rahul

• Try to download adobe first pro, but does not appear in the computer

  Try to download adobe first pro, but does not appear in the computer

  Premiere Pro is 64-bit.

  You must run a 64-bit operating system to install and run Premiere Pro.

• I m trying to install first pro, but beside the page to inform that the download is in progress, nothing happens. The page remains with the message... that.

  I m trying to install first pro, but beside the page to inform that the download is in progress, nothing happens. The page remains with the message... that.

  You MUST have a 64-bit computer and operating system... What is your computer?

  -http://windows.microsoft.com/en-AU/windows7/find-out-32-or-64-bit

• Hello, I'm trying to download the trial version of photoshop and from first pro, and the download stops pour two applications to 42% (I tried to download photoshop then seen that Lydia I tried first but none of that works no pl)

  Hello I'm trying to download the trial version of photoshop and from first pro and the download stops at 42% to every time, what to do?

  See the link below:

  (Exit code: 34 please see specific errors below for troubleshooting.) For example, ERROR: - Summary - 1 or fatal errors, 0 FATAL error: "Microsoft Visual C++ 20 payload.

• the adobe reader of adobe purchased but installed standard first pro. now, the 'pro' trial has expired and I can't use the "standard" functions

  I bought the adobe reader from adobe but installed standard first pro. now, the 'pro' trial has expired and I can't use the "standard" functions How can I solve this in order to use Adobe Standard - one that I bought?

  Hi Jodie,

  There is no standard to pro versions of Adobe Reader.

  You have downloaded the Acrobat version which is paid instead of Adobe Reader software.

  As the trial has expired, then you won't be able to use it unless you have purchased the product.

  However, you can download Adobe Reader for free using this link Adobe Acrobat Reader DC install for all versions.

  Kind regards

  Nicos

• I can't download the first pro of the trial. Can anyone help?

  I downloaded the demo of the creative cloud, but can not see the first pro from the download options. Could someone help me eith this please.

  Thank you

  Hi PatrickFFT,

  Premiere Pro only works on the 64-bit computer. Please find the tech specs: http://www.adobe.com/nz/products/premiere/tech-specs.html.

  Kind regards

  Romit Sinha

• I've been taught from first pro, but cannot open it, why?

  I've been taught from first pro, but can not open it, but photoshop, illustrator can work, I instill then on the same day, I don't know why it does not work.

  Hi jewetseng,

  That's why. You need a 64 bit OS. I hope that you can get one to work with Premiere Pro soon.

  Kind regards

  Kevin

• I installed adobe first pro, but I can't find it in my menu

  Hi, I have installed adobe first pro, but I can't find it in my menu

  Then you are unfortunately out of luck.

  You need 64-bit to be able to use the first.

• I'm a bit confused. I registered for the creative cloud this morning. The installation process has worked well.  I did Download Photoshop CC 2015 but when I lunch the program - it's just the track version... I try to activate my Adobe ID, but the

  I'm a bit confused. I registered for the creative cloud this morning. The installation process has worked well.  I did Download Photoshop CC 2015 but when I lunch the program - it's just the track version... I try to activate my Adobe ID, but the pop-up window told me, that I'm not allowed to use this program. I also did the update of the CS6, but I paid for the update and I want to use the CC2015!  Someone in the community can help me? Thanks in advance!

  Hello

  Please check the help below document:

  Applications creative Cloud back in test mode after an update until 2015 for CC

  Kind regards

  Sheena

• I want to uninstall adobe first pro, but I don't have the serial number... where do I find this number?

  I want to uninstall adobe first pro, but I don't have the serial number... where do I find this number?

  Hello

  Please see the link below.

  It will be useful.

  Quickly find your serial number

  Vinay

• I was offered an update for Windows Net Framework since October 16 2010.It refused to download, but has reappeared more than 80 times since. He refuses to download. Your help please Greg

  I asked Windows Help and support on how this should be resolved. I got to hide? Unfortunately I do not have

  Know how to do this. If you can not help me with the update, can help you with the alternative?

  I was offered an update for Windows Net Framework since October 16 2010.It refused to download, but has reappeared more than 80 times since. He refuses to download. Your help please Greg

  Yours Sincerely Greg Nicholas * address email is removed from the privacy *.

  Off, this thread shows first the operating system installed on your Windows Vista computer when, through the updates that were offered, it is in fact Windows 7.

  All installed updates are listed in Control Panel > programs > programs and features > view installed updates

  Repair of all .NET Framework you have installed should be possible from programs and features.
  There are .NET Frameworks that are already present in Windows 7.
  - What version of the .NET Framework is included in which version of the OS?

  "Windows 7 (all editions) includes the .NET Framework 3.5.1 as a component of the operating system.  This means that you will get the .NET Framework 2.0 SP2, 3.0 SP2 and 3.5 SP1 and 3.5 SP1 post bugs corrections.  3.0 SP2 and 3.5 SP1 can be added or removed via the Control Panel programs and features. "

  The only one updated security .NET Framework, which was released in October 2010
  Security bulletin Microsoft MS10-077 - critical
  A vulnerability in the .NET Framework could enable Code execution (2160841) remote
  designed for the .NET Framework 4. The said framework is not a component of Windows 7 and must be installed by a user or a program that imposes so that the software to run.

  If you can not locate any .NET Frameworks that you or some software aiinstalle in programs and features, please run the for the .NET Framework cleanup tool to remove them. The tool will not remove .NET Frameworks that are a component (provided with) Windows 7.

  The history of the update is visible from Windows Update > view update history

  Please see if you can manually install KB2467023 by downloading and saving the link in this article:

  An update that resolves issues that occur when ExΘcutables systΦme are unloaded and loaded in Windows 7 and Windows Server 2008 R2 is available
  Don't forget to click on the link for
  Update for Windows 7 for x 64-based systems (KB2467023)

  Once the download completes close all programs and browsers, then try to manually install Windows6. 1 KB2467023-x 64.msu.
  Restart the system, if requested.

  Who has installed KB2467023?